--- description: DonorPerfect : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorPerfect - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [DonorPerfect](/software/2698/donorperfect-fundraising-software) # DonorPerfect Canonical: https://fr.capterra.ca/software/2698/donorperfect-fundraising-software Page : 1/57\ Suivant: [Page suivante](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software?page=2) > DonorPerfect permet à votre équipe de collaborer, de collecter davantage de fonds et de développer des relations qui font avancer votre mission. > > Conclusion : 1387 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DonorPerfect? L'éditeur aide aussi bien de petits organismes à but non lucratif en pleine croissance que de grands organismes internationaux comme l'UNICEF. La plateforme web de DonorPerfect peut évoluer pour répondre aux besoins des organismes à but non lucratif de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 1387 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SofterWare - **Pays**: Horsham, É.-U. - **Fondé**: 1981 ## Contexte commercial - **À partir de**: 129,00 $ - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des événements - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et statistiques - Traitement des paiements ## Intégrations (14 au total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal - iWave ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de CRM pour association](https://fr.capterra.ca/directory/31515/nonprofit-crm/software) ## Logiciels similaires 1. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (405 reviews) 2. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Funraise](https://fr.capterra.ca/software/154623/funraise) — 4.6/5 (96 reviews) ## Avis ### "DonorPerfect: A great fundraising database" — 5.0/5 > **Marion** | *15 août 2025* | Collecte de fonds | Taux de recommandation : 10.0/10 > > **Avantages**: DonorPerfect is very easy to use with great customer support and training. Full instructions for use are incorporated right into the site. The cost is very reasonable. Integration with Constant Contact for donor communication is easy to use. > > **Inconvénients**: Searching for a donor record is not always ideal as the system is not as intuitive as one might wish. > > From start to finish, our experience has been excellent. We began our quest for a new database only two years ago. ----- ### "Donor Perfect Implementation" — 3.0/5 > **Catherine** | *12 septembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: Customer support is above average. System is very customizable. Having consistent trainers a definite plus. Reports module builds on the strengths of consistent input practices. > > **Inconvénients**: Integration with Constant Comment is weak. Support during the initial implementation (on-boarding) was extremely weak. For an organization working with their first CRM, the DP learning curve is steep. Online Forms module is weak and the Drag and Drop forms limited in functionality. > > For a small organization, the long and onerous learning curve was among our biggest challenges. Without systems experience, it would be easy for an organization to make database design and data input decisions that could be counterproductive and lead to inefficiencies. As the external advisor for the project (coming from a systems and database management background) I had the time and expertise to deep dive, “pre-navigate”, and have conversations with both front line help and Development to guide best practices. The staff did not have either the time or the background to do so. Having said that, I found that I always got answers or resolutions to issues. The Chat support has been great in either answering a question, or knowing when to escalate a problem. ----- ### "Best Database Around" — 5.0/5 > **Adam** | *13 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The support is next level, no confusion at all they are there every step of the way to ensure you are comfortable and familiar with how to use the database. > > **Inconvénients**: Haven't had any issues to date, cannot think of one thing I've been unhappy with it really has been a great experience so far. > > Seamless transition to begin using DP, great support and easy user experience. Highly recommend to anyone needing a CRM. ----- ### "Still Learning" — 4.0/5 > **Marian** | *16 mars 2026* | Services à la personne et aux familles | Taux de recommandation : 5.0/10 > > **Avantages**: We can accept donations on our website with our donors using a credit card. We don't have this feature in our location. > > **Inconvénients**: Reports are difficult to set up quickly. Very confusing to have to set up templates and figure out what needs to go in. > > Certainly not as easy to use as our previous donation program. Yes, it was a simple program that only produced tax receipts. ----- ### "Robust and useful, with a few odd quirks" — 4.0/5 > **Olivia** | *25 août 2025* | Philanthropie | Taux de recommandation : 7.0/10 > > **Avantages**: DonorPerfect's customization options and flexibility are unmatched by similar donor management services that I've used. The field and code management systems took some getting used to, but they have enormous utility for pulling reports and processing data. The Chat Support help staff are fantastic; not only are they knowledgeable, but they always answer my questions thoroughly and with step-by-step instructions that are easy to follow. I'm so grateful that DonorPerfect pays real staff to assist with technical questions, rather than default to unhelp AI/automated chatbots. The expertise of the help staff (as well as the provided tutorials) are genuinely one of the highlights of the service, because they make otherwise opaque or arcane features more accessible. > > **Inconvénients**: DonorPerfect does not have a great option for inputting/crediting donations that come from more than one person (e.g. a household.) The way Donor Perfect currently treats donor couples, it requires combining two members of a couple into one donor ID, or keeping individuals separate and losing details of their combined giving. This is deeply impractical for our organization, where both partners in a couple can have unique relationships to our org that we'd like to capture. For example: a couple where one person is a volunteer leader with particular training, the other serves on a key committee, and both donate from a joint account, so arbitrarily assigning the donation to one person rather than their combined household doesn't reflect the reality of their giving. Also, we wish their automated email system allowed for conditional logic, like if a donor signed up to give monthly through our form, they could receive a different confirmation email than people who sign up one-time. > > Our organization is satisfied with the overall utility of DonorPerfect. The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more thoroughness and accuracy (therefor allowing us to set more ambitious goals) than we have in the past. ----- Page : 1/57\ Suivant: [Page suivante](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées