---
description: ResDiary : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ResDiary - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [ResDiary](/software/23375/resdiary)

# ResDiary

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> ResDiary est un système de réservation en ligne à honoraire fixe conçu pour aider les opérateurs hôteliers à exécuter un service aisément.
> 
> Conclusion : 9 utilisateurs lui ont donné la note de **2.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ResDiary?

Restaurants et hôtels

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **2.9/5** | 9 Avis |
| Simplicité | 2.8/5 | D'après l'ensemble des avis |
| Support client | 3.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 2.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 40% | (4/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: The Access Group
- **Pays**: Colchester, R.-U.
- **Fondé**: 1996

## Contexte commercial

- **À partir de**: 109,00 £
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, espagnol, finnois, français, italien, norvégien, suédois, tchèque
- **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Australie, Autriche, Bahamas, Bangladesh, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélize et 109 de plus

##  Fonctionnalités

- Alertes/Notifications
- Base de données de clients
- Facturation
- Gestion de la disponibilité
- Gestion de table
- Gestion des calendriers
- Gestion des commandes
- Gestion des réservations
- Gestion des réservations
- Logiciels CRM (gestion de la relation client)
- Messagerie SMS
- Notes de réservation
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Réservation en ligne
- Réservations de groupe
- Suivi du temps d'attente
- Support client
- Third-Party Integrations
- Traitement des paiements

## Intégrations (30 au total)

- 3SPOS
- Airship
- Bepoz
- D-EDGE
- Elina
- Facebook Apps and Tabs
- Facebook Business Suite
- Google Maps
- Google My Business Review Manager
- Hop
- Maitre'D
- Mews
- Newbridge
- OrderMate
- PAR PixelPoint POS

... et 15 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- Base de connaissances

## Category

- [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software)

## Catégories connexes

- [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software)
- [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software)
- [Logiciels pour listes d'attente](https://fr.capterra.ca/directory/31495/waitlist/software)
- [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software)

##  Logiciels similaires

1. [Now Book It](https://fr.capterra.ca/software/220182/now-book-it) — 4.9/5 (57 reviews)
2. [Yodeck](https://fr.capterra.ca/software/1011679/yodeck) — 4.9/5 (4611 reviews)
3. [Restroworks](https://fr.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews)
4. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
5. [Genius](https://fr.capterra.ca/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews)

## Avis

### "Best Table & Reservations Management Solution available" — 5.0/5

> **Peter** | *17 janvier 2018* | Hôtellerie
> 
> **Avantages**: Very smart and easy to use solution. I can see why it is so popular. The solution actually works and thinks like a restaurant operates. Great value and always adding new features.
> 
> **Inconvénients**: Reports are good but need a face-lift. Looking forward to all their new developments. The new look of ResDiary.com and all their apps is very cool and stylish.

-----

### "Good mix of functionality and usability" — 4.0/5

> **Utilisateur vérifié** | *13 octobre 2018* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: Really user-friendly, almost looked like it was designed for customers to book a table themselves on the employee interface. Multiple views were easy to switch between and were often changed by my colleagues to suit how they prefer to see the bookings.
> 
> **Inconvénients**: I think this may have been a problem at our end, although our manager insisted it wasn't, but I would always get the error "maximum covers exceeded for this time period" even though there was plenty of space. This then meant you would have to manually and carefully check if we had enough free covers for times when it was busy. As I said this may have been at the fault of the restaurant but it was confusing nonetheless.
> 
> Overall a very nice piece of kit, gets the job done and I have never encountered any outages server-side so the web app has always been accessible.

-----

### "Poor value and difficult to use" — 1.0/5

> **Chris** | *7 janvier 2026* | Hôtellerie | Taux de recommandation : 0.0/10
> 
> **Avantages**: It is a very comprehensive piece of software. It covers table bookings, timings and cancellations. it is too hard to edit shortcuts ( which are few). It is too difficult to interact with unless you happen to be a large chain style restaurant - for which this software was clearly designed.
> 
> **Inconvénients**: The interface is unintuitive. Setup is unnecessarily complicated and general UI is very poor. It is hard to navigate with excessive complicated windows within windows and option that can only be arrived at by licking through many menus. It is also very expensive at £154/ monthGBP ($207.73USD equiv)
> 
> Expensive, overcomplicated ( its is certainly nothing like as cheap as $69/ month stated on the page\!\!)

-----

### "Great tool" — 5.0/5

> **Jack** | *13 novembre 2022* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: Takes most of the work out of customer bookings - a lot of automation and customisation. Works incredible well once you properly assign all the parameters.
> 
> **Inconvénients**: Once you add payments, things become a bit more complicated.
> 
> Really revolutionised our booking experience for customers. Great support, great training.

-----

### "8 years working with ResDiary in multiple establishments is testament to its versatility" — 5.0/5

> **Will** | *9 août 2017* | Restaurants | Taux de recommandation : 10.0/10
> 
> **Avantages**: Quite a deep cloud-based system, with levels of functionality and settings that mean you can customise it for almost any restaurant that accepts bookings or has a waiting list.  Cloud based software means it's responsive to customer booking input and they have a great widget for online bookings.  So much to like.
> 
> **Inconvénients**: The strength of this software (its versatility) also makes it complex for non-tech savvy people to set up, however the Dimmi team will assist with this.
> 
> Time saved

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/23375/resdiary)

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