--- description: Preferred Patron Loyalty : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://fr.capterra.ca/software/78966/preferred-patron-loyalty Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/78966/preferred-patron-loyalty?page=2) > Gérez votre propre programme personnalisé de fidélisation des clients. Reconnaissez les clients pour leurs achats et/ou visites, améliorez le taux de fidélisation et stimulez la croissance de votre entreprise. > > Conclusion : 109 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Preferred Patron Loyalty? Les PME et grandes entreprises de divers secteurs basées aux États-Unis, au Canada et en Angleterre. Parfait pour les commerçants indépendants, les chaînes de magasins, les communautés et les franchises. Les entreprises B2B et B2C. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 109 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Preferred Patron Loyalty - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 29,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Bahamas, Canada, Irlande, Philippines, Porto Rico, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Alerts/Escalation - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Base de données de clients - Carte de fidélité - Cartes de fidélité - Communication multicanal - Contrôles/Permissions d'accès - Engagement des clients - Enquêtes et feedback - Formulaires personnalisables - Gestion de l'expérience client - Gestion des abonnements - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des comptes - Gestion des contacts - Gestion des enquêtes et sondages - Gestion des modèles - Gestion des promotions - Gestion des récompenses - Historique des clients - Importation et exportation de données - Intégration des employés - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Messagerie SMS - Modèles personnalisables - Notes et commentaires - Personnalisation - Planification - Planification de l'édition - Portail client - Prise en charge de plusieurs langues - Promotion sociale - Rapports et statistiques - Répertoire de membres - Score "health score" - Suivi de l'activité des clients - Suivi de l'engagement - Suivi des interactions - Suivi des plaintes - Suivi des problèmes - Suivi et analyse de l'utilisation - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ... et 13 fonctionnalités supplémentaires ## Intégrations (18 au total) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) - [Outils de content marketing](https://fr.capterra.ca/directory/30796/content-marketing/software) - [Logiciels d'avis client](https://fr.capterra.ca/directory/30679/customer-reference-management/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) ## Logiciels similaires 1. [Kangaroo](https://fr.capterra.ca/software/149363/kangaroo-rewards) — 4.9/5 (249 reviews) 2. [Guusto](https://fr.capterra.ca/software/186209/guusto) — 4.9/5 (3445 reviews) 3. [Tango](https://fr.capterra.ca/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 4. [Smile.io](https://fr.capterra.ca/software/169446/smile-io) — 4.9/5 (67 reviews) 5. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avis ### "Preferred Patron Has Positive Impact" — 5.0/5 > **Jennie** | *12 juin 2025* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to set up and use. Customizable to my needs. Ongoing technical support was always prompt and friendly. > > **Inconvénients**: Nothing to note at this time. Preferred Patron has had a positive impact on my customer loyalty base. > > "I have been a customer of Preferred Patron for over 10 years. The connection the program has created between my business and my customers is fantastic. We have many seasonal customers who have commented that they appreciate receiving our emails when they are not in our area as a way of keeping up with news. This also keeps our business front of mind when they return to our area for the summer. Our customers who are here year round love taking advantage of the points program and, I believe the program has had a significant positive impact on customer loyalty. The support team at Preferred Patron is very friendly with prompt response times. They are very patient with explanations of the system that even a low tech person like myself can understand. I highly recommend this loyalty program and the team at Preferred Patron." ----- ### "Top value for great service: A gem" — 5.0/5 > **Aaron** | *9 avril 2024* | Sécurité et enquêtes | Taux de recommandation : 10.0/10 > > **Avantages**: Initially I was drawn to the value and the fact that they gave us the API. Their software wasn't invasive and was easy to implement. However we have used the customer support system a great deal since purchase to help us with any kinks or understanding. The support staff was always immediate to respond and extremely helpful. At no extra cost the fact they offer such gr at lifetime care at such a great cost is a blessing in todays marketplace. > > **Inconvénients**: The help pages could do with some help for the operating side. It would help me clean us things quicker without having to bother the support. > > Great. Has been the implementation of this program much easier and cheaper than doing it ourselves. ----- ### "Thank You, Preferred Patron\!" — 5.0/5 > **Danell** | *5 février 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. > > **Inconvénients**: The tablet interaction with software isn't working like I had anticipated. > > Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us ----- ### "Very reputable Company" — 5.0/5 > **John** | *16 février 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company. > > **Inconvénients**: Nothing that I can think of. Preferred Patron has provided everything I can expect from them and the software. > > My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is \[sensitive content hidden\] . \[sensitive content hidden\] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. \[sensitive content hidden\] is a great asset to Preferred Patron. ----- ### "Preferred Patron is a great reward program." — 4.0/5 > **Cynthia** | *7 avril 2023* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Preferred Patron is a great option for rewarding preceptors that assist with the development of students. It allows them to see that they are valued and we appreciate all that they provide to our students. > > **Inconvénients**: Ensuring that we are maximizing the use of the tool ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/78966/preferred-patron-loyalty?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/78966/preferred-patron-loyalty) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées