---
description: WISMOlabs : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WISMOlabs - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de suivi d'expédition](/directory/31602/shipment-tracking/software) > [WISMOlabs](/software/218259/wismolabs)

# WISMOlabs

Canonical: https://fr.capterra.ca/software/218259/wismolabs

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/218259/wismolabs?page=2)

> Une plateforme d'expérience client, de communication et de marketing après-vente pour les commerçants de détail e-commerce qui gère le suivi des expéditions et des commandes.
> 
> Conclusion : 13 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise WISMOlabs?

Les commerçants de détail e-commerce qui souhaitent réduire leurs coûts d'assistance, générer plus de revenus et renforcer la fidélité envers leur marque grâce à une expérience après-vente exceptionnelle.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 13 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: WISMOlabs

## Contexte commercial

- **À partir de**: 0,01 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Gestion des expéditions
- Gestion des remboursements
- Intégration de sites web
- Suivi des commandes
- Suivi des statuts

## Intégrations (7 au total)

- BigCommerce
- Cratejoy
- Salesforce Marketing Cloud
- Shopify
- Shopify Plus
- WooCommerce
- X-Cart

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de suivi d'expédition](https://fr.capterra.ca/directory/31602/shipment-tracking/software)

## Catégories connexes

- [Logiciels de gestion des retours](https://fr.capterra.ca/directory/34035/returns-management/software)
- [Logiciels de suivi d'expédition](https://fr.capterra.ca/directory/31602/shipment-tracking/software)

##  Logiciels similaires

1. [ShipTime](https://fr.capterra.ca/software/198849/shiptime) — 4.6/5 (500 reviews)
2. [ShippyPro](https://fr.capterra.ca/software/164065/shippypro) — 4.7/5 (152 reviews)
3. [Freightview](https://fr.capterra.ca/software/136895/freightview) — 4.7/5 (743 reviews)
4. [ReturnGO](https://fr.capterra.ca/software/1013374/returngo) — 5.0/5 (29 reviews)
5. [Claimlane](https://fr.capterra.ca/software/176640/claimlane) (0 reviews)

## Avis

### "Very Valuable for us and our customers" — 5.0/5

> **Patrick** | *25 juillet 2024* | Impression | Taux de recommandation : 10.0/10
> 
> **Avantages**: WismoLabs has been an easy-to-implement solution for us that makes it easy for us to continually communicate with our customers on the status of the shipment.
We are also at the early stages of leveraging the analytics to assess shipment times relative to the standards that the carriers have set and we are looking forward to the insights that we will gain from this with the WismoLabs platform.
> 
> **Inconvénients**: no cons. Seriously - it's all been good. The team has been very responsive to helping us with continuous improvements on suggestions.
> 
> Smooth. Seamless. Easy. Responsive.
What more could we ask for?\!?

-----

### "Awesome customer experience, and so many possibilities" — 5.0/5

> **Randall** | *14 octobre 2021* | Mode et vêtements | Taux de recommandation : 9.0/10
> 
> **Avantages**: There are so many different features available and the platform is so configurable. Working with the WISMO team has been great. I get responses to my questions extremely quickly. The team is extremely proactive in informing me with what I need to worry about in the future in order to better take advantage of the platform.
> 
> **Inconvénients**: I would love to be able to create new notifications like "shipment delayed" based off of business rules. I believe this is on the roadmap and I look forward to that\! In addition to that, there are some features like configuration of the tracking page that takes WISMO's team to need to complete.
> 
> Overall, my experience with WISMOlabs is extremely positive, I love working with the team and enjoy the possibilities that the platform provides. There are a lot of improvements in the WISMOlabs roadmap and I look forward to seeing what improvements we can see in the future\!

-----

### "WISMO Review | Coggins Promo" — 5.0/5

> **Tripp** | *21 juin 2024* | Équipement et fournitures de bureau | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ensuring a best in class post-purchase experience was a top priority for our company. Thanks to WISMO , we have been able to build a custom tracking page and provide post shipment notification emails, which has delighted our clients.
> 
> **Inconvénients**: Nothing that we do not like. WISMO has met and exceeded all of our expectations.
> 
> The experience has been great\! We looked at other platforms but chose WISMO because of the expectation of a much higher level of service. This has turned out to be a great decision as the team at WISMO is ready to help at a moments notice. They also proactively ask for our feedback and are continuing to add more features to the platform based on our suggestions.

-----

### "wismo & kekoa collective" — 5.0/5

> **dewey** | *5 juillet 2023* | Mode et vêtements | Taux de recommandation : 8.0/10
> 
> **Avantages**: Implementation was rather easy and effortless.The overall product is user friendly.
> 
> **Inconvénients**: We do not have any negative feedback at the moment
> 
> great people / great product

-----

### "Best Post-Purchase Software Available" — 5.0/5

> **Tim** | *20 juin 2024* | Articles de sport | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Cohesive post-purchase branding experience
- Great insight into each step of the carrier delivery process
- The data on post-purchase customer engagement is super valuable
> 
> **Inconvénients**: We would want to be able to manage it from inside the Shopify Admin.
> 
> Working with this team and product are amazing and Dmitri works super hard to make sure that your post-purchase customer experience is the best that it can be.

-----

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/218259/wismolabs?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/218259/wismolabs)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/218259/WISMOlabs/> |
| en-AE | <https://www.capterra.ae/software/218259/wismolabs> |
| en-AU | <https://www.capterra.com.au/software/218259/wismolabs> |
| en-CA | <https://www.capterra.ca/software/218259/wismolabs> |
| en-GB | <https://www.capterra.co.uk/software/218259/wismolabs> |
| en-IE | <https://www.capterra.ie/software/218259/wismolabs> |
| en-IL | <https://www.capterra.co.il/software/218259/wismolabs> |
| en-IN | <https://www.capterra.in/software/218259/wismolabs> |
| en-NZ | <https://www.capterra.co.nz/software/218259/wismolabs> |
| en-SG | <https://www.capterra.com.sg/software/218259/wismolabs> |
| en-ZA | <https://www.capterra.co.za/software/218259/wismolabs> |
| fr | <https://www.capterra.fr/software/218259/wismolabs> |
| fr-BE | <https://fr.capterra.be/software/218259/wismolabs> |
| fr-CA | <https://fr.capterra.ca/software/218259/wismolabs> |
| fr-LU | <https://www.capterra.lu/software/218259/wismolabs> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"WISMOlabs","description":"WISMOlabs aide les commerçants de détail e-commerce à fournir des expériences après-vente exceptionnelles aux clients via le suivi des expéditions, des notifications, etc. La solution s'adresse au client au moment où il est le plus réceptif et renforce la fidélité envers la marque grâce à la personnalisation, au marketing intelligent et à l'information continue des clients au cours du parcours de commande.\nLes commerces de détail génèrent ainsi un retour sur investissement 20 à 30 fois supérieur, fidélisent les clients et augmentent leur VVC (valeur vie client) de 100 % ou plus, stimulent la satisfaction des clients et peuvent les appels d'assistance WISMO (Where Is My Order ?) de 90 %.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/06448b0b-4f96-4488-acbb-e5fd97366edf.png","url":"https://fr.capterra.ca/software/218259/wismolabs","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/218259/wismolabs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":13},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/218259/wismolabs#faqs","mainEntity":[{"name":"Qui utilise WISMOlabs?","@type":"Question","acceptedAnswer":{"text":"Les commerçants de détail e-commerce qui souhaitent réduire leurs coûts d'assistance, générer plus de revenus et renforcer la fidélité envers leur marque grâce à une expérience après-vente exceptionnelle.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de suivi d'expédition","position":2,"item":"/directory/31602/shipment-tracking/software","@type":"ListItem"},{"name":"WISMOlabs","position":3,"item":"/software/218259/wismolabs","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/218259/wismolabs#breadcrumblist"}]}
</script>