--- description: Wrike : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wrike - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de projets](/directory/30002/project-management/software) > [Wrike](/software/76113/wrike) # Wrike Canonical: https://fr.capterra.ca/software/76113/wrike Page : 1/122\ Suivant: [Page suivante](https://fr.capterra.ca/software/76113/wrike?page=2) > Wrike est un logiciel de gestion de projets pour entreprise incluant des modèles, une gestion du temps, des diagrammes de Gantt, des tableaux Kanban, un reporting, etc. > > Conclusion : 3023 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Wrike? Pour les entreprises de taille moyenne et celles qui fonctionnent en équipe et travaillent pour différents clients. Wrike s'adapte à vos besoins : flux de travail, champs et rapports personnalisés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 3023 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Wrike - **Pays**: San Jose, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Prix**: Gratuit : Une simple liste de tâches partagées pour les petites équipes Gratuit pour 5 utilisateur Professionnel : Planification de projets et collaboration complètes - À partir de $ 9.80 / utilisateur / mois Business: Gestion renforcée du travail avec personnalisation et rapports de la direction À partir de $ 24,80 / utilisateur / mois Entreprise : Gestion complète du travail avec contrôles de sécurité et administratifs avancés - Offre personnalisée - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, danois, espagnol, français, indonésien, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, ukrainien - **Pays disponibles**: Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique et 202 de plus ## Fonctionnalités - Analyse des dépenses - Analyse financière - Asset Lifecycle Management - Automatisation du marketing - Base de données de contacts - Calendrier de marketing - Campagnes multicanales - Campagnes multiples - Clavardage et messagerie - Collecte des journaux - Compte rendu et suivi de projet - Comptes rendus financiers - Configuration des workflows - Création et conception de formulaires - Examen de documents - Gestion de la communication - Gestion de la disponibilité - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des capacités - Gestion des clients - Gestion des documents - Gestion des objectifs - Gestion des portefeuilles - Gestion des ressources numériques - Gestion des évaluations de la performance - Gestion du cycle de vie - Modélisation et conception de processus - Options de publication de contenu - Opérations d'entreprise intégrées - Planification - Planification d'activités - Planification de projet - Planification des campagnes - Planification des capacités - Planification des ressources - ROI Tracking - Rapports et analyses - Rapports informatiques - Recherche en texte intégral - Roadmap stratégique de produits - Règles relatives à la marque - Saisie de documents - Sprint planning - Suivi des compétences - Suivi des frais - Suivi des interactions - Suivi des projets - Workflow Automation ... et 208 fonctionnalités supplémentaires ## Intégrations (139 au total) - AWS Lambda - Adobe Campaign - Adobe Creative Cloud - Airbrake - Airtable - Amazon Cognito - Amazon Lex - Amazon S3 - Anaplan - Apache Kafka - Asana - Ascent ERP - BambooHR - Basecamp - BigCommerce ... et 124 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software) ## Catégories connexes - [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software) - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software) - [Logiciels de gestion de tâches](https://fr.capterra.ca/directory/10030/task-management/software) - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) ## Logiciels similaires 1. 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[Trello](https://fr.capterra.ca/software/1010321/trello) — 4.5/5 (23556 reviews) ## Avis ### "Un outil complet pour la gestion d’équipe." — 5.0/5 > **Sophie** | *2 mars 2025* | Production alimentaire | Taux de recommandation : 8.0/10 > > **Avantages**: C'est le fait de proposer plusieurs modes d’affichage comme les tableaux Kanban, les diagrammes de Gantt et les listes, permettant une gestion visuelle et adaptable selon nos besoins. > > **Inconvénients**: La version gratuite est limitée (pas de Gantt, moins de fonctionnalités avancées) de plus l'interface est parfois complexe pour les nouveaux utilisateurs. ----- ### "Reliable, flexible, powerful work delivery management platform with reasonable pricing" — 5.0/5 > **Utilisateur vérifié** | *26 mai 2026* | Institutions religieuses | Taux de recommandation : 8.0/10 > > **Avantages**: Wrike is a flexible platform for planning, tracking, and collaborating on all kinds of work. I like the high level of configurability along with an expanding range of pre-built templates and the ability to roll your own. That along with account-level and collaborator- or contributor-only pricing lets an organization right-size its investment in this key technology. > > **Inconvénients**: There was a time when the majority of the latest enhancements were only available at the highest (Pinnacle) account, and some advanced features still require add-ons like Klaxoon whiteboards. Most recent changes have benefitted the full range of paid accounts. Free accounts are very limited. > > While there's significant value to task management that's easy to learn and leverage from day one, even greater benefits come from exploring and implementing more advanced features to streamline, automate, or AI-enhance processes and projects. Along that learning process, Wrike's accurate, up-to-date documentation mean I can confidently send colleagues to Wrike's Help Center search, chatbot, and human support and I've never been disappointed by the support experience. Wrike's constant community engagement includes listening to ideas for improvement. Significant downtime has been extremely rare, as have been bugs or other issues with the website and apps for desktop and mobile. As expected, a browser tab refresh typically resolves any occasional transitory inconsistencies. ----- ### "A Powerful, User-Friendly Tool with Outstanding Support" — 4.0/5 > **Ayesha** | *6 mai 2026* | Produits pharmaceutiques | Taux de recommandation : 10.0/10 > > **Avantages**: Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. > > **Inconvénients**: Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. > > Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. ----- ### "Issues with Wrike - areas for improvement" — 2.0/5 > **Daniel** | *24 avril 2026* | Services juridiques | Taux de recommandation : 1.0/10 > > **Avantages**: Customization - however it takes a lot of effort and time to customize every aspect creating countless rules. Further, if there's a change in process, or change in person that built it, a great amount of time is required to learn what is involved > > **Inconvénients**: Dashboard, interface, calendar. The dashboards were not showing for example what a manager needs to know for their team such as how many projects they currently have or are being worked on. Interface - very slow, cumbersome. Earlier versions were much better that had a launchpad like a homepage to see everything that was happening. Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects. > > I don't think Wrike understands customers. I think there's a lack of misunderstanding with how teams within a department use Wrike. The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework. Its almost as if you require someone full time to keep developing the product. ----- ### "Decent work management tool." — 4.0/5 > **Andrei** | *1 juin 2026* | Services juridiques | Taux de recommandation : 7.0/10 > > **Avantages**: 1. Easy to use Intuitive interface - it takes one quick training for new users to get the idea and start using it. 2. Customization capabilities - variety of different setups for work management. Dashboards help to track projects and tasks status and stay up to date. 3. Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. > > **Inconvénients**: Customer support is not always responsive. There were cases when my request bounced between different support agents for a long time. Sometimes it takes a while to load a project with big number of tasks and sub tasks. Automation has limitations that can be bypassed by using AI agents, but AI has limited number of tokens, so you'll have to pay extra if you want to get the most of AI agents. > > Good work management platform. Helps track project and tasks, provides good collaboration capabilities. ----- Page : 1/122\ Suivant: [Page suivante](https://fr.capterra.ca/software/76113/wrike?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/76113/wrike) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées