--- description: InTouch : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InTouch - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de marketing automation](/directory/6/marketing-automation/software) > [InTouch](/software/42973/intouch-technology) # InTouch Canonical: https://fr.capterra.ca/software/42973/intouch-technology Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/42973/intouch-technology?page=2) > Logiciel CRM pour les clubs de santé et de fitness. Gestion et saisie des leads, marketing automation et reporting sur tableau de bord. > > Conclusion : 38 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise InTouch? Logiciel de vente et de fidélisation pour les clubs de santé et de fitness de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 38 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: InTouch Technology - **Fondé**: 2005 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Canada ## Fonctionnalités - Analyse des campagnes - Automatisation du marketing - Campagnes de drip marketing - Gestion des campagnes - Gestion des leads - Gestion des modèles - Génération de leads - Lead nurturing - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Pages de renvoi et formulaires web - Personnalisation - ROI Tracking - Rapports de ventes - Saisie de leads - Segmentation - Suivi des interactions - Third-Party Integrations ## Intégrations (4 au total) - CSI Spectrum - Jonas Club Management - MotionSoft - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) ## Catégories connexes - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels de lead nurturing](https://fr.capterra.ca/directory/31563/lead-nurturing/software) ## Logiciels similaires 1. [Omnisend](https://fr.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews) 2. [Systeme.io](https://fr.capterra.ca/software/198994/systeme) — 4.8/5 (2126 reviews) 3. [Brevo](https://fr.capterra.ca/software/132996/brevo) — 4.6/5 (3408 reviews) 4. [ActiveCampaign](https://fr.capterra.ca/software/79367/activecampaign) — 4.6/5 (2561 reviews) 5. [MailerLite](https://fr.capterra.ca/software/136603/mailerlite) — 4.7/5 (2256 reviews) ## Avis ### "Utilized InTouch Technology for gym membership sales to follow up with leads." — 4.0/5 > **Utilisateur vérifié** | *10 novembre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks. > > **Inconvénients**: This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this. > > Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales. ----- ### "Miss the Old but the new will do" — 4.0/5 > **Xavier** | *19 juin 2021* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: I preferred when we had flash and really liked the old system but the new one completes all the same tasks. I do not have access to all functions so can only give a biased view based off what I can use. I like how quickly incoming leads are updated and the team is notified and I like how easy it is to track who we have contacted > > **Inconvénients**: The new design was a bit hard for me to understand. I miss when we had flash - I had become very familiar with the old set up and have not enjoyed slowly relearning. ----- ### "It's ok, but it can be improved" — 3.0/5 > **Ben** | *20 juin 2021* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: Fairly easy to use once you understand the flow. Legacy reporting is good. > > **Inconvénients**: Too many "clicks" are needed to achieve what you want to accomplish in certain circumstances. Interface is confusing, clunky, and slow. Front-end scaling isn't that great on my laptop. Search feature is absolutely HORRENDOUS and has always been that way. (I.e. - You type in "Jim Smith", you see it for a second, and then it switches to "Jim Acer". Delete the "th", type the letters in again, and then "Jim Smith" \*may\* appear.) New report generation is insanely confusing (thank goodness they left a way to do the "legacy reporting"\!) No way to do batch updates to records (I.e - I send a mass email, but have to update the communication to each individual record). Other smaller issues exist as well... > > I've been using the "new" version for the last 6 months and I miss the old (flash-based) version. All of my co-workers feel the same way. The old system wasn't as "pretty" and had the same awful search issues, but it was faster and didn't require as many clicks to accomplish tasks. ----- ### "Easy to use and Easy on the eyes" — 5.0/5 > **Lauren** | *7 juillet 2021* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: InTouch has been my favorite CFM system I have used. It is user friendly and aesthetic\! I relied on this software daily especially since it synced with our other software, ABC. > > **Inconvénients**: The Search Engine does not work as well as I would like and I would like better options to generate emails in a way for me to copy and paste to send mass emails. > > Overall InTouch has been very helpful for me and the others in my office. Knowing when and who to contact in terms of leads was extremely helpful for us in closing sales\! I would absolutely recommend InTouch to other companies. ----- ### "Long Term Customer" — 4.0/5 > **Vince** | *23 juin 2021* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: InTouch Drive has many features that would be perfect for clubs where sales people sit at desks in front of computers most of the day and love mostly tech stuff. I wish they had a more streamlined version - like their older version last year - in fast paced clubs with less staff that multi-tasks. Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features. I have been using InTouch for over 10 years now and plan on continuing. > > **Inconvénients**: As stated above - some of the new navigation features such as texting and recording phone calls seem more difficult than the old version. My staff and I feel like we never grasped the right way to use all the features. > > Very crucial to our business. Great staff - that's the main reason I haven't shopped for another vendor. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/42973/intouch-technology?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/42973/intouch-technology) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées