--- description: M1 ERP : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: M1 ERP - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes ERP](/directory/9/enterprise-resource-planning/software) > [M1 ERP](/software/6988/m1) # M1 ERP Canonical: https://fr.capterra.ca/software/6988/m1 Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/6988/m1?page=2) > Logiciel ERP pour les ateliers, les entreprises de fabrication sur mesure et en mode mixte ainsi que les entreprises de fabrication sur commande. > > Conclusion : 103 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise M1 ERP? Les ateliers, fabricants, entreprises de fabrication sur commande et de production discrète. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 103 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ECI Software Solutions - **Pays**: Grand Prairie, É.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 5 000,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais, norvégien, néerlandais, suédois - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, États-Unis ## Fonctionnalités - Accès mobile - Analyse financière - BOM Creation - Calculs des prix et des coûts - Comptabilité - Comptabilité clients - Comptabilité fournisseurs - Compte de résultat - Comptes rendus financiers - Consolidation/regroupement - Contrôle de qualité - Création de tableaux de bord - Estimation - Estimation des coûts - Facturation des projets - Gestion de la conformité - Gestion de la maintenance - Gestion des audits - Gestion des commandes - Gestion des contacts - Gestion des leads - Gestion des stocks - Gestion des éléments - Gestion des équipements - Grand livre général - Importation et exportation de données - Material Requirements Planning (MRP) - Nomenclatures - Opérations d'entreprise intégrées - Outils d'analyse de données - Paiements électroniques - Piste d'audit - Planification - Planification automatisée - Planification de la maintenance - Planification de la production - Planification des capacités - Prévision de la demande - Rapports de suivi - Real-Time Data - Real-Time Updates - Revenu et bilan comptable - Suivi des activités - Suivi des commandes - Suivi des frais - Suivi des interactions - Suivi des projets - Suivi du temps - Tableau de bord d'activités - Étiquettes d'expédition ... et 60 fonctionnalités supplémentaires ## Intégrations (6 au total) - Avalara - Cognytics - KnowledgeSync - Net1 - Paperless Parts - UniPoint Quality Management Software ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes ERP](https://fr.capterra.ca/directory/9/enterprise-resource-planning/software) ## Catégories connexes - [Systèmes ERP](https://fr.capterra.ca/directory/9/enterprise-resource-planning/software) - [Logiciels MRP (Material Resource Planning)](https://fr.capterra.ca/directory/30034/mrp/software) - [Logiciels APS (système avancé de planification et d'ordonnancement)](https://fr.capterra.ca/directory/30030/production-scheduling/software) - [Logiciels de planification des capacités](https://fr.capterra.ca/directory/32470/capacity-planning/software) - [Logiciels de création de devis](https://fr.capterra.ca/directory/30201/quoting/software) ## Logiciels similaires 1. [NetSuite](https://fr.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Xero](https://fr.capterra.ca/software/169561/xero) — 4.4/5 (3273 reviews) 3. [Odoo](https://fr.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews) 4. [QuickBooks Online](https://fr.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8395 reviews) 5. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) ## Avis ### "M1 Manufacturing Software Review" — 5.0/5 > **Daniel** | *17 août 2022* | Machines | Taux de recommandation : 7.0/10 > > **Avantages**: I like the customization available since it's built on SQL Server and uses Microsoft forms. It's easy to get at the data and add custom features. The fact that is uses Crystal Reports as the reporting engine is nice - so there's not a big learning curve there. > > **Inconvénients**: I think it could respond a little quicker to inquiries (the screens sometimes feel slow) and the errors are sometimes cryptic - unless you are familiar with the database tables and their layout. > > It's been pretty good. It was a huge step forward from our previous software for a fraction of the price. ----- ### "Metalfab Manufacturing, Inc. Review" — 4.0/5 > **KYLE** | *18 mai 2020* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to bring everything together in one place, where all management and supervisors can access it has been great. I like to ability to use shop floor terminals for data entry and the ability to generate reports from that data. > > **Inconvénients**: A regular challenge I face is trying to figure out the right location or combination of steps it takes to change certain items within the system. There are not explanations of pathways. For example, the other day I wanted to pick specific lots of material for a job we were running. I thought I would be given the option right at job material processing. Nope. I can see the different lots, but the numbers are locked, I couldn't change them. After many failed attempts. I finally called support. Long story short. I have to process, go into details, unprocess the line, go into the sub-details and type in the amount for each lot. That's an example of a common frustration I find in the system. There are lots of locked numbers. I understand some are necessary, but others just don't seem to make sense. The process to then alter them does not always follow a discernible pattern. You can often find the same information in multiple spots, but finding the place it drives from is a shot in the dark. > > Overall its been really good, it takes a lot of figuring out, but it really does put all our information together and keep things organized in a way to produce usable data and reports. ----- ### "Do not buy this software in Australia - Dishonest business practices and terrible support" — 1.0/5 > **Ken** | *13 décembre 2018* | Matériaux de construction | Taux de recommandation : 0.0/10 > > **Avantages**: Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later. Based on their pitch, we engaged them to provide version 8 of the core system seven companies, and a couple of optional modules for a couple of those companies, and a few custom modifications, we were assured this would be straight forward and ready to use in 8-12 weeks. It has been over 2 years and they been unable to even get one of those companies up and running as per the our agreement with them. > > **Inconvénients**: The worst part about this experience? Everything that happened after they had our money... In all of my professional life I have never before experienced such intentionally dishonest behavior in a professional setting. Deciding to use ECi M1 has been the worst business decision that we have ever made. If you are in Australia, or if you intend to rely on the Australian support team, I cannot urge you strongly enough to stay away from ECi M1. They have repeatedly proved themselves incompetent and dishonest. > > They installed the core system for one company to test, then couldn't get their optional modules to work, but still performed the agreed work to customize our installation (and charged us)... then finally gave up trying to get THEIR optional module to work in version 8, and told us that we had to upgrade to version 9 to get those modules to work. Then after we upgraded to version 9, they said that version 9 now no longer supported that optional module, or the custom work they had already been paid for. We have been promised repeatedly by their support team and management that they would fix the issues and get this up and working as soon as possible. Please don't fall for these lies like we did. Instead of trying to fix anything, their support department literally just 'solved' all of the 30+ support tickets in their system on with the same day with the message 'SOLVED: This function or a component that it relies on is no longer supported' with no option for further discussion... no refund for the optional modules or custom work we had done... and then they have the hide to say that they need to get us to sign off and accept the fact that they can't make that company work before they even install the core systems for any of the 6 other companies. ----- ### "Pretty good software. Lots of little things that are good, and some are not so good." — 4.0/5 > **Nancy** | *17 août 2022* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: The drill-down from reports feature is great. The where used is extremely helpful to find specific info. The software is customizable (though not easily) and fully searchable. Being able to email customers their Invoices and Vendors their POs via email is a plus. > > **Inconvénients**: Too many things to know how one transaction affects another. Many reports are not set up the way we would like them. We were told when we bought the software that you did not need to know coding to be able to customize parts of the software or reports. Customizing is difficult to the average user, and for anything to be customized by M1, it always costs extra. Security settings are trial and error/very gray. Not black and white. For our business to utilize other aspects of the software we purchased, we would need to hire people just to run the software. ----- ### "M1 - A very visual ERP" — 4.0/5 > **Timothy** | *3 avril 2018* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10 > > **Avantages**: M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust. > > **Inconvénients**: At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/6988/m1?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/6988/m1) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées