--- description: NAPA TRACS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://fr.capterra.ca/software/61551/napa-tracs Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/61551/napa-tracs?page=2) > Fournit des solutions d'estimation, de gestion de magasin, d'informations techniques et de CRM pour les pièces de rechange depuis 1989. > > Conclusion : 261 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise NAPA TRACS? Pour les membres NAPA AutoCare et les installations professionnelles de réparation automobile ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 261 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: NAPA Auto Parts - **Pays**: Atlanta, É.-U. - **Fondé**: 1928 ## Contexte commercial - **À partir de**: 109,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: États-Unis ## Fonctionnalités - Estimation - Gestion des inspections - Historique des services - Logiciels CRM (gestion de la relation client) - Planification de la maintenance - Planification des rendez-vous - Planification du personnel - Point de vente (PDV) - Rapports et statistiques - Taux de travail ## Intégrations (11 au total) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) ## Logiciels similaires 1. [AutoLeap](https://fr.capterra.ca/software/216500/autoleap) — 4.8/5 (743 reviews) 2. [Shop-Ware](https://fr.capterra.ca/software/153469/shop-ware) — 4.8/5 (163 reviews) 3. [ARI](https://fr.capterra.ca/software/201737/ari) — 4.6/5 (657 reviews) 4. [AutoRepair Cloud](https://fr.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 5. [Shopmonkey](https://fr.capterra.ca/software/169022/shopmonkey) — 4.6/5 (265 reviews) ## Avis ### "Great data tracking, and point of sale program" — 4.0/5 > **Mons** | *29 mars 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I like the options and functionality it offers. I need to go through more training to learn how to use the rest of it, but what I've used so far is great. > > **Inconvénients**: Occasionally changes pricing if I've adjusted it on a work order. So I invoice it out and have to go back and change it to what I had previously quoted. > > Helped me gather and retain much more customer and vehicle information than I previously had. Much easier to search back through past services and repairs. ----- ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *15 août 2024* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Inconvénients**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "Mixed" — 3.0/5 > **Amy** | *26 mai 2022* | Automobile | Taux de recommandation : 6.0/10 > > **Avantages**: Inventory management is very useful and easy to use. We love that Repair Link and ProDemand links are now part of the screen. Being able to undo an invoice is a great add as well. Calling TRACS Support is always a great experience. Some of them even call back to make sure you're getting along ok\! > > **Inconvénients**: Repair orders and invoicing needs a lot of work. If you have more than five items in your repair order, good luck maneuvering around. Switching over to the profitability screen or technician screen gives you a much easier view. However, they have taken away the ability to drag items around in these screens. There are also way too many columns in each of these two screens. Please bring back spell check\! > > We have used TRACS since it was DOS based. We have seen a lot of bad features come and go, as well as the good. It is easy to use for the most part but can be a little daunting for a service writer in a hurry. ----- ### "Awesome Software" — 5.0/5 > **shelley** | *26 mai 2022* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them. > > **Inconvénients**: The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature. > > I really enjoy the ease of use with the program. ----- ### "Happy with Napa Tracs" — 5.0/5 > **Chelene** | *1 juin 2022* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: I like the conveinence the service, and the simplicity of it\! > > **Inconvénients**: Not ideal to what is being used now. Napa Tracs makes more sense > > Wonderful ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/61551/napa-tracs?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/61551/napa-tracs) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées