--- description: GraceSoft Easy InnKeeping : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GraceSoft Easy InnKeeping - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de réservations en ligne](/directory/20032/reservations/software) > [GraceSoft Easy InnKeeping](/software/2421/easy-innkeeping) # GraceSoft Easy InnKeeping Canonical: https://fr.capterra.ca/software/2421/easy-innkeeping Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/2421/easy-innkeeping?page=2) > Outil pour les gestionnaires hôteliers indépendants. Suivi des clients, calendriers, réservations, comptabilité, etc. > > Conclusion : 56 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GraceSoft Easy InnKeeping? Établissements d'hébergement historiques et indépendants. Conçu pour les B\&B, les auberges, les auberges de jeunesse, les chalets, les cottages, les locations de vacances et les terrains de camping. Logiciel complet pour les gestionnaires ou propriétaires indépendants. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 56 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: GraceSoft - **Pays**: Stafford, É.-U. - **Entreprise fondée en**: 1999 ## Contexte commercial - **À partir de**: 69,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, roumain - **Pays disponibles**: Albanie, Allemagne, Andorre, Argentine, Autriche, Belgique, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Canada, Chili, Chypre, Cité du Vatican, Colombie, Croatie, Danemark, Espagne, Estonie et 51 de plus ## Fonctionnalités - Automatisation du marketing - Carte du site - Entrée et sortie des invités - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des employés - Gestion des promotions - Gestion des recettes - Gestion des réservations - Gestion des réservations - Gestion des réservations de site - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Inventaire des salles - Logiciels CRM (gestion de la relation client) - Notes de réservation - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Réservations en ligne - Support client - Tarification dynamique - Third-Party Integrations - Traitement des paiements ## Intégrations (11 au total) - Cashfree - Channel Manager - Google Analytics 360 - HotelSync - IdScan - Online Booking Engine - PayPal - QuickBooks Online - Shift4 - Stripe - authorize.net ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) ## Catégories connexes - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) - [Logiciels de gestion de campings](https://fr.capterra.ca/directory/31059/campground-management/software) - [Logiciels de channel manager](https://fr.capterra.ca/directory/31615/hotel-channel-management/software) - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1552 reviews) 2. [rezStream](https://fr.capterra.ca/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews) 3. [WebRezPro](https://fr.capterra.ca/software/113348/webrezpro) — 4.6/5 (217 reviews) 4. [eZee Absolute](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Semper](https://fr.capterra.ca/software/164816/hospitality-software) — 4.3/5 (138 reviews) ## Avis ### "This product is a great product and the ease of use is amazing." — 4.0/5 > **Sherika** | *6 juin 2018* | Internet > > **Avantages**: The quality, customer service, and service providers. The company of this software cares for great customer service and support. > > **Inconvénients**: Nothing at all. I liked this software better than most that I have used the past. Customer service and support are an important aspect to me. ----- ### "Long-time Customer" — 5.0/5 > **Karla** | *11 mai 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: We have been using Easy InnKeeping since 2000, when it was a desktop version\! They have prompt and good customer support. It is quite intuitive and easy to learn. > > **Inconvénients**: Being a non-traditional property, many features that have been added to make Easy InnKeeping better we do not need. The increased cost to support these features that we don't use began to threaten our ability to continue using it. GraceSoft was kind to work with us to still afford the service. > > For more than 20 years we have been using Easy InnKeeping and have been happy with the product and the customer support. Even through format changes and updates, the learning curve has been easy enough and the program supports our property's needs. ----- ### "As a standalone it's pretty good BUT if you connect to Expedia, beware\!" — 3.0/5 > **Conrad** | *1 octobre 2015* > > I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend\! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result. They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either. Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around. ----- ### "A truly customizable PMS software with fantastic customer support from the GraceSoft team\!" — 4.0/5 > **Zac** | *6 mars 2026* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: I liked the simplicity and ease of use with the system interface. It is easy to find where certain controls and functions are located. Having online booking capabilities is an amazing addition for our business, as we previously have been unable to do. Plus, the team is very accommodating of what our business needs are, and the team is quick to respond to any questions or roadblocks\! > > **Inconvénients**: As a company that is still growing, there were some aspects that still need to be updated and "modernized." For example, the capability of adding additional guest names directly to a reservation. As an all-inclusive resort that is very intentional with details, we want to know the names of all our guests. However, we've been informed that this is a capability that Easy Innkeeping is soon to roll out\! > > The Gracesoft team and our onboarding with the Easy Innkeeping software have both been a pleasurable experience\! The system has great value for what you pay for (property management, CRM, and email management all in one), and the team has been so responsive to all of our business's questions and needs. ----- ### "An exceptional business tool for the small innkeeper or B\&B owner" — 5.0/5 > **Diane** | *10 avril 2018* > > **Avantages**: The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it\! > > **Inconvénients**: Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/2421/easy-innkeeping?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/2421/easy-innkeeping) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées