--- description: StarChapter : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: StarChapter - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion d'association](/directory/30113/association-management/software) > [StarChapter](/software/57588/starchapter) # StarChapter Canonical: https://fr.capterra.ca/software/57588/starchapter Page : 1/28\ Suivant: [Page suivante](https://fr.capterra.ca/software/57588/starchapter?page=2) > Logiciel de gestion d'association pour les bénévoles auprès des conseils d'administration qui souhaitent gagner du temps et de l'argent \! > > Conclusion : 656 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise StarChapter? StarChapter travaille directement avec les dirigeants des sections locales, les associations nationales, les entreprises de gestion d'associations (AMC) et d'autres organisations avec adhérents. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 656 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Star Chapter - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 119,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de contacts - Base de données de membres - Billetterie - Communautés de membres - Communication avec les membres - Enquêtes et feedback - Gestion de la communication - Gestion de site web - Gestion des applications - Gestion des cotisations - Gestion des inscriptions - Gestion des événements - Marketing par courriel - Paiements électroniques - Planification des événements - Portail des membres - Renouvellement d'abonnements - Répertoire de membres - Traitement des paiements - Types de membres ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion d'association](https://fr.capterra.ca/directory/30113/association-management/software) ## Catégories connexes - [Logiciels de gestion d'association](https://fr.capterra.ca/directory/30113/association-management/software) - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) ## Logiciels similaires 1. [MemberLeap](https://fr.capterra.ca/software/47310/memberleap) — 4.8/5 (107 reviews) 2. [MemberClicks](https://fr.capterra.ca/software/133851/memberclicks) — 4.3/5 (469 reviews) 3. [GrowthZone](https://fr.capterra.ca/software/124449/growthzone) — 4.4/5 (291 reviews) 4. [YourMembership](https://fr.capterra.ca/software/76329/yourmembership) — 3.8/5 (174 reviews) 5. [Glue Up](https://fr.capterra.ca/software/134209/glue-up) — 4.5/5 (197 reviews) ## Avis ### "PMI-RSSC 2025 Feedback" — 3.0/5 > **Scott** | *13 mai 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: Quick response on tickets, core functions work well, and the summary site dashboard > > **Inconvénients**: No roadmap of upcoming features, what features or enhancements the team is working on. No Ability to vote on items in the backlog. > > So far they have been the best Association Management Provider i have worked with ----- ### "StarChapter for Non-Profit Organizations" — 5.0/5 > **Jacoby** | *27 novembre 2023* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: StarChapter combines a lot of separate programs we previously used into one easy to access program. It manages email forwarders, displays sponsors logos on our website, and automatically updates based off of when the sponsor has paid through. StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need for our membership chair to constantly have to remember to check our rosters and compare them month to month. > > **Inconvénients**: The administration side of the website turned out to be a little more challenging than we originally expected. Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the less tech savvy members on our board. > > Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program. Setting up the website was easy to do with the SC support team, there were a few add-ons that we didn't anticipate that cost a little bit more, but we still saved hundreds by switching to StarChapter. Our organization is super excited to enhance our online presence with our members and sponsors through StarChapter\! ----- ### "Professional site without requiring a background in website design" — 4.0/5 > **Heather** | *23 juin 2026* | Ressources humaines | Taux de recommandation : 8.0/10 > > **Avantages**: StarChapter is a fantastic platform for our association chapter because it provides many features that are plug and play, so our site looks professional without requiring a background in website design. It allows us to manage our event and membership and it's an excellent value for the money compared to competitors. > > **Inconvénients**: Some of the ready to go templates are not easy to manipulate with regards to formatting. The features that would allow easy changes to font, indents, spacing and tables are difficult to format and often require extra time and steps to achieve the desired result. > > Overall, our association chapter is pleased with StarChapter and would recommend it to other chapters. ----- ### "Don't purchase it\!" — 1.0/5 > **Angry** | *23 juillet 2026* | Eau/gaz/électricité | Taux de recommandation : 0.0/10 > > **Avantages**: The website functions seamlessly with the system. We moved to StarChapter expecting a reliable association management system with responsive customer support, but our experience has consistently fallen short of expectations. The platform has not delivered the functionality, stability, or service we were promised. Only the website works well. > > **Inconvénients**: Everything. The errors and the lack of support or care when we contact you to have things fixed. Our experience has been extremely frustrating. The platform is plagued with bugs, ongoing errors and timeouts, and features that either do not work as advertised or require repeated support requests, incognito windows, and other browsers to get things like photos uploaded. The biggest disappointment has been customer support. Communication is inconsistent, and there is little sense of urgency or accountability. As an association management company serving multiple nonprofit organizations, we rely on our AMS every day. Instead of helping us operate more efficiently, StarChapter has created additional work, member frustration, and lost confidence in the system. I have since transitioned away from this system with other clients and will do the same for this last one soon\! > > Awful. Overall, our experience has been overwhelmingly negative. We invested significant time and resources implementing the platform, only to encounter continuous technical issues and inadequate support. Rather than being a partner in our success, StarChapter has become a source of ongoing operational challenges. We cannot confidently recommend the platform to other associations based on our experience. We hope this feedback is taken seriously and leads to meaningful improvements in both the software and the level of customer service provided. ----- ### "Great Solution for Small Organization" — 5.0/5 > **Beth** | *10 juin 2026* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: This software provided the critical software for our small professional organization at a reasonable price. It allows us to have a website and collects dues as well as capture registrations for our annual conference. We love the credit card payment solution and reporting integrated within the system. > > **Inconvénients**: The one drawback for us is the awkward way memberships are by person instead of by company. There are extra steps to complete to keep all people from the same company listed as paid members. > > They have been great to work with. Support tickets are generally resolved in 24 hours. Help information is available online to solve many questions for ourselves. ----- Page : 1/28\ Suivant: [Page suivante](https://fr.capterra.ca/software/57588/starchapter?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/57588/starchapter) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées