--- description: Mindbody : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://fr.capterra.ca/software/40229/mindbody Page : 1/121\ Suivant: [Page suivante](https://fr.capterra.ca/software/40229/mindbody?page=2) > Pour vous, vos stylistes et votre personnel de salon, MINDBODY facilite la planification, la mise à jour ou le traitement des rendez-vous, à partir d'un seul écran. > > Conclusion : 2993 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mindbody? MINDBODY apporte des services et une assistance aux salons de petite, moyenne et grande taille dans le monde entier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 2993 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Mindbody - **Pays**: New York, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 79,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, grec, hébreu, italien, japonais, norvégien, néerlandais, portugais brésilien, portugais européen, russe, slovène, tchèque - **Pays disponibles**: Allemagne, Andorre, Arabie saoudite, Australie, Autriche, Bahreïn, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Irlande, Islande, Israël, Italie et 23 de plus ## Fonctionnalités - Alertes/Notifications - Application mobile - Automatisation du marketing - Base de données de clients - Base de données de membres - Communication avec les membres - Comptabilité - Confirmations/Reminders - Conforme HIPAA - Dossier médical informatisé et partagé - Facturation - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Gestion des abonnements - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des contrats/licences - Gestion des cotisations - Gestion des cours - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des présences - Gestion des rendez-vous - Gestion des réservations - Gestion des stocks - Gestion des événements - Inscription en ligne - Logiciels CRM (gestion de la relation client) - Modèles personnalisables - Notes de réservation - Paie et commissions - Paiements en ligne - Plan de remise en forme - Planification des rendez-vous - Planification des événements - Portail des membres - Pour la kinésithérapie - Pour salons de beauté et les spas - Renouvellement d'abonnements - Répertoire de membres - Réservation en ligne - Réservations de groupe - Support client - Synchronisation du calendrier - Traitement des cartes de crédit et de débit - Traitement des paiements - Types de membres ... et 35 fonctionnalités supplémentaires ## Intégrations (39 au total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels de gestion de club](https://fr.capterra.ca/directory/30215/club-management/software) ## Logiciels similaires 1. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3642 reviews) 2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (331 reviews) 4. [Goldie](https://fr.capterra.ca/software/1036086/goldie) — 4.8/5 (1168 reviews) 5. [Acuity Scheduling](https://fr.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5748 reviews) ## Avis ### "MindBody for small businesses" — 5.0/5 > **Tamsin** | *7 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options. > > **Inconvénients**: It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution. > > Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Inconvénients**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Customer Support Top Notch" — 5.0/5 > **Chris** | *14 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: Customer support is top notch. Easily available and works to understand your issue. There is always follow-up by email afterwards to recap the issue and solution. > > **Inconvénients**: I would like more features for appointments for therapists, like body drawings integrated into the charting. > > Overall, I have been with Mindbody for over five years and am impressed with their continued growth in offering more features over the years. ----- ### "I hate the Update" — 4.0/5 > **Kelsey** | *19 septembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: its easy enough to use -- has stayed pretty consistent over the years I like how easy it is to get a hold of someone. > > **Inconvénients**: the update -- before they were a dedicated site now they are a hub. its weird and I dont want my clients being advertised other studios on the platform > > it could be better. lots of hiccups in the customer end with logging in and verifying emails etc. I used to be able to change an email for a client now I can't\! ----- ### "Trending the wrong way. They went from a 10/10 to a 5/10 and I can't find anybody over there to help." — 2.0/5 > **Paul** | *28 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 1.0/10 > > **Avantages**: I’ve always appreciated is the client management system. It’s strong, and when it works, it makes running the business easier. > > **Inconvénients**: My subscription has climbed to over $1,000 CAD/month. It’s almost impossible to real help. Instead, you get AI or emails replies or “fix it yourself” articles. Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails). > > We’ve been with MINDBODY for almost 20 years, and unfortunately the service has gone downhill. Our fees are now over $1,000 CAD/month—nearly double the competition. To make it worse, customer service is nearly impossible to reach. When you finally get through, instead of speaking to a real human you get AI responses or links to “how to fix it yourself” articles. The latest price increase on top of poor updates and slow support is brutal. Simple things—like fixing client emails or last names—turn into nightmares. When I did reach out, I was given a generic AI message and the chat was closed. No follow-up, no accountability, no human connection. For a company we trusted for years, this is disappointing. At these prices and with this level of service, it feels like MINDBODY has stopped caring about long-time clients. ----- Page : 1/121\ Suivant: [Page suivante](https://fr.capterra.ca/software/40229/mindbody?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/40229/mindbody) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées