--- description: Visual Queue Network (VQN) : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Queue Network (VQN) - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de recouvrement](/directory/30234/debt-collection/software) > [Visual Queue Network (VQN)](/software/79360/vqn-agency) # Visual Queue Network (VQN) Canonical: https://fr.capterra.ca/software/79360/vqn-agency Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/79360/vqn-agency?page=2) > VQN Banking est utilisé par les banques depuis 1990 pour le recouvrement, le redressement et le paiement des dettes. > > Conclusion : 23 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Visual Queue Network (VQN)? Banques, institutions financières et prestataires de soins de santé. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 23 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Uni-Source 2000 - **Pays**: St Louis, É.-U. - **Fondé**: 1992 ## Contexte commercial - **À partir de**: 10 000,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Anguilla, Antigua-et-Barbuda, Aruba, Australie, Autriche, Bahamas, Barbade, Bermudes, Brésil, Bulgarie, Bélize, Canada, Chine, Chypre, Costa Rica, Croatie, Cuba, Dominique, Grenade et 29 de plus ## Fonctionnalités - Avis automatisés - Gestion des clients - Gestion des transactions ## Intégrations (1 au total) - Fiserv ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Outils de recouvrement](https://fr.capterra.ca/directory/30234/debt-collection/software) ## Logiciels similaires 1. [Gaviti](https://fr.capterra.ca/software/169544/gaviti) — 4.5/5 (91 reviews) 2. [Collect\!](https://fr.capterra.ca/software/66949/collect) — 4.7/5 (70 reviews) 3. [DebtView](https://fr.capterra.ca/software/140575/debtview) — 4.4/5 (21 reviews) 4. [Moonflow](https://fr.capterra.ca/software/1051205/moonflow) — 4.8/5 (26 reviews) 5. [Fintech Market Core System](https://fr.capterra.ca/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) ## Avis ### "VQN" — 5.0/5 > **Jason** | *13 juin 2019* | Banque | Taux de recommandation : 9.0/10 > > **Avantages**: I like the overall ease of use, user interface, workflow tracking etc. collectors can easily work accounts and move on to the next accounts. queues and work lists can be easily created and manipulated. > > **Inconvénients**: currently it only shows one account at a time even if there are multiple accounts owned by the same individual it would be nice to see a person centric view. I would like more customizable reporting options > > I have had a very good experience with this product as well as the servicing team. we have met with them onsite several times. the team was very helpful with the process leading up to and through a recent software upgrade ----- ### "Review from an NHT User" — 4.0/5 > **Damion** | *29 décembre 2022* | Banque | Taux de recommandation : 8.0/10 > > **Avantages**: The various reports play an integral role in our reporting monthly, the system's ability to track users servicing activity based on time of day, the various functions that restrict a user from re-assigning their accounts to other users, the fact that the system assigns accounts to users equitably, the fact that the system allows users to access accounts linked to the same collateral easily, mass update utility and the display of important servicing data are some of the features I like most about the software. > > **Inconvénients**: Some of the features lacking are the ability to get current status updates on accounts that are current which are important in the course of our business (e.g. a customer may have more than one account for us and if one is in arrears and one is current, we have to visit a separate system to assess the status of the current account because it is inactive in VQN). Other cons include the fact that when doing a mass update e are unable to select result notes captured in the system for mass updates. The reports need to be more analytical and the few charts (e.g. for promises ) are too simple. When updating new users, the process is too time-consuming. Also, there should be an option to place the various selections in alphabetical order or in numerical order. Also, the inability to set up forms within the system, that could automatically populate pertinent data from the system. > > The overall benefit has been greater efficiency, improved workflow management, and greater control. Prior to VQN, the assignment of the portfolio was a highly manual and time-consuming process and the tracking of servicing activities was also manual, the ability to prioritize accounts for servicing based on risk has helped to reduce the general risk profile of the portfolio by allowing for greater targetting of accounts/debtors with the highest risk. ----- ### "VQ Review" — 3.0/5 > **Cindy** | *11 décembre 2018* | Banque | Taux de recommandation : 7.0/10 > > **Avantages**: I love the widget. It is so extremely handy\!\! > > **Inconvénients**: The dialer doesn't report same day in VQ > > Basically it has been a good product. I look forward to the upgrades ----- ### "Visual Queue for Suitable Commission and Debt Management" — 5.0/5 > **Benson** | *22 avril 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Visual Queue is proactive in allowing all the debts and commissions manageable. > > **Inconvénients**: Visual Queue increases the credibility of every costs and debts swiftly. ----- ### "Our organizations experience with this product has been nothing but positive." — 4.0/5 > **Steve** | *15 septembre 2017* > > **Avantages**: There are several features of this system that are extremely beneficial but I'll only mention three of my favorites. First, the design of the system for enough flexibility that allowed us to set up the system to fit our needs. Second, ease of use. From administration of the system to the end user the system is easy to use, set up and to adjust the set up as internal changes take place. The letter writing features is also easy to use and a great feature that again allows for flexibility and changes. Third, the File Management Utility that is connected to the system allows for the storage and easy retrieval of all letters and documents produced by the system and the collectors. It also allows for the download of external documents. We find this very beneficial for storing legal documents and other correspondence received from outside sources. > > **Inconvénients**: There is a bit of a learning curve involved with the administration of the system. Help menus would be beneficial in assisting new users with the system set up when changes are required. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/79360/vqn-agency?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/79360/vqn-agency) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées