--- description: WhenToHelp : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WhenToHelp - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des bénévoles](/directory/10044/volunteer-management/software) > [WhenToHelp](/software/80500/whentohelp) # WhenToHelp Canonical: https://fr.capterra.ca/software/80500/whentohelp Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/80500/whentohelp?page=2) > Logiciel de gestion des bénévoles qui informe automatiquement et instantanément les bénévoles des nouveaux horaires et des changements de calendrier. > > Conclusion : 8 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 8 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WhenToWork - **Pays**: Tustin, É.-U. - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 16,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Gestion de la disponibilité - Gestion des abonnements - Gestion des calendriers - Gestion des événements - Planification en temps réel - Portail libre-service - Rappels - Rapports et statistiques - Réservation en ligne - Synchronisation du calendrier - Third-Party Integrations ## Intégrations (2 au total) - Google Calendar - Microsoft Outlook ## Ressources d'aide - Service client/courriel - Base de connaissances ## Category - [Logiciels de gestion des bénévoles](https://fr.capterra.ca/directory/10044/volunteer-management/software) ## Catégories connexes - [Logiciels de gestion des bénévoles](https://fr.capterra.ca/directory/10044/volunteer-management/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) ## Logiciels similaires 1. [VolunteerLocal](https://fr.capterra.ca/software/122906/volunteerlocal) — 4.8/5 (204 reviews) 2. [ivolunteer.com](https://fr.capterra.ca/software/137988/ivolunteeronline) — 4.7/5 (40 reviews) 3. [VolunteerMatters](https://fr.capterra.ca/software/90188/volunteermatters) — 4.9/5 (39 reviews) 4. [SignUpGenius](https://fr.capterra.ca/software/135392/signupgenius) — 4.6/5 (1983 reviews) 5. [Vome Volunteer](https://fr.capterra.ca/software/1035013/vome-volunteer) — 4.6/5 (34 reviews) ## Avis ### "Easy for a Support Manager" — 4.0/5 > **Christina** | *24 septembre 2018* | Divertissement | Taux de recommandation : 7.0/10 > > **Avantages**: - Easy for me as a support manager with only 6-8 team members working on a single day to schedule - Like the feature of being able to sort and only see those staff members that are assigned to my job descriptions - Love the trade board feature, so it is up to the staff member to find other staff members to cover for them if they cannot work an assigned shift. It also covers both staff members if one or the other does not show up for a covered shift. - The time availability feature that the staff members can adjust on their own as their availability change is very convenient and saves the managers a ton of time - Love the communication provided by the software. When schedules are published and every time a change is made to a staff member's schedule. > > **Inconvénients**: - for some reason, the majority of the time the initial email to get new staff members set-up in the system always goes to spam - to add a meeting you can't simply add all, you must it to each individual employee - other employees can see all other employees schedules can sometimes cause issues > > The experience has been good. The staff seems to like the notifications. I as the manager like that I can add notes to their schedule if I think their schedule may change at the last minute. I have not had any issues with the software in the 3 years that I have been using it. ----- ### "This scheduling system has been a Blessing for our Non Profit" — 5.0/5 > **Charmetra** | *28 janvier 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: I love that after approval from whentohelp.com this program is free for Non Profits\! What an awesome thing for a company to help out Non Profits who have small budgets\! > > **Inconvénients**: I haven't had the opportunity to explore all of the whentohelp's awesome features because of my crazy schedule but I love that it is user friendly\! There are so many customization features. I like the fact that the system automatically sends a shift reminder to volunteers and you can send one as well. There is a "bulletin board" where you can pin important messages and the messaging system is great as well. I can either send a message to everyone, a specific person, or a specific group. > > I am truly pleased with the wehentohelp scheduling system. When I started this job htey used a basic calendar and if changes were made or needed you had to email every single volunteer(we have 104 volunteeres). Now all changes can be made in real time. ----- ### "Excellent for creating and maintaining schedules, simple or complex" — 4.0/5 > **Melody** | *29 octobre 2018* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: This program allows me to create schedules for lots of different departments and jobs within my church. > > **Inconvénients**: Like any database, there is a lot of set up required to create and manage schedules and users. Set up is tedious, but once it’s done is allows great functionality. > > I have used this program for years to create schedules for various departments in my church. Some of those departments include ushers, children’s ministry, our coffee shop, cleaning shifts and more. I can create various shifts for these departments as needed and set up for the days and times we need. I can add new volunteers into the program and set up usernames for them. I can also remove users as needed. This allows users to login and see their schedule or the whole schedule. It also send an email with their shifts to all scheduled users/volunteers whenever I publish the schedule. I have also used this to schedule our summer camp/retreat shifts, which is even more complex and intensive with as many as 40 shifts in a day for a 10 day event. This has been a huge help as we manage the needs of our church. It keeps schedules organized and in a central location. ----- ### "I use this for my job to see my schedule which is helpful." — 4.0/5 > **Anna** | *14 mai 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: I like that I can see my schedule and all my shifts. I like that there are different options for viewing my schedule (like I can see everyone's or just mine and I can view in day, month, or week mode). > > **Inconvénients**: The thing I like the least is that whenever someone picks up a dropped shift, our manager has to approve it. But once someone picks it up, it does not show that it needs to be picked up anymore. It has caused confusion about who is working when, especially if our manager does not approve the request in time. ----- ### "Best scheduling software product." — 5.0/5 > **michael** | *3 juillet 2018* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: People put in their work preferences and makes scheduling so much easier. It prevents you from scheduling people when they are not available. > > **Inconvénients**: There is absolutely nothing I like least about this product. Every bell and whistle is a benefit and a blessing when doing the work schedule. > > The ease to schedule 30 people who have different availability times during the weeks. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/80500/whentohelp?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/80500/whentohelp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées