--- description: DonorPerfect : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorPerfect - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour OBNL (organisation à but non lucratif)](/directory/30805/nonprofit/software) > [DonorPerfect](/software/2698/donorperfect-fundraising-software) # DonorPerfect Canonical: https://fr.capterra.ca/software/2698/donorperfect-fundraising-software Page : 1/59\ Suivant: [Page suivante](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software?page=2) > DonorPerfect permet à votre équipe de collaborer, de collecter davantage de fonds et de développer des relations qui font avancer votre mission. > > Conclusion : 1450 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DonorPerfect? L'éditeur aide aussi bien de petits organismes à but non lucratif en pleine croissance que de grands organismes internationaux comme l'UNICEF. La plateforme web de DonorPerfect peut évoluer pour répondre aux besoins des organismes à but non lucratif de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 1450 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SofterWare - **Pays**: Horsham, É.-U. - **Entreprise fondée en**: 1981 ## Contexte commercial - **À partir de**: 129,00 $ - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des événements - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et statistiques - Traitement des paiements ## Intégrations (16 au total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - Mailchimp - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Accounting - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de CRM pour association](https://fr.capterra.ca/directory/31515/nonprofit-crm/software) ## Logiciels similaires 1. [Keela](https://fr.capterra.ca/software/154358/keela) — 4.3/5 (314 reviews) 2. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (619 reviews) ## Avis ### "Reliable and User-Friendly Donor Management Platform" — 5.0/5 > **Samantha** | *10 juin 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: What I like most about DonorPerfect was how user-friendly and organized it is. It makes it easy to manage donor information, track donations, and communicate with supporters efficiently. I also appreciate the helpful customer support and the ability to customize reports and workflows to fit our needs. > > **Inconvénients**: Some parts of DonorPerfect can feel a bit less intuitive, especially when navigating more advanced features or customizing certain settings. There was a bit of a learning curve at times, but overall it was still a very useful and reliable platform. > > Overall, my experience with DonorPerfect has been very positive. It has been a reliable and effective tool for managing donor relationships and staying organized. While there are a few features that could be more intuitive, the platform has consistently met our needs and helped streamline many tasks. ----- ### "Robust and useful, with a few odd quirks" — 4.0/5 > **Olivia** | *25 août 2025* | Philanthropie | Taux de recommandation : 7.0/10 > > **Avantages**: DonorPerfect's customization options and flexibility are unmatched by similar donor management services that I've used. The field and code management systems took some getting used to, but they have enormous utility for pulling reports and processing data. The Chat Support help staff are fantastic; not only are they knowledgeable, but they always answer my questions thoroughly and with step-by-step instructions that are easy to follow. I'm so grateful that DonorPerfect pays real staff to assist with technical questions, rather than default to unhelp AI/automated chatbots. The expertise of the help staff (as well as the provided tutorials) are genuinely one of the highlights of the service, because they make otherwise opaque or arcane features more accessible. > > **Inconvénients**: DonorPerfect does not have a great option for inputting/crediting donations that come from more than one person (e.g. a household.) The way Donor Perfect currently treats donor couples, it requires combining two members of a couple into one donor ID, or keeping individuals separate and losing details of their combined giving. This is deeply impractical for our organization, where both partners in a couple can have unique relationships to our org that we'd like to capture. For example: a couple where one person is a volunteer leader with particular training, the other serves on a key committee, and both donate from a joint account, so arbitrarily assigning the donation to one person rather than their combined household doesn't reflect the reality of their giving. Also, we wish their automated email system allowed for conditional logic, like if a donor signed up to give monthly through our form, they could receive a different confirmation email than people who sign up one-time. > > Our organization is satisfied with the overall utility of DonorPerfect. The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more thoroughness and accuracy (therefor allowing us to set more ambitious goals) than we have in the past. ----- ### "Happy Customer" — 5.0/5 > **Graham** | *2 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: We use DonorPerfect every day, and it has become an essential part of our work. The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been excellent. The integration with other online giving platforms works seamlessly and makes managing donations efficient and straightforward. > > **Inconvénients**: Only minor issues at times, which are easily resolved with chat support or emailing the tech support team. Response time is fast, and the support team really cares about their customers. > > Overall, we are very pleased with DonorPerfect and the support provided by their team. It has been a reliable and valuable tool for our organization, and we look forward to continuing to use it in the years ahead. ----- ### "DonorPerfect (into year 3)" — 4.0/5 > **Catherine** | *2 juillet 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: Customer support is above average. Reporting capabilities, though complex, are extremely helpful for database clean up and sophisticated strategic review. > > **Inconvénients**: Forms module that comes as part of the base product is outdated. Support for 3rd party integration with Constant Contact is limited. > > Implementing the system requires the assistance of a knowledgeable advisor. The system is extremely customizable, however it is potentially very easy to start customizing before completely understanding the functionality of the base system. ----- ### "Easy to use and bonus learning\!" — 5.0/5 > **Erica** | *17 novembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: DonorPerfect is so easy to use. I absolutely love all the training videos and articles\! They are really informative and help explain everything so that it makes the program so easy to use. > > **Inconvénients**: There is not much I don't like about DonorPerfect. The only problem I have is if somebody tries to make a credit card payment on an online form and the credit card does not go through, it automatically generates a receipt \#. This means there is a receipt \# missing in the sequence. > > I really enjoy using DonorPerfect. There is so much that the program can do. I am constantly learning new tips and tricks to make the experience easier. I also really love the live webinars and toolkits that DonorPerfect provides. ----- Page : 1/59\ Suivant: [Page suivante](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées