17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
IQware
Description de IQware
IQware est un fournisseur mondial d'applications technologiques pour l'hôtellerie, développées pour répondre totalement aux besoins uniques des petits et grands hôtels, des condo-hôtels, des locations de vacances, des complexes touristiques et des hôtels multi-établissements. Les solutions comprennent les outils suivants : logiciel de gestion des établissements (IQpms), logiciel de gestion des recettes (IQrates), gestion des biens et des clients (IQtrac), e-CRM (IQcontact), réservations sur site web (IQrez), etc. Optimisez votre chiffre d'affaires, augmentez le taux d'occupation et améliorez l'expérience globale des clients avec IQware.
Qui utilise IQware?
Complexes hôteliers, hôtels, boutiques-hôtels, condo-hôtels, villas et locations de vacances, résidences en temps partagé, hôtels multi-établissements, séjours prolongés, complexes avec port de plaisance.
IQware ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
IQware
Alternatives à IQware
Avis sur IQware
fortement déconseillé
Commentaires : Un système sans support
Avantages :
Je vous suggère de ne pas utiliser le programme, choisissez un autre le service à la clientèle est vraiment pas bon, ca fait plus de deux mois que je demande de l'aide et problème toujours pas régler, l'été passé on a passer notre été a fonctionner à l'aveugle, la société place le client très loin de sa chaîne d'importance
Inconvénients :
le service à la clientèle attention de lire toutes les petits caractères ils sont pas honnete.
IQware is Great for Front Desk Management
Commentaires : I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property.
Avantages :
I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it.
Inconvénients :
The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in.
Great Product and Value
Commentaires : I have been a customer a long time and I think IQWare provides a great overall value and product.
Avantages :
IQWare is a well designed product for everyday use in both Property Management business models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners.
Inconvénients :
From time to time it take a considerable amount of time to fix issues with Support.
Strongly recommend you do not use this product
Commentaires : We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R&D and you will never hear from them again.
Avantages :
I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor.
Inconvénients :
Customer support will ignore you completely.
IQware Review
Commentaires : I would give IQware a two thumbs up in my book.
Avantages :
It is easy to use and had a lot of options.
Inconvénients :
The software tends to be a little laggy.
