---
description: FranConnect : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: FranConnect - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de management de franchise](/directory/10059/franchise-management/software) > [FranConnect](/software/79205/franconnect-franchise-software)

# FranConnect

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> FranConnects aide les franchises à gérer l'ensemble de leur système, du développement aux opérations en passant par le marketing et bien plus.
> 
> Conclusion : 205 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise FranConnect?

Franchises de toutes tailles, dans tous les domaines.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 205 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: FranConnect
- **Pays**: Reston, É.-U.
- **Fondé**: 2004

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, espagnol, italien, portugais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Apprentissage asynchrone
- Apprentissage mixte
- Apprentissage mobile
- Apprentissage synchrone
- Archivage et rétention
- Certification et licences
- Codage et contrôle de documents
- Conformité SCORM
- Contrôle de qualité
- Contrôles/Permissions d'accès
- Création de cours intégrée
- Facturation
- Gestion de la conformité
- Gestion de versions
- Gestion des audits
- Gestion des campagnes
- Gestion des contacts
- Gestion des cours
- Gestion des flux de travail
- Gestion des formulaires
- Gestion des incidents
- Gestion des inspections
- Gestion des leads
- Gestion des pipelines
- Gestion des plaintes
- Gestion des risques
- Gestion des tâches
- Gestion des équipements
- Gestion des évaluations
- Gestion du pipeline de ventes
- Génération de leads
- Intranet de franchise
- Logiciels CRM (gestion de la relation client)
- Logiciels d'actions préventives et correctives
- Marketing par courriel
- Monitoring
- Notes et commentaires
- Parcours et suivi d'apprentissage
- Piste d'audit
- Planification d'audit
- Portail des apprenants
- Saisie de leads
- Suivi de la conformité
- Suivi de la progression
- Suivi des cours
- Suivi des interactions
- Tableau de bord
- Tableau de bord d'activités
- Tests et évaluations
- Évaluation des risques

... et 26 fonctionnalités supplémentaires

## Intégrations (27 au total)

- Amazon S3
- Boomi
- Calendly
- Docusign
- Docusign CLM
- Facebook Apps and Tabs
- Facebook Business Suite
- Facebook Creator Studio
- Gmail
- Google Drive
- HubSpot CRM
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Outlook
- NetSuite
- Peeklogic Salesforce – Jira Connector

... et 12 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de management de franchise](https://fr.capterra.ca/directory/10059/franchise-management/software)

## Catégories connexes

- [Logiciels de management de franchise](https://fr.capterra.ca/directory/10059/franchise-management/software)
- [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software)
- [Logiciels d'audit](https://fr.capterra.ca/directory/30664/audit/software)
- [Outils de formation](https://fr.capterra.ca/directory/10008/training/software)
- [Systèmes de gestion de l'apprentissage](https://fr.capterra.ca/directory/30020/learning-management-system/software)

##  Logiciels similaires

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2. [BrandWide](https://fr.capterra.ca/software/179750/brand-wide) — 5.0/5 (26 reviews)
3. [360Learning](https://fr.capterra.ca/software/211429/360learning) — 4.7/5 (484 reviews)
4. [Seenaps](https://fr.capterra.ca/software/1078394/Seenaps) — 4.8/5 (5 reviews)
5. [Bindy](https://fr.capterra.ca/software/1039964/bindy) — 4.9/5 (15 reviews)

## Avis

### "Strong Platform to Build & Maintain Your Business" — 5.0/5

> **Johnny** | *24 juin 2025* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: FranConnect is user-friendly while providing numerous features and functionality. The platform saves significant time and manual effort. Within the platform you can manage all the way from sales to development to operations with interconnected analytics providing actionable insights. Beyond the product, the team is all around fantastic. Responsive, knowledgeable, and always eager to help.
> 
> **Inconvénients**: While the platform is user-friendly, it can be a bit to learn for some and may be somewhat complex in areas. For more creative users, there can be some limitations on customizations.
> 
> Franconnect has long been a leader in the industry. In my career in restaurant operations and training leadership I have engaged with the product on several occasions. The product is a robust platform that can set the stage for an integrated system to track all activities from initial conversations to the lifecycle of a business. Building that base for activities is extremely beneficial so you don't have disparate systems with disconnected data. I have used FranConnect in various capacities and always found it to be a great tool for efficiency and effectiveness. Every member of the team I have engaged has been incredibly helpful, insightful, and a pleasure to work with.

-----

### "To the Future of FranConnect" — 5.0/5

> **Kristina** | *11 mars 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The Sales Module - it is very smooth, including sending FDDs, applications. Office Pride has a lot to do in the other modules and look forward to having it do what it is supposed to do.
> 
> **Inconvénients**: FDD Reports as there is still additional checking that is needed to make sure data is as of end of year, specifically if ownership has changed after the year ended.
> 
> Worked with FranConnect for years and they are patient and always listens to what we have to say or suggest.

-----

### "Find another option" — 1.0/5

> **Sean** | *22 janvier 2026* | Impression | Taux de recommandation : 0.0/10
> 
> **Avantages**: It is a disappointing platform, the search has never worked right, it gives us a black eye with our network.
> 
> **Inconvénients**: It has been an extremely difficult platform to work with. Customer service is terrible. A recent update done to our platform has changed the complete look and feel and it was done without our approval and they tell us it cannot be undone.
> 
> The user experience is terrible. It is not intuitive at all and their customer team is next to useless.

-----

### "Ziebart Implementation Review" — 5.0/5

> **Emily** | *25 juin 2025* | Automobile | Taux de recommandation : 8.0/10
> 
> **Avantages**: Extremely helpful getting our new sales process into the system. As we started implementation we were creating a new process internally- the team was patient while we figured things out and helped bring different aspects to the journey to life.
> 
> **Inconvénients**: I wish the backside or 'Settings' for Admin was easier to navigate. I also wish the 'Export' feature was similar. Although all the information is nice, I wish I could easier export a list of contacts, their basic information from \[X inquiry date\] to \[Y inquiry date\].
> 
> The team was very efficient and helpful throughout the entire process. We stayed on track from the very beginning because the FC team helped move us through implementation despite our team internally figuring things out. Very rarely did they not have an answer or solution to our problems and questions.

-----

### "FranConnect" — 5.0/5

> **Brandy** | *10 juillet 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love the fact that everything is at my fingertips. I have never had a problem while using it. Anytime that I need something I can just go in and look it up.
> 
> **Inconvénients**: There is really nothing that I do not like. I haven't experienced anything that I did not like. Very pleased,
> 
> I am in FranConnect everyday and it is extremely helpful and beneficial. I would recommend it to anyone.

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## Liens

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