--- description: Rooftop : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rooftop - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de messagerie](/directory/30553/email-management/software) > [Rooftop](/software/220233/rooftop) # Rooftop Canonical: https://fr.capterra.ca/software/220233/rooftop Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/220233/rooftop?page=2) > Plateforme de collaboration conçue pour la gestion de la messagerie, le support client et la gestion de tâches. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 11 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: EASI ## Contexte commercial - **À partir de**: 49,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, français, néerlandais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Brésil, Bélarus, Canada, Chili, Corée du Sud, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Hongrie, Inde, Indonésie, Irlande et 34 de plus ## Fonctionnalités - Alertes/Notifications - Autoresponders - Boîtes de réception partagées - Définition des priorités - Gestion de la communication - Gestion des affectations - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des délais - Gestion des flux de travail - Gestion des inspections - Gestion des leads - Gestion des modèles - Gestion des places vacantes - Gestion des signatures - Gestion des tâches - Gestion du pipeline de ventes - Historique des clients - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Notes et commentaires - Outils de collaboration - Rapports et analyses - Rapports et statistiques - Segmentation - Stockage de documents - Suivi des interactions - Suivi des statuts - Tableau de bord d'activités - Task Editing ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances ## Category - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) ## Catégories connexes - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) - [Outils de gestion de projet informatique](https://fr.capterra.ca/directory/30952/it-project-management/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de gestion de projet agile](https://fr.capterra.ca/directory/31556/agile-project-management-tools/software) ## Logiciels similaires 1. 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[HoneyBook](https://fr.capterra.ca/software/162588/honeybook) — 4.7/5 (678 reviews) ## Avis ### "Collaboration email in an organized way" — 4.0/5 > **James** | *25 janvier 2023* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives > > **Inconvénients**: I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved. > > Helped our team to develop an entire project, all in a home office. ----- ### "Very pleased" — 5.0/5 > **Preston** | *28 mai 2021* | Génie mécanique ou industriel | Taux de recommandation : 9.0/10 > > **Avantages**: Improved proactive follow-up \& productivity. More detailed analysis on closure delay of tasks \& other details. > > **Inconvénients**: Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags \& checklists for team members. > > We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?' ----- ### "Most of the options are really useful, this app allows a very professional customer support" — 3.0/5 > **Louis** | *1 juin 2021* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports. > > **Inconvénients**: Waiting time when charging a discussion. ----- ### "Rooftop is savior for project collaboration" — 4.0/5 > **Musliah** | *5 juillet 2022* | Enseignement supérieur | Taux de recommandation : 7.0/10 > > **Avantages**: Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another. > > **Inconvénients**: It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template. > > It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail. ----- ### "Rooftop Software Review: Streamline Operations and Improve Communication" — 5.0/5 > **Utilisateur vérifié** | *29 mars 2023* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing. > > **Inconvénients**: May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/220233/rooftop?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/220233/rooftop) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées