--- description: Rosy : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rosy - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Rosy](/software/68391/rosy-salon-and-spa) # Rosy Canonical: https://fr.capterra.ca/software/68391/rosy-salon-and-spa Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/68391/rosy-salon-and-spa?page=2) > Une application en ligne puissante et facile à utiliser conçue spécifiquement pour gérer votre salon. Planification en ligne, e-mails, SMS et plus. > > Conclusion : 144 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Rosy? Conçu spécifiquement pour les salons et les spas, Rosy sert plus de 20 000 professionnels, des locataires de stands indépendants aux salons de plus de 100 places. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 144 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Rosy Salon Software - **Pays**: Lombard, É.-U. - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 29,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Barcode/Ticket Scanning - Base de données de clients - Carte de fidélité - Comptes clients - Confirmations/Reminders - Emplacements multiples - Gestion de la paie - Gestion des clients - Gestion des employés - Gestion des remises - Gestion des rendez-vous - Gestion des stocks - Marketing par courriel - Paiements en ligne - Planification automatisée - Planification des rendez-vous - Point de vente (PDV) - Pour salons de beauté et les spas - Rendez-vous récurrents - Réservation en ligne - Signature électronique ## Intégrations (1 au total) - Meta for Business ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Logiciels de coiffure](https://fr.capterra.ca/directory/31458/barbershop/software) ## Logiciels similaires 1. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (300 reviews) 2. [ZENOTI](https://fr.capterra.ca/software/131057/zenoti) — 4.4/5 (1250 reviews) 3. [DaySmart Salon](https://fr.capterra.ca/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 4. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3479 reviews) 5. [Meevo](https://fr.capterra.ca/software/172058/meevo-2) — 4.4/5 (276 reviews) ## Avis ### "Rosy is my Assistant" — 5.0/5 > **Kevin** | *30 novembre 2021* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier. > > **Inconvénients**: I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time. > > I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009. ----- ### "Top notch customer service and product" — 5.0/5 > **Heidie** | *11 décembre 2020* | Services à la personne et aux familles | Taux de recommandation : 9.0/10 > > **Avantages**: Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange. > > **Inconvénients**: I can’t customize the taxes. I had to come up with a different way for it to work for me. ----- ### "Customer Service" — 3.0/5 > **Andrea** | *3 septembre 2024* | Cosmétiques | Taux de recommandation : 3.0/10 > > **Avantages**: I like the program and it's functions, completely customizable. > > **Inconvénients**: Once you are a client and you rely on them for keeping your records, customer service is extremely hard to get ahold of, even within their business hours. You are encouraged to leave messages and responses take 24 hours. When you have a business to run and rely on their ability to maintain your schedule, you shouldn't have to wait 24 hours for them to respond just to find out what is happening. Days without having access to bookings means missed income. ----- ### "Love Salon Runner" — 5.0/5 > **Kathy** | *1 décembre 2021* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: The system is as complex or basic as you choose. I find new employees can learn the system quickly, learning the basics and feeling comfortable with the system. I have done numerous trainings with ROSY staff on the system and our new employees. The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system. > > **Inconvénients**: Not all software systems are going to give you 100% of what you what. The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development. As a franchisor I would love to be able to pull monthly and quarterly reports and have them all on one sheet for analysis. > > The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family. They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer. They know the system and are not afraid to seek what they don't and are fantastic at followup. ----- ### "Switching from Shortcuts to Rosy was the BEST DECISION EVER\!" — 5.0/5 > **Joe** | *5 décembre 2016* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Everything\! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow. > > **Inconvénients**: The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you. > > I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing\! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic\! Thanks, Rosy\!\!\! ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/68391/rosy-salon-and-spa?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/68391/rosy-salon-and-spa) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées