---
description: Results : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Results - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Results](/software/70969/results-crm-business-suite)

# Results

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> Un CRM primé qui s'intègre à QuickBooks, Outlook, Constant Contact, etc.  Version d'essai gratuite disponible.
> 
> Conclusion : 17 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Results?

Les résultats aident les organisations de toutes tailles à rationaliser leurs opérations, à stimuler leur efficacité et à améliorer leurs performances.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 17 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Results Software
- **Fondé**: 2002

## Contexte commercial

- **À partir de**: 29,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Albanie, Allemagne, Andorre, Arabie saoudite, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bosnie-Herzégovine, Brunéi, Bulgarie, Bélarus, Cambodge, Canada, Chine et 105 de plus

##  Fonctionnalités

- Accès mobile
- Automatisation des processus et flux de travail
- Automatisation du marketing
- Base de données de clients
- Base de données de contacts
- Champs personnalisables
- Contrôles/Permissions d'accès
- Devis
- Définition des priorités
- Facturation
- Gestion de projets
- Gestion des calendriers
- Gestion des connaissances
- Gestion des contacts
- Gestion des courriels
- Gestion des flux de travail
- Gestion des fournisseurs
- Gestion des leads
- Gestion des opportunités
- Gestion des pipelines
- Gestion des stocks
- Gestion des tâches
- Gestion des utilisateurs
- Gestion du pipeline de ventes
- Importation et exportation de données
- Mesure des performances
- Modèles personnalisables
- Notes et commentaires
- Planification
- Planification des rendez-vous
- Qualification de leads
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Recherche/Filtre
- Segmentation
- Signature électronique
- Stockage de documents
- Stratégie de marque personnalisable
- Suivi des interactions
- Suivi du temps et des dépenses
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (7 au total)

- Avalara
- Calendly
- Gmail
- Microsoft Outlook
- QuickBooks Online
- WhatsApp
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances

## Category

- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software)
- [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software)
- [Logiciels de bases de connaissances](https://fr.capterra.ca/directory/32454/knowledge-base/software)
- [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software)

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2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Avis

### "Quality/IT manager" — 5.0/5

> **Paul** | *30 août 2018* | Automobile | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy installation and works well with SQL instance.
> 
> **Inconvénients**: Need to work on 64 bit Office integration.
> 
> So far so good.  Importing contacts was straight forward.  working on Calendar next

-----

### "Robust CRM and amazing customer support\!" — 4.0/5

> **Brad** | *14 mars 2018* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook.  After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface\! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly.  I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs.  I would highly recommend this product if you are on the fence\!
> 
> **Inconvénients**: I have had zero complaints from our first discovery meeting to finishing up the implementation.  Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.
> 
> If you are looking for a robust CRM then I would suggest looking into ResultsCRM.  They offer webinar training and demos which helped us alot through out our vetting process.

-----

### "Evaluated this product as a potential CRM replacement solution." — 3.0/5

> **Pricilla** | *2 novembre 2017* | Construction | Taux de recommandation : 5.0/10
> 
> **Avantages**: Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus.
> 
> **Inconvénients**: The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable.
> 
> I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality.

-----

### "Results gives our sales team all the tools they need at their finger tips." — 5.0/5

> **Denise** | *28 juin 2017* | Vente en gros | Taux de recommandation : 10.0/10
> 
> **Avantages**: Results is very user friendly.  We are able to train new users quickly and easily.  We have especially loved the ability to take care of online training modules provided by results\!&#10;       My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive.
> 
> **Inconvénients**: There is a slight bit of a learning curve if you are familiar with crystal reports.  The data is all there but it does take some getting used to in order to be able to pull the reports.
> 
> Ease of use for the team, and increased sales for the company.  We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us.

-----

### "Results CRM Delivers Big Results for The Yard Ramp Guy" — 5.0/5

> **Jeff** | *26 juin 2015* | Taux de recommandation : 10.0/10
> 
> **Avantages**: I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.
> 
> **Inconvénients**: I have nothing bad to say about using the product nor working with all of this vendor's personnel.

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