---
description: ServSuite : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServSuite - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour entreprises de dératisation](/directory/30592/pest-control/software) > [ServSuite](/software/25008/servsuite)

# ServSuite

Canonical: https://fr.capterra.ca/software/25008/servsuite

> Créateurs de ServSuite : le logiciel d'entreprise tout-en-un basé sur le web pour la désinsectisation et l'entretien des pelouses, avec plus de 20 ans d'expérience en la matière
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **2.5/5**. Figure au meilleur classement pour **Rapport qualité-prix**.

-----

## Présentation

### Qui utilise ServSuite?

Secteur de la désinsectisation, du jardinage et de l'entretien des pelouses

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **2.5/5** | 2 Avis |
| Simplicité | 2.0/5 | D'après l'ensemble des avis |
| Support client | 1.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 2.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 2.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 20% | (2/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ServiceTitan
- **Pays**: Glendale, É.-U.
- **Fondé**: 2012

## Contexte commercial

- **À partir de**: 55,00 $ US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Allemagne, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Aruba, Australie, Bahamas, Barbade, Belgique, Bermudes, Bolivie, Brésil, Bélize, Canada, Chili, Chypre, Colombie, Costa Rica et 86 de plus

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Devis
- Facturation
- GPS
- Gestion client
- Gestion de la flotte
- Gestion des calendriers
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des tâches
- Gestion des équipements
- Historique des clients
- Photos/Images
- Planification
- Routage
- Signature électronique
- Suivi de l'infestation

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels pour entreprises de dératisation](https://fr.capterra.ca/directory/30592/pest-control/software)

## Catégories connexes

- [Logiciels pour entreprises de dératisation](https://fr.capterra.ca/directory/30592/pest-control/software)
- [Logiciels agricoles](https://fr.capterra.ca/directory/31326/arborist/software)
- [Logiciels pour paysagistes et jardiniers](https://fr.capterra.ca/directory/31338/lawn-care/software)
- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

##  Logiciels similaires

1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews)
3. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
4. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews)
5. [Zuper](https://fr.capterra.ca/software/197014/zuper) — 4.5/5 (42 reviews)

## Avis

### "Frustrated" — 2.0/5

> **Amanda** | *13 mars 2023* | Biens de consommation | Taux de recommandation : 0.0/10
> 
> **Avantages**: The database has many different functions. I have yet to discover all of them, however,  if working, some functions come in quite handy for quickly accessing documents.
> 
> **Inconvénients**: The add on feature for intelligent routing has not proven to be as 'intelligent' as claims were when we pitched on this feature. The always seems to be a glitch in the system somewhere. I have experienced having to wait over 1 hr for a customer account to load which caused very low productivity for our office. I have also experienced the customer service team telling me that the issue I came to them with will not be resolved for up to 2+ weeks due to another more important issue they are currently dealing with. All in all we pay a pretty sum to use this database and when issues come up finding a resolution is an uphill battle.
> 
> Since changing from PestRoutes to ServSuite (fun fact they are owned and ran by the same company) my team and I have been disappointed on many regards. From performing daily functions, to receiving customer service, this database has been difficult to work with. When we originally were shopping around ServSuite stood out as it claimed to provide many additional features that we did not have access to with our current database. While these features do 'exist' within ServSuite they are either not reliable, or provide inefficient or inaccurate results. The customer service has not been impressive as issues can take weeks to months to resolve.

-----

### "Was excited only to be disappointed" — 3.0/5

> **Melissa** | *23 novembre 2022* | Services environnementaux | Taux de recommandation : 4.0/10
> 
> **Avantages**: The ease of sending invoices, work order and auto calls
> 
> **Inconvénients**: That is slow 95% of the time. It takes the tech longer to complete the form on the program then it does doing the actual paperwork. The tech constantly have issues with the mobile program. You have to wait 24 hrs to get any response. I've been asking for sentricon training for about 5 months now and have yet to get that set up. If you have an issue that act like the court system. You have to prove it to them instead of them looking into it.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/25008/servsuite)

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| sv | <https://www.capterra.se/software/25008/servsuite> |

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