--- description: Volusion : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Volusion - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Volusion](/software/32398/volusion-ecommerce) # Volusion Canonical: https://fr.capterra.ca/software/32398/volusion-ecommerce Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/32398/volusion-ecommerce?page=2) > Solution de gestion d'e-commerce clé en main, intégrée et personnalisable. > > Conclusion : 48 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Volusion? Propriétaires, fondateurs et exploitants de PME (petites et moyennes entreprises). ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 48 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Volusion - **Pays**: Austin, É.-U. - **Entreprise fondée en**: 1999 ## Contexte commercial - **À partir de**: 35,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Catalog Management - Contrôles/Permissions d'accès - For Small Businesses - Gestion SEO - Gestion de l'e-commerce - Gestion de site web - Gestion des avis - Gestion des commandes - Gestion des expéditions - Gestion des modèles - Gestion des prix - Gestion des promotions - Gestion des remises - Gestion des retours - Gestion des stocks - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Modèles personnalisables - Options de paiement - Paiements électroniques - Panier d'achat - Rapports et statistiques - Real-Time Data - Sécurité des données - Third-Party Integrations ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) - [Logiciels e-commerce pour PME](https://fr.capterra.ca/directory/31259/small-business-ecommerce/software) - [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Systèmes de gestion de contenu](https://fr.capterra.ca/directory/10007/content-management/software) - [Plateformes de vente en ligne](https://fr.capterra.ca/directory/30848/shopping-cart/software) ## Logiciels similaires 1. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6689 reviews) 2. [Squarespace](https://fr.capterra.ca/software/143461/squarespace) — 4.5/5 (3398 reviews) 3. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10668 reviews) 4. [Square Online](https://fr.capterra.ca/software/199711/square-online) — 4.6/5 (329 reviews) 5. [GoDaddy Website Builder](https://fr.capterra.ca/software/182500/godaddy-website-builder) — 4.2/5 (1378 reviews) ## Avis ### "Volusion has given us a great web site" — 5.0/5 > **Michael** | *23 janvier 2019* | Électronique grand public | Taux de recommandation : 10.0/10 > > **Avantages**: The stability. There's never been an issue with connectivity. > > **Inconvénients**: There are not very many options for offering my customers discounts. Coupon codes are very restricted. > > We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront. ----- ### "Volusion works" — 5.0/5 > **Kimberly** | *14 juin 2022* | Vente au détail | Taux de recommandation : 5.0/10 > > **Avantages**: easy to help customers find what they are looking for > > **Inconvénients**: setting up was so very horrid, total pita > > all of my sales go through it ----- ### "Learned the hard way" — 1.0/5 > **Carlos** | *5 février 2025* | Mode et vêtements | Taux de recommandation : 0.0/10 > > **Avantages**: Chat was very very helpful in trying to help though issues > > **Inconvénients**: Lack of phone support. Constant bug issues. Too much down time. Clients could not access the website for days. > > LOUSY. Unable to fix bugs in software. Cannot run a business like that and switched to another company that gave phone support ----- ### "Great ecommerce platform" — 5.0/5 > **josh** | *6 juillet 2022* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: This is a very easy to use platform that I was able to learn quickly and has helped me immensely > > **Inconvénients**: If you're using multiple items especially in the hundreds plus I would definitely recommend the import export function > > I've had a great experience with a software I continue to use it to this day ----- ### "Very robust software but an outdated dashboard" — 5.0/5 > **Utilisateur vérifié** | *8 juin 2018* | Cosmétiques | Taux de recommandation : 8.0/10 > > **Avantages**: The best thing about Volusion is that many of the features are automatically included in their packages. Unlike Shopify where you have to add other apps to do things you want it to do. We were on Volusion about three years before switching to Shopify and it wasn't our choice to switch. > > **Inconvénients**: It wasn't easy for my staff to learn and the dashboard isn't very user-friendly or aesthetically pleasing like it's competitors. There aren't many free themes that make your site look amazing so you really need to pay for customization unless you know how to do it yourself. Also, downtime. It didn't happen often but when it did, you just have to wait until it comes back up. > > This site had a lot of features I loved and were automatically included. Multi-level pricing, customer ticketing, ability to receive multiple payments against an invoice. Features that I no longer have on Shopify or have to pay extra for. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/32398/volusion-ecommerce?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/32398/volusion-ecommerce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées