--- description: Scheduling Manager : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Scheduling Manager - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Scheduling Manager](/software/54188/scheduling-manager) # Scheduling Manager Canonical: https://fr.capterra.ca/software/54188/scheduling-manager Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/54188/scheduling-manager?page=2) > Solution de planification conçue pour aider les entreprises de services de conciergerie et d'entretien à planifier le personnel, à automatiser la réponse aux appels d'offres et à envoyer des e-mails en masse. > > Conclusion : 22 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Scheduling Manager? Les entreprises de services qui doivent effectuer le suivi des heures de travail, des comptes clients, de la paie, des activités CRM et du mappage au sein d'un programme intégré. Vous pouvez également utiliser le système pour surveiller vos leads. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 22 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Thoughtful Systems - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 795,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Afrique du Sud, Australie, Bahamas, Bermudes, Canada, Jamaïque, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Application mobile - Base de données de clients - Base de données de contacts - Devis - Facturation - Gestion des expéditions - Gestion des offres - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Géolocalisation - Historique des services - Planification - Planification de la maintenance - Planification du personnel - Rappels - Recouvrement des paiements sur le terrain - Rendez-vous récurrents - Routage - Signature électronique - Suivi des déchets - Suivi des équipements - Suivi du temps en ligne - Élimination des déchets ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) - [Logiciels de gestion des déchets](https://fr.capterra.ca/directory/10045/waste-management/software) - [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software) ## Logiciels similaires 1. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 2. [Less Paper](https://fr.capterra.ca/software/158852/less-paper) — 4.9/5 (30 reviews) 3. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1435 reviews) 4. [Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (425 reviews) ## Avis ### "Great service and helpful schedule program" — 5.0/5 > **Tatiana** | *3 janvier 2012* > > **Avantages**: I was looking around for more than a year for schedule program for our plumbing company in Toronto, Canada. Nothing was matching our needs. Finally, I choose THOUGHTFULSYSTEM Schedule program.We met a lot of extra fixtures - phone module, different reports to make quality controls for our plumbers, ability to change the crew every time we need (to have chances to find who was at that job site and be flexible with switching the plumbers). Sales department did a great job, Elina was very patient with me, answer right away on all my questions. Charlie\! The person who pick up the marathon from Elina to serve us, any minute I can call and I will get a help from professionals, they fixed every single peace at this program specially for us. > > **Inconvénients**: About the program - very friendly interface\! We just follow the instruction (company provided to us book with articles about every module available) This year we are sending special Christmas LETTER for every customer Easy to control changes (assign plumbers to projects and than re-assign them because of changes happenned on the day schedule) Make notes every time customer called us, every time next dispatcher will serve this customer she will know what the details were in a previous cases. Any time you need to make "remind call", you make a note and on that time special window will appear to remind you to call the customer to confirm the appointment, for example. Easy to learn the fixtures, no complication (for the first couple weeks we called to technical support - to install the program we even didn't use Network Admin, we did ourself, every workstation were installed just with all recommendation from the book-instruction provided with program > > Ask as much question as possible about every fisture at this progam, get all helpful modules for your company, save your money on your services (speedy database entrance with CALLER\_ID fixture) and quality of services (NO mistakes on phone numbers, machine does entry itself, no dispatch is needed I'm ready to accept more calls now\! And meet more services, it save me money from extra person in a office. Count yourself, talk to Service Department at Schedule System, and ask for DEMO version. If any question, send me e-mail, use this system myself with my dispatchers, very helpful, I don't have to run to them and explain every details anymore - they can see on thier computers screen all my notes and warnings ----- ### "Excellent Scheduling/Billing Software" — 5.0/5 > **Julie** | *3 août 2022* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Scheduling Manager is easy to use, and provides us all the features we need, day to day, in our business, where we need to schedule over 120 maids every day in various widespread parts of Melbourne. > > **Inconvénients**: There's nothing I can think of. When we have something we want that's not in there, we call Thoughtful and generally arrange for them to customize it for us. > > We 've been using Scheduling Manager for over 12 years now. Our business has grown with it, and we have built our procedures in conjunction with the software. It's now an indispensable part of our business management. The folks at Thoughtful are always helpful when we need them. ----- ### "Feature Rich But Needs Work" — 3.0/5 > **Mike** | *6 décembre 2016* | Services aux consommateurs | Taux de recommandation : 6.0/10 > > Feature Rich but needs a much better UI and the ability to easily create custom reports on all the data fields. Also, needs online help for for most visible fields. Finally, unit, system and integration testing needs to be much better. ----- ### "Great Scheduling Software\!" — 5.0/5 > **Erica** | *21 novembre 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Houses all client and employee info Can process credit cards right thru the software mobile app mapping tool customized documents (for a fee) can email all clients at once with the click of a button can send appointment reminders and feedback forms for all clients each day with the click of a button > > **Inconvénients**: yearly support is a little pricey if i need help with something they don't always answer the phone and i have to wait for a call back i can not edit or customize the documents by myself > > I don't know what I would do without my scheduling software. It is crucial to our daily operations. It really keeps everything organized and running smoothly. I love the feedback forms and appointment reminder feature, processing of credit cards, and being able to email clients in one shot. I love that Thoughtful Systems will customize documents for me to say and look how I want them to. There is a fee for that of course, but I believe they are one of the only companies, if not THE only company, that offers that. Thoughtful Systems really makes keeping the schedule organized a breeze. ----- ### "Scheduling Manager Review" — 5.0/5 > **Lena** | *15 décembre 2011* > > **Avantages**: Over the 5 years we ve been using The Scheduling Manager, we ve found more and more features which help us save time, and even help generate new business. It s great for keeping track of the technicians. We can see all the appointments for each tech on the drag and drop calendars. This makes it much easier for us to handle existing appointments and find the right tech for a new appointment while a client is on the phone, asking for service. We found that it s much better to try and give a definite appointment time to our plumbing customers at the time they call. We used to have to call them back, and then there were problems with playing phone tag. Sometimes we lost a job altogether. Also, it s a great plus that we can send a text message straight from the software to the tech who s assigned the job, giving him the job details right on his mobile phone. > > **Inconvénients**: Nothing I can think of right now. In the past, we found certain things we wanted that we didn t find in the software. After discussions with the folks at Thoughtful Systems, we had the software customized so that we got the features we needed. As of now, we re happy\! > > We bought Scheduling Manager 5 years ago for our plumbing business. It has been a big help in the day to day running of our business. We've been very happy with the service we've received from Thoughtful Systems. Sarah was very helpful to us. Initially, she helped us learn the program and get started inputting our data. Over the years, as we ve grown, we ve learned more and more things that the software can do. We had a few things changed for us, so that it would work exactly according to our needs. Like customizing an invoice and some of the email templates. It saves us a lot of time, and is very convenient when you need to send out Christmas cards, etc., or promotional pieces offering special offers or new service offerings. The built-in e-mail features are great\! I highly recommend the software for your plumbing business, or any business you re in that requires keeping tabs on customers, assigning jobs to employees, tracking accounts. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/54188/scheduling-manager?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/54188/scheduling-manager) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées