--- description: Rezgo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezgo - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de réservations en ligne](/directory/20032/reservations/software) > [Rezgo](/software/33729/tour-activity-booking-system) # Rezgo Canonical: https://fr.capterra.ca/software/33729/tour-activity-booking-system Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/33729/tour-activity-booking-system?page=2) > Gestion des visites et des activités, gestion des stocks, tarification dynamique, règles de disponibilité, base de données des contacts clients, bons d'achat, etc. > > Conclusion : 64 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Rezgo? Rezgo est spécialement conçu pour les entreprises qui offrent des visites guidées, des activités et des attractions. Rezgo est bien adapté pour les visites guidées, la marche, le tourisme, le kayak, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 64 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Rezgo - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 0,01 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Barbade, Bermudes, Brésil, Canada, Chine, Costa Rica, Cuba, Grenade, Inde, Irlande, Italie, Jamaïque, Japon, Mexique, Nouvelle-Zélande, Panama, Pérou, Royaume-Uni et 5 de plus ## Fonctionnalités - Création d'itinéraires - Création de packages - Gestion des calendriers - Gestion des fournisseurs - Gestion des prix - Gestion des ressources - Gestion des réservations - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Notes de réservation - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Intégrations (7 au total) - EBizCharge - Opayo - PayPal - Stripe - Worldpay for Business - Worldpay for Enterprise - authorize.net ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) ## Catégories connexes - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Booqable](https://fr.capterra.ca/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [OpenTable](https://fr.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 5. [WeTravel](https://fr.capterra.ca/software/163474/wetravel) — 4.8/5 (524 reviews) ## Avis ### "Pretty Good Option" — 4.0/5 > **Krystle** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: I felt like Rezgo was easier for the administrator/company and posed some issues for the guests. > > **Inconvénients**: There seemed to always be issues with booking through Rezgo on the guest side of things. > > Overall I thought Rezgo was easy to use, easy to add new trips to and manage. ----- ### "Good overall" — 4.0/5 > **Caroline** | *17 novembre 2023* | Divertissement | Taux de recommandation : 8.0/10 > > **Avantages**: Working with \[sensitive content hidden\] was a pleasure. Lovely person and so so available and good to reply, patient etc Could wax lyrical enough about how easy she made the transition to Rezgo for me (not the most tech savvy person). \[sensitive content hidden\] for employee of the month 😂 Elsewhere i basically just liked that our system was online...i could acess everything on the System, see who had checked in etc. It was a needed move for us. > > **Inconvénients**: I would like 2 main things. 1. If the check in system was made compatible with Android...not everyone has an i phone/i pad...needed those working at the gate to have that device so it limits who is in a positionto do it...2. If there was a facility where customers could click onto their booking and edit /amend their date , it would make life alot easier for me as i can get very bogged down with admin - people constantly messaging trying to change a booking..as they book in advance and plans obviously change. I definitely think this would be a big bonus to event operators . They are the two main issues. There was also a thing at gate where q.r codes would not scan if people had a black b/g on their phone -thats minor really and possibly out of your control. Also it would ne great if tech support was availabilie at weekend as thats when ours and most events were on...but in fairness \[sensitive content hidden\] great to reply out of hours, when she didnt have to ..and not probably being paid to...but she was on leave for some of my event . > > Positive. I would reccomend it overall. And the feedback from the gate/entry point positive also. If my rate could be fixed at 2.49 percent going forward...after next year...id consider staying \! 🤣 ----- ### "Definitely not for the big leagues." — 1.0/5 > **Utilisateur vérifié** | *7 octobre 2014* > > This software is ok if you are a small business, but if you are planning on expanding in any way I don't recommend it. They recently changed over to a new platform and have been emailing us loads of emails saying a change is coming and that "there is nothing you need to specifically do". Then I wake up on Oct 1st and all the images on my website are down for a full day and we are not a small tour company. I asked them to pay the invoice to my programmers to fix the issues, 2 hours, and they said they wouldn't. I spoke to a rep there who said "You should have been responsible for these changes." I told him if he had alerted me properly I would have. They didn't really seem like they want additional business nor want to please their customers. Beyond that interface is subpar. There are much better Outsourced CRMs out there. Customization is very difficult and will cost you loads with your web designers. Their interface is tricky and filters don't allow you to easily track promo codes. It is also very difficult if you run a tour at varying times per day. Very easy to make mistakes and loose track of customers. If you are a small tour company maybe, but if you are planning to get larger I would look else where. ----- ### "Rezgo is an excellent, easy, simple to use booking platform with amazing customer service and suppor" — 5.0/5 > **Jamo** | *30 mars 2021* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform. It is super simple to use, easy to learn and understand, easy to add new inventory, easy to set up Gift Cards which can be used for bookings, really simple to navigate and just a great system to use. If ever we are stuck with something, we send a support ticket in and the replies are always fast, efficient and answer the questions easily and simply so we can then get what we wanted done and they will assist if required. Their customer service is amazing. We run a single national Program with other providers and unfortunately are forced to use another booking platform which has been chosen by the administrators of this Program. We have stopped running this program now because the booking platform is so hard to use, is terrible and clunky and complicated and just highlights how lucky we are to be using Rezgo because of the superior, high quality and above all simple and easy to use features, system with excellent support. We cannot recommend Rezgo highly enough > > **Inconvénients**: It woud be nice to be able to simply offer a % discount code. Discounted price codes can be set up under rules but it is time consuming and doesnt allow a blanket % discount on a single or multiple inventory items > > Amazing ----- ### "The Best Booking System" — 5.0/5 > **Alberto** | *19 septembre 2023* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: The entire booking process is extremely simple to carry out, they do not charge a monthly fee and I'm able to control everything from anywhere. > > **Inconvénients**: Everything is excellent, although if I could improve something it would be to facilitate the customization of the booking platform and have the possibility of integrating it directly into the website. > > Everything has been perfect from the beginning, the management of all the tools is quick and easy. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/33729/tour-activity-booking-system?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/33729/tour-activity-booking-system) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées