---
description: OnBase : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: OnBase - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion documentaire](/directory/30063/document-management/software) > [OnBase](/software/62208/onbase)

# OnBase

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> Solution ECM combinant la gestion intégrée des documents, le BPM (Business Process Management) et la gestion des enregistrements.
> 
> Conclusion : 79 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise OnBase?

OnBase propose des solutions spécifiques au secteur pour l'enseignement supérieur, l'assurance, les services financiers, le gouvernement, la santé et les secteurs commerciaux, mais propose des solutions pour les organisations de tous les secteurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 79 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Hyland Software
- **Fondé**: 2000

## Contexte commercial

- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, croate, danois, espagnol, finnois, français, grec, hongrois, hébreu, italien, japonais, norvégien, néerlandais, polonais, portugais, roumain, russe, serbe, suédois, tchèque, thaï, turc, vietnamien
- **Pays disponibles**: Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique et 185 de plus

##  Fonctionnalités

- Automatisation des processus d'affaires
- Autorisations basées sur les rôles
- Bibliothèque de contenu
- Classification des documents
- Comparaison des versions
- Configuration des workflows
- Contrôles/Permissions d'accès
- Conversion de fichier
- Développement d'application Web et mobile
- Formats multiples d'édition
- Gestion de contenu
- Gestion de versions
- Gestion des documents
- Gestion des flux de travail
- Gestion des formulaires
- Gestion des intégrations
- Gestion des modèles
- Gestion du déploiement
- Mise en forme de texte
- Modèles
- Modèles personnalisables
- Modélisation et conception de processus
- Modélisation visuelle
- Notes et commentaires
- Options de publication de contenu
- Outils de collaboration
- Partage des fichiers
- Piste d'audit
- Programmation de synchronisation
- Rappels
- Rapports et statistiques
- Recherche en texte intégral
- Recherche/Filtre
- Retour à la version précédente
- Saisie de documents
- Saisie de signature mobile
- Sans code
- Sauvegarde et récupération
- Signature de plusieurs parties
- Signature électronique
- Stockage de documents
- Stockage sécurisé des données
- Suivi des statuts
- Synchronisation bidirectionnelle
- Synchronisation de données
- Synchronisation à distance
- Sécurité des données
- Third-Party Integrations
- Traitement des lots
- Éditeur graphique de workflow

... et 12 fonctionnalités supplémentaires

## Intégrations (9 au total)

- Deltek WorkBook
- Docusign
- JD Edwards EnterpriseOne
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft SharePoint
- Oracle E-Business Suite
- Oracle PeopleSoft
- Workday Financial Management
- Workday HCM

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion documentaire](https://fr.capterra.ca/directory/30063/document-management/software)

## Catégories connexes

- [Logiciels de gestion documentaire](https://fr.capterra.ca/directory/30063/document-management/software)
- [Systèmes de gestion de contenu](https://fr.capterra.ca/directory/10007/content-management/software)
- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)
- [Logiciels ECM (Enterprise Content Management)](https://fr.capterra.ca/directory/31079/enterprise-content-management/software)
- [Logiciels de système de gestion de contenu mobile](https://fr.capterra.ca/directory/31262/mobile-content-management-system-software/software)

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3. [OneDrive](https://fr.capterra.ca/software/161304/onedrive) — 4.5/5 (12627 reviews)
4. [Microsoft Word](https://fr.capterra.ca/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)
5. [Dropbox Business](https://fr.capterra.ca/software/143068/dropbox-business) — 4.5/5 (21683 reviews)

## Avis

### "OnBase has gone downhill" — 1.0/5

> **Randy** | *25 juillet 2018*
> 
> **Avantages**: all in one document and workflow management software, but the pros end there.&#10;OnBase 13 was great, OnBase 17 not so much
> 
> **Inconvénients**: we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13.

-----

### "Best ECM software on the market with great workflow capability" — 5.0/5

> **Utilisateur vérifié** | *13 décembre 2017* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well.
> 
> **Inconvénients**: Though the scanning features are very good and getting better the forms recognition still isn't as good as most dedicated scanning applications. Also the cost of OnBase tends to be higher than many others but I do find that you get what you pay for.
> 
> Drastically improved workflow processes and document management/retention.

-----

### "Onbase is extremely versatile, but it takes time to learn the software and what it is capable of." — 4.0/5

> **Utilisateur vérifié** | *1 février 2018* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job.
> 
> **Inconvénients**: There is a steep learning curve to Onbase. The software licensing is not always cheap or ideal, and sometimes you can hit a brick wall due to unforeseen issues. Someone with a deep understanding of the software is an invaluable asset to any implementation.
> 
> I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year.

-----

### "OnBase" — 5.0/5

> **Utilisateur vérifié** | *17 septembre 2018* | Design | Taux de recommandation : 9.0/10
> 
> **Avantages**: I enjoy OnBase for its straightforward easy to use setup. I am able to import my customer's purchase orders and bill of materials in OnBase in seconds. This then gives me the ability to pull them up at any given time by the purchase order or sales order. When talking to my clients, I am able to refer back to their documents quickly by using OnBase.
> 
> **Inconvénients**: My biggest issue with OnBase is when importing PDF files, you are not able to drag and drop more than one file at a time. Sometime I am needing to import several related documents at the same time but have to take the time to import each file one by one. Having the option to import an entire folder or more that file at a time would be a huge time saver.

-----

### "Our organization utilizes OnBase for our invoicing, approvals, and T/E, which serves us very well." — 5.0/5

> **Utilisateur vérifié** | *19 juillet 2018* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: OnBase is a great software to utilize when wanting a virtual database that can easily be accessed and used by users of all experience levels. The software does an excellent job in communicating with other programs, which allows our organization to have the peace of mind our financial system is correct.
> 
> **Inconvénients**: The only con I have at this time is a few options, such as the print option, are not as easily accessible as previous options. It would be great to have the CNTRL-P option to print again.
> 
> OnBase allows our organization to swiftly process invoices, approvals, T/E reimbursements, and house all backup data for transactions. The software is very user friendly and would be an asset to any organization looking to upgrade their Accounts Payable department.

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## Liens

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