--- description: Sigmund Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sigmund Software - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour psy](/directory/30217/mental-health/software) > [Sigmund Software](/software/69928/sigmund) # Sigmund Software Canonical: https://fr.capterra.ca/software/69928/sigmund Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/69928/sigmund?page=2) > Logiciel de gestion du traitement de la toxicomanie et de la santé comportementale avec moteur de workflow, médicaments, évaluations, tableaux de bord et autres. > > Conclusion : 36 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 36 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Sigmund Software - **Pays**: Danbury, É.-U. - **Entreprise fondée en**: 1988 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide au codage - Aide à la décision - Avis de versement - Cabinet de plusieurs praticiens - Clôture de réclamations - Communications avec les patients - Confirmations/Reminders - Conforme HIPAA - Dossier médical informatisé et partagé - Facturation - Facturation médicale - Gestion de cabinet - Gestion des calendriers - Gestion des clients - Gestion des documents - Gestion des dossiers patients - Gestion des formulaires - Gestion des rendez-vous - Gestion des réclamations - Goal Setting/Tracking - Graphiques - Historique des factures - Interopérabilité clinique - Messagerie sécurisée - Modèles personnalisables - Notes sur l'évolution - Planification - Planification de traitement - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Prescription électronique - Rapports et statistiques - Saisie de codes et de frais - Suivi de la conformité - Suivi du temps - Therapy Notes - Third-Party Integrations - Traitement des paiements - Télémédecine - Vérification de l'admissibilité à l'assurance - Évaluations initiales ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software) ## Catégories connexes - [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software) - [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels de facturation pour le secteur médical](https://fr.capterra.ca/directory/30026/medical-billing/software) - [Logiciels de dossiers médicaux partagés - santé mentale](https://fr.capterra.ca/directory/32510/mental-health-ehr-software/software) ## Logiciels similaires 1. [AestheticsPro](https://fr.capterra.ca/software/93446/aestheticspro) — 4.5/5 (678 reviews) 2. [Fusion](https://fr.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 3. [Alleva](https://fr.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) 4. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (536 reviews) 5. [Tebra](https://fr.capterra.ca/software/129169/tebra) — 3.9/5 (1385 reviews) ## Avis ### "An EMR That Delivers Real Clinical Impact" — 5.0/5 > **Andrew** | *2 février 2026* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: One of the strongest aspects of Sigmund Aura is their exceptional and highly responsive customer service. They consistently listen to the needs of their customers and demonstrate a genuine commitment to our success as an organization. Their AI capabilities are particularly impressive. Aura’s ambient listening, customizable templates, and flexible AI models allow documentation to be tailored to the specific needs to meet expectations of clinical, medical, quality and compliance. Feedback from the AI initiative across our entire patient care community has been overwhelmingly positive. These tools have meaningfully improved documentation quality, supported more accurate reimbursement, and significantly reduced the burden of typing into the medical record. Most importantly, Aura enables clinicians to spend less time on screens and more time with patients. There is tremendous opportunity within Aura to continue leveraging AI and machine learning, such as intelligently pulling data across the record, reducing clicks, and automating routine documentation tasks. In my 20+ years in healthcare, Aura’s AI capabilities represent the most impactful EMR innovation I have experienced. There has never been a time when an EMR solution had this level of potential to positively transform clinical care so quickly, and Sigmund has executed on this vision more effectively than most EMR AI solutions in the market. > > **Inconvénients**: It is difficult to identify substantial drawbacks. While there have been areas where functionality was initially more limited, Sigmund’s product roadmap is a strong reflection of how closely they listen to customer feedback and respond with meaningful enhancements. For example, insurance verification of benefits and insurance tracking capabilities were once fairly basic, but Sigmund has since released much more robust functionality in this area. Their responsiveness to customer needs and continuous product evolution significantly mitigates potential concerns. > > Our overall experience has been excellent. Sigmund is more than a vendor, they are a true partner. Recently, a revenue cycle consultant working with our organization commented, “I have never worked with such a supportive and responsive EMR vendor.” That sentiment accurately reflects our experience. Technology evolves rapidly, and new capabilities are constantly emerging. What organizations ultimately need from a technology partner is responsiveness, forward-thinking development, and a commitment to staying current. Sigmund consistently delivers on all three. It has been a strong and collaborative partnership, and we are excited about the continued innovation ahead. ----- ### "Sigmund software" — 4.0/5 > **Judy** | *29 mars 2023* | Psychologie | Taux de recommandation : 5.0/10 > > **Avantages**: We are just setting it up to transition into Aura and we have had Sigmund for years, it is easy to use and the notes are all separated out in certian areas for each department. > > **Inconvénients**: I do not like the statements, they are very hard for patients to read and very confusing. > > I like Sigmund it is an easy program to learn, I am told we will enjoy Aura once we learn the system better. ----- ### "Horrific and crippling experience" — 1.0/5 > **Kasi** | *23 août 2022* | Psychologie | Taux de recommandation : 0.0/10 > > **Avantages**: It’s all smoke and mirrors Nothing they suggest is a benefit is actually real. > > **Inconvénients**: Expensive Undelivered promises Poor implementation Lack of support Codes changing Not intuitive > > My company switched to Sigmund in July 2021. Our revenue, which had seen steady growth every month since 2016 , immediately plummeted in HALF. The program was never set up to bill correctly. They limit the number of people who can request support tickets and they make you pay for support and training. After begging the \[SENSITIVE CONTENT\] for help for months to fix the billing situation, he suggested I switch to their billing company. I did- and the losses got worse. I am happy to share details of my story with anyone who is considering using Sigmund. Please feel free to email or call me. Even this week, all of our billing codes for the entire year changed overnight from 90837 individual therapy to residential therapy, triggering hundreds of denials and causing countless hours of work to change them back. The entire year (Jan to August). Aura is not intuitive to use. It is constantly going down, there are a million bugs in the software that inhibit the user experience. Everything about it is smoke and mirrors and it’s not worth the price. ----- ### "Meeting needs" — 4.0/5 > **Hope** | *5 septembre 2023* | Psychologie | Taux de recommandation : 7.0/10 > > **Avantages**: The elements we appreciate the most about Aura Elevate, the Sigmund software product that we use, is the Golden Thread elements within the EHR. This is the reason we decided to use this product as opposed to other products. Other elements that we appreciate is the embedded forms that enable us to sign documents anywhere without having to use paper and the ability to share necessary updates with referents and contacts quickly and securely through the contact portal. > > **Inconvénients**: One of the most frustrating things is unfortunately a by-product of one of the features that we also appreciate. Because forms are embedded for signature, and the assessments are connected to the golden thread functionality, Sigmund staff have to add every item to the system, which takes time and does not allow us to add updated forms or assessments to the system very quickly. ----- ### "Would Recommend" — 4.0/5 > **Megan** | *27 mars 2023* | Psychologie | Taux de recommandation : 9.0/10 > > **Avantages**: Customer support is quick to help out. We moved from Sigmund native because we were mostly happy with that. We do not regret sticking with Sigmund for Aura. > > **Inconvénients**: We would like service names in the claims screen. We would like it if the schedule didn't reset when editing appointments. For example, marking an appt not to bill and then having to go all the way back to the patient's account and back to their appointments just to work on another and then do it all over again for the next. We emailed a wish list a while ago. It would be nice to be able to split payments between two claims when posting as opposed to having to credit the payment, make a list of credited payments, and then go into each indiv. client's account to apply the payments. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/69928/sigmund?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/69928/sigmund) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées