--- description: Biscom Digital Fax : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Biscom Digital Fax - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour fax](/directory/31088/fax-server/software) > [Biscom Digital Fax](/software/79410/faxcom) # Biscom Digital Fax Canonical: https://fr.capterra.ca/software/79410/faxcom Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/79410/faxcom?page=2) > Télécopie fiable et prise en charge pour les grandes entreprises ; installation locale, hébergement dans le cloud ou solution hybride. La solution s'adapte aux processus email-to-fax aux larges volumes de fax avec des flux de travail personnalisés. > > Conclusion : 49 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Biscom Digital Fax? FAXCOM est conçu pour s'adapter à votre entreprise. Cette solution peut fournir des fonctionnalités de télécopie de production, de télécopie complexe et d'envoi de fax par e-mail. Les clients proviennent d'entreprises de tous secteurs et de toutes envergures. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 49 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Biscom - **Pays**: Westford, É.-U. - **Fondé**: 1986 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Archivage et rétention - Contrôles/Permissions d'accès - Courriel vers télécopieur - Extraction de numéros de téléphone - FoIP - Gestion des flux de travail - Suivi des livraisons - Third-Party Integrations - Télécopieur vers courriel ## Intégrations (2 au total) - Gmail - Microsoft Outlook ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels pour fax](https://fr.capterra.ca/directory/31088/fax-server/software) ## Catégories connexes - [Logiciels pour fax](https://fr.capterra.ca/directory/31088/fax-server/software) - [Logiciels d'extraction de données](https://fr.capterra.ca/directory/30619/data-extraction/software) - [Logiciels de gestion documentaire](https://fr.capterra.ca/directory/30063/document-management/software) ## Logiciels similaires 1. [eGoldFax](https://fr.capterra.ca/software/205161/goldfax) — 5.0/5 (39 reviews) 2. [Documo](https://fr.capterra.ca/software/197267/mfax) — 4.8/5 (86 reviews) 3. [iFax](https://fr.capterra.ca/software/198884/ifax) — 4.8/5 (363 reviews) 4. [eFax](https://fr.capterra.ca/software/174254/efax) — 4.0/5 (70 reviews) 5. [Fax.Plus](https://fr.capterra.ca/software/173529/fax-plus) — 3.9/5 (28 reviews) ## Avis ### "Gives New Functionality To An Old Technology" — 5.0/5 > **Paul** | *3 décembre 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to send or receive a fax anywhere from any device. Adding security to an inherently insecure technology -paper faxes sitting on a fax machine. (This adds versatility to the technology and makes it appropriate for verticals that are regulated or have more stringent security requirements.) Safeguards to prevent unauthorized use. Automatic scan to document. > > **Inconvénients**: Metered pages and a cost per page over allotted pages. Would prefer it be a flat fee for unlimited pages. > > We disposed of our fax machine in 2008 but there are some industries and organizations that still require documents to be faxed such as the IRS and pharmacies. Faxcom allow us to work with these entities without being tethered to the office or running to a Kinko's, UPS Store or a copy shop. ----- ### "Biscom Faxcom Review" — 4.0/5 > **Utilisateur vérifié** | *2 décembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: Software is fairly customizable, however, support is needed for most config changes as it is not very user friendly. End user facing client is easy enough to use, integration with Epic is a plus albeit difficult to set up/support without contacting Biscom. > > **Inconvénients**: Ease of use from an administrator standpoint. Some of the frustration experience may just be coming from lack of basic troubleshooting knowledge around the application, but it seems as though once you've troubleshot logs, there isn't much left to do except contact support for next steps. Design and layout of software folder structure is confusing and unintuitive. Had to take several screenshots of file paths just to remember how to perform basic troubleshooting steps in the future without professional support. > > Overall, the software works, support is well done, they are able to resolve almost every issue I've sent their way. Very knowledgeable and courteous team at Biscom. We have the 24/7 support license so there is always someone to speak to. Would recommend with certain cautions around the team that is going to administer the software, would recommend taking training/admin courses (if they are available from Biscom) to better handle in-house troubleshooting before having to reach out for support. ----- ### "Where to start" — 1.0/5 > **Shan** | *20 novembre 2019* | Cabinet d'avocats | Taux de recommandation : 0.0/10 > > **Avantages**: Client interface appeared functional and easy to use > > **Inconvénients**: Does not support protocols it claims too, does not work with SIP trunk, Support is unhelpful, constantly drops or loses faxes > > None ----- ### "Great organizational tool\!\!" — 4.0/5 > **Laura** | *19 novembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: This tool complete replaced our department receiving paper faxes. It helped improved the departments efficiency by being more organized (people not sifting through hundreds of papers) and timely with getting orders received and organized to better assist our patients. > > **Inconvénients**: There honestly wasn't much I didn't like, we were hoping at one point to try and auto name faxes which I believe is still an available feature but for some reason would not work for us at the time. > > Implementing Faxcom was the best thing to happen to our scheduling department. Again, it helped us get organized, eliminate missing faxes, and greatly improved our efficiencies and productivity. Working with \[SENSITIVE CONTENT HIDDEN\] was always pleasant, he was great to work with and always helped when we needed\! ----- ### "Best Software for sending and receiving faxes" — 5.0/5 > **Patrick** | *2 décembre 2019* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Simple to use, no need to wait for multiple fax pages to go through and then wait for a confirmation. Simply put in the designation info, attach files, write any notes and hit send. It will even email you if your fax did not go through. > > **Inconvénients**: To get or to make a fax cover sheet was very tedious. Wish there was a simpler way to do so. Took multiple days to get it right with the help of their support team. > > I used Faxcom with another company prior to the company I am currently at. During my interview I asked what they used and it was your traditional way of submitting a fax. By the time I started in my new role it had already been ordered and was waiting for me to set it up. I have since set up multiple other users who love the software. I constantly share this with my peers and colleagues in the industry and once I show them its ease of use they demand for it from their companies. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/79410/faxcom?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/79410/faxcom) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées