--- description: Agency Matrix : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Agency Matrix - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour compagnie d'assurance](/directory/20035/insurance-agency/software) > [Agency Matrix](/software/50949/agency-matrix) # Agency Matrix Canonical: https://fr.capterra.ca/software/50949/agency-matrix Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/50949/agency-matrix?page=2) > Logiciel de gestion de compagnie d'assurance qui vous permet d'entretenir et de développer votre volume d'affaires, votre personnel et votre bureau où que vous soyez. > > Conclusion : 103 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Agency Matrix? Compagnies d'assurance indépendantes ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 103 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zywave - **Pays**: Milwaukee, É.-U. - **Entreprise fondée en**: 1995 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Devis - Gestion des commissions - Gestion des contacts - Gestion des documents - Gestion des polices d'assurance - Gestion des stratégies ## Intégrations (8 au total) - Comm-unity - Fiserv - Jive - Microsoft Outlook - Nextiva - QuoteRush - TurboRater - Vonage Business Communications ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour compagnie d'assurance](https://fr.capterra.ca/directory/20035/insurance-agency/software) ## Logiciels similaires 1. [Applied Epic](https://fr.capterra.ca/software/70671/applied-epic) — 4.2/5 (141 reviews) 2. [Macaw](https://fr.capterra.ca/software/167497/macaw) — 3.6/5 (22 reviews) 3. [ePayPolicy](https://fr.capterra.ca/software/198072/epaypolicy) — 4.9/5 (258 reviews) 4. [Jenesis Software](https://fr.capterra.ca/software/119068/jenesis-software) — 4.7/5 (284 reviews) 5. [EZLynx](https://fr.capterra.ca/software/102928/ezlynx) — 3.7/5 (75 reviews) ## Avis ### "It does downloads and clock in/ clock out features." — 2.0/5 > **Jorge** | *11 janvier 2018* > > **Inconvénients**: Customer service is horrible. They will ask you to follow the video instructions provided with the software which is bad enough but then to top it off the video's are out of date to the point that you cannot follow them along, so then you email their support team and they either ignore you, provide a false answer or say they will reach out to you but never do that either. > > Nothing truly special about this software other than the lower priced entry point compared to other management systems and their mobile friendliness isn't very friendly since the software is cut off. If money is not a major concern and you know you will be spending a good chunk of mooney on this type of system anyway, stay away from agency matrix ----- ### "Current user" — 5.0/5 > **Mark** | *2 juin 2020* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: The overall system is fairly easy to use. There are some functions that are user friendly. You would hope that the systems would work much like the usual systems business people are used to in daily business. > > **Inconvénients**: The fact that the email and custom letter features are not compatible with usual business systems like Outlook or Word makes it difficult. A great deal of repetitive entry. Drop down boxes that do not relate to what you would think multiple entries to get to the system to work. > > It is better than what we had but not as good as what I had hoped for ----- ### "Leaving Matrix" — 3.0/5 > **Kaitlyn** | *25 septembre 2024* | Assurance | Taux de recommandation : 0.0/10 > > **Avantages**: I liked that it was web based. The main client screens are easy to understand. > > **Inconvénients**: The slowness when opening attachments, sending emails looked very funny from the system and we never utilized it, turbo rater was awful to use with the system. Originally, we were told it had Progressive on their rater for Minnesota and they did not. We were lied to. They only had Wisconsin Progressive, not the easiest to do certificates. Not the easiest to do commissions. Also, not a lot of companies downloaded into their system, nor did they download in attachments to client files. > > Not very happy with them. The system slowness of opening attachments, not getting training for certain aspects like commissions or certificates. Had to learn a lot on our own or try to reach out to people. They should have a lot more training up front. Also, price discrepancy when we asked for our data extraction to leave. They want $2500. We were told from another agency they only charged $500. I personally would spend the extra money and go to another platform. ----- ### "Good Value" — 5.0/5 > **Annette** | *5 juin 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use platform, Cloud storage and backup, can access from multiple devises and locations. > > **Inconvénients**: I have to add products and companies for each carrier. would be nice if I only had to enter a company and products once and be able to add to different carriers /mgas. > > When I started my agency , I had experience with several different agency management systems, most were out of my price range as a new startup. I researched several and found Agency Matrix on line. The functions and price fit my needs very well. I have been using them for almost 7 yrs and I am very pleased. I have recommended this system to many of my fellow agents and most have signed up. ----- ### "Best Agency Management we have used\!\!" — 5.0/5 > **ROBERTA** | *2 juin 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and multiple options available for agency management are awesome. > > **Inconvénients**: So far, we love all the aspects of the software. > > Having Agency Matrix as our agency management system for over 5 years has helped us manage things with ease. Out of all the software systems we have used prior to Agency Matrix, this is by far the easiest to use, best value, and the customer service if there is any issue, is always on top of things and resolutions are swift. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/50949/agency-matrix?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/50949/agency-matrix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées