--- description: IR Collaborate : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IR Collaborate - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de réseau](/directory/30019/network-monitoring/software) > [IR Collaborate](/software/6461/ir-collaborate) # IR Collaborate Canonical: https://fr.capterra.ca/software/6461/ir-collaborate Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/6461/ir-collaborate?page=2) > Que ce soit dans le cloud, sur site ou dans une combinaison des deux, avec Collaborate, vous pouvez surveiller, dépanner, alerter, diagnostiquer, tester et analyser. > > Conclusion : 14 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise IR Collaborate? Solutions pour les grandes entreprises avec des systèmes de collaboration et de communication complexes et des environnements de transaction de paiement. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 14 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: IR - **Pays**: North Sydney, Australie - **Entreprise fondée en**: 1988 ## Contexte commercial - **Public cible**: 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Canada, Danemark, France, Indonésie, Irlande, Israël, Japon, Luxembourg, Mexique, Nouvelle-Zélande, Pays-Bas, Philippines, Qatar, R.A.S. chinoise de Hong Kong et 6 de plus ## Fonctionnalités - Alertes/Notifications - Alerts/Escalation - Analyse de réseau - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences vidéo - Contrôles/Permissions d'accès - Gestion de la configuration - Gestion de la conformité - Gestion des capacités - Gestion des incidents - Gestion des performances - Gestion des réunions - Journaux des événements - Mesure des performances - Monitoring - Monitoring réseau - Outils de collaboration - Outils de diagnostic - Protocole de gestion de réseau simple (SNMP) - Rapports de disponibilité - Rapports et statistiques - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Routage des appels - Suivi de la bande passante - Suivi des serveurs - Surveillance et gestion à distance - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ## Intégrations (2 au total) - Cisco Unified Contact Center Express - Microsoft Teams ## Ressources d'aide - Service client/courriel - FAQ/forums - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'analyse de réseau](https://fr.capterra.ca/directory/30019/network-monitoring/software) ## Catégories connexes - [Logiciels d'analyse de réseau](https://fr.capterra.ca/directory/30019/network-monitoring/software) - [Logiciels de la performance des applications](https://fr.capterra.ca/directory/30208/application-performance-management-software/software) - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Logiciels de virtualisation](https://fr.capterra.ca/directory/30618/virtualization/software) - [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software) ## Logiciels similaires 1. [Site24x7](https://fr.capterra.ca/software/168192/site24x7) — 4.7/5 (349 reviews) 2. [ManageEngine OpManager Plus](https://fr.capterra.ca/software/1048394/manageengine-opmanager-plus) — 4.6/5 (36 reviews) 3. [New Relic](https://fr.capterra.ca/software/118128/new-relic) — 4.5/5 (195 reviews) 4. [Pulseway](https://fr.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Pandora FMS](https://fr.capterra.ca/software/151020/pandora-fms) — 4.5/5 (125 reviews) ## Avis ### "More than a monitoring" — 5.0/5 > **Utilisateur vérifié** | *8 avril 2021* | Armée | Taux de recommandation : 10.0/10 > > **Avantages**: It is more than a monitoring system, it is also a system you can configure the force systems to act accordingly/ regarding the alarms or situation. > > **Inconvénients**: Regarding my experience with Alarming solution for events, only missing part is to combine multiple alarms into 1 only alarms. As we all know, system has its own dependencies like network connections. When WAN connection is down, system created multiple events for multiple thresholds which are configured on systems behind that WAN connection. That would be great to have only 1 main alarm to tell customer that there is an alarm which affects all devices/systems behind that connection. I believe this function will be available in next upcoming software releases. > > We are maintaining comparatively really big environment with many users, being aware of even little outages or events helps us to inform customer and users accordingly to provide better support and also prevent the possible incidents/problems in future. ----- ### "IR Collaborate Has Been Reliable and Fast" — 5.0/5 > **Ahmed** | *9 septembre 2024* | Import/Export | Taux de recommandation : 10.0/10 > > **Avantages**: The performance of IR Collaborate is excellent. IR Collaborate has been an affordable and simple to manage solution. It enhances collaboration. > > **Inconvénients**: I like how effective IR Collaborate has been. IR Collaborate is flawless. > > IR Collaborate is powerful to use. The experience is incredible. ----- ### "Prognosis IR" — 4.0/5 > **Utilisateur vérifié** | *8 avril 2021* | Informatique et sécurité réseau | Taux de recommandation : 6.0/10 > > **Avantages**: it has got default out of box monitoring, that is one good thing.. but things are getting changing pretty rapidly. we can't stick with the same display over time as our technology changes. If we require to make modification, that is obviously going to cost us a lot from IR. > > **Inconvénients**: Cons, it is too pricey. This requires either professional services from IR or Product knowledge in order to program any simple monitoring. ----- ### "IR Collaborate VoIP Monitoring" — 5.0/5 > **David** | *2 avril 2021* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: IR's Collaborate allows us to have "single pane of glass" to view our very large, multi-vendor telephony environment. This allows us to have a single dashboard to "manage our environment to". Through having the data staged and ready for use, IR's Collaborate enables us to quickly develop custom dashboards "focusing in" on specific areas of the environment for more focused monitoring or reporting. > > **Inconvénients**: Some advanced dashboard features require advanced training as they are not as intuitive as the core functionality. However, one would expect this of most any application that allows you to customize the data views as much as Collaborate does. > > While IR Collaborate is monitoring and reporting on our telephony environment - we are able to focus on building and running the telephony environments. The flexibility of the solution allows us to continue to expand our monitoring capabilities as we evolve our capabilities. IR Collaborate is also an invaluable training tool. Through deep insights into the telephony protocols and call quality data, our engineers are able to better understand how the telephony environment is used by our transport and contact center systems. ----- ### "IR Collaberate" — 4.0/5 > **Nathan** | *16 avril 2021* | Assurance | Taux de recommandation : 9.0/10 > > **Avantages**: I like the ability to have a view of all of my UC systems in a single pane of glass instead of having to monitor each separately. > > **Inconvénients**: Configuration and customization is fairly complicated to get things dialed in for our environment. There are several bugs and gotchas we have encountered and there are some limitations that are disappointing. > > We have had mixed results with allot of struggles in the product, but bottom line it has saved us on several occasions when the UC environment has been called into question for call quality issues. It has been an essential part of our ability to quickly represent the facts in troubleshooting situations. We have also found it to be very beneficial in highlighting faults when they occur so we can get on top of things before they become a larger issue. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/6461/ir-collaborate?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/6461/ir-collaborate) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Données structurées