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Sevocity
Description de Sevocity
Si vous recherchez une entreprise de dossier médical partagé stable et pérenne qui apprend à vous connaître pour mieux vous servir, vous et votre cabinet, vous ne pouviez mieux trouver. Voici l'une des meilleures mises en œuvre et le seul dossier médical partagé qui offrent une personnalisation continue et une formation personnalisée gratuites par cabinet et par fournisseur, une assistance en direct basée aux États-Unis accessible 24h/24, 7j/7 et 365 jours par an et des prix tout compris abordables.
Qui utilise Sevocity?
Cabinets de petite à grande taille.
Sevocity ne vous convainc pas tout à fait ?
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Sevocity
Alternatives à Sevocity
Avis sur Sevocity
Easy customization for this EHR
Commentaires : HIPAA complaint EHR
Avantages :
It has lots of options for easy customization, good customer support, clear instructions of how to use and integrate with other clincis/ labs/ imaging, ease of use, and is HIPAA compliant
Inconvénients :
Price for start up fees and price per user monthly fee. Too expensive for a small clinic. We will have to stick with Practice Fusion or charm instead.
Sevocity Review
Commentaires : The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.
Avantages :
Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.
Inconvénients :
We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over. Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.
Réponse de l'équipe de Sevocity
il y a 4 ans
Thank you for taking the time to complete your review. We will be following up soon regarding the procedure notes. Thanks again!
Unethical
Commentaires :
The salesperson made his pitch he STATED that I would have a 60-day trial. No mention of 100 encounters must be made within the 60 day period which included training time. It was imperative to sign up before the end of the year to avoid start-up costs. If I was not satisfied with the product all of my money would be returned. He also assured me that the program would be customized to fit the needs of my practice. NEITHER of these is true. It was a complete misrepresentation of the facts.
This is not a program for Doctors starting a practice. The program was NOT customizable, and there was NO SUCH THING as a money back guarantee.
Inconvénients :
Difficult to use Not Customizable
Réponse de l'équipe de Sevocity
il y a 8 ans
Dr. Davis, I am very sorry if there was any confusion about our Two Month Guarantee. We do many things to ensure customers understand the requirements. The requirement for finalizing encounters is covered in our standard demo introduction, on our pricing webpage (http://www.sevocity.com/custom-ehr-solutions/pricing/), the pricing sheet you were emailed, and also included in the customer agreement: "The two (2) month period begins on the Go Live Date specified on the Activate SEVOCITY® Enrollment & Signature Form. In order to qualify for this Section 4.5, Licensee must submit payment for Start-up Fees and the first month of Monthly Fees pursuant to the Agreement and pay for the second month of Monthly Service Fees when invoiced. Licensee must also finalize a minimum of one hundred (100) encounters for each Provider contracted for during the two (2) month period.” We require the usage because we want to ensure the provider gives the system a chance before deciding to cancel. However, if they do the required encounters and decide to cancel we certainly honor the agreement and refund all amounts they have paid to us. Otherwise, we are going to considerable expense to implement and would be providing refunds for customers who didn’t complete the implementation or try to use the system. We are more than happy to work with you and extend the 60 day period in order to give you time to be fully trained and to use Sevocity for the 100 encounters. If the 100 encounters is too many for you based on the size of your practice, we are also more than happy to work with you to determine a feasible number of encounters. Thank-you, Catherine Huddle Chief Customer Success and Marketing Officer
Alternatives envisagées :
Sevocity is perfect for Outpatient medical practices
Commentaires : Consistently meets or exceeds my expectations on Support and Reliability
Avantages :
The ability to customize the experience for each provider and to build endless templates without waiting on an implementation team to make updates.
Inconvénients :
It only allows one encounter to be open at a time for a patient.
New User to Sevocity
Avantages :
Easily accessibility. I was hesitant at first, but found it easy to navigate.
Inconvénients :
It’s not compatible with EHR from other hospitals.
Sevocity in Podiatry Clinic
Commentaires : Good experience. Easy to use and easy for new employees to learn.
Avantages :
EMR is easy to use. Customer service is great to answer questions and provide training for new employees.
Inconvénients :
Some functions take multiple steps, seems like those could be streamlined with less steps.
Sevocity- A great EMR
Commentaires : Good!
Avantages :
The simplicity of it. Even without prior instruction it is not hard to figure out.
Inconvénients :
I do feel some of the charting could be a little more detailed.
Great EHR for the cost. very user friendly
Commentaires : Sevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one.
Avantages :
Ease of use. Great customer support (which was rarely needed).
Inconvénients :
No audible tone when a patient is ready to be brought back.
Réponse de l'équipe de Sevocity
il y a 8 ans
Jared, Thank you for your suggestion. Sevocity is not currently designed with audio/sounds and most practices have indicated there is too much noise in the practice to be able to hear such audio indicators. However, we would like to understand more about your suggestion and exactly when/where you would like audible tones, so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.
Neutral
Avantages :
Comes out with new features often, but not features we often use .
Inconvénients :
Every thing is a product idea submission and they do not get back to you with when it will be implemented or if its possible.
Sevocity is User-Freindly
Commentaires : I really like Sevocity. I have used other electronic EHR systems, and realized that Sevocity is wonderful, Again, very user friendly and allows for a lot of migrating of information with only a few or one step. Screens are easy to read and find patient information. I really like, wish other sites I work for used it. :-)
Avantages :
Continuity of usage. One stop for EHR input, uploading, electronic transfers. In-house communication among staff. Easy to learn and user-friendly.
Inconvénients :
Was sometimes difficult to decipher some of the new features. Such as routing, etc. but once understood, it was easy.
Sevocity Review
Avantages :
As administrator I am able to assist clinical staff in unlocking locked charts, resetting password and the ease of setting up new users. The support staff is always there to help with any issues we have and are always solved in a timely matter.
Inconvénients :
I really feel like there are no cons with this product at all.
A SUPER product.
Commentaires : Wonderful company that makes me feel important and pretty much treats me like a big deal
Avantages :
The infinite ways to modify the exam is a great. I have never seen this simple expandable format in other software. I love the easily customizable menus on the exams. All in one EHR and Front office is great as well. Support is great!! almost immediate every time I have used it. The best I have ever had in a tech company.
Inconvénients :
Occasionally i come across something I cannot customize. It is rare though.
overview of emr
Commentaires : Well organized, easy to use, good service, good value overall quality. Would like to be able to have a better cut and paste option for the plan section and the ability to make some internal changes for myself without the assistance of the organization.
Avantages :
easy
Inconvénients :
user-friendly
Réponse de l'équipe de Sevocity
il y a 8 ans
Julie, Thank you for your feedback. We would like to understand more about your suggestion for cut and paste so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. While we offer free ongoing customization support, most customizations can be made by your clinic¿s administrator (or other designated individual) without going through Sevocity. We offer periodic free training on how to make customization changes and many of the sessions at our annual meeting are on customizations. You¿re also welcome to contact Support and request free individual web training on this.
Alternatives envisagées :
Love this software
Commentaires : Sevocity is great for my daily needs. Customer service is usually quick.
Avantages :
I love this software. It is easy to use, and takes care of all of my daily needs. Makes the care of patients easy.
Inconvénients :
I have no cons related to this software. I do wish they had a practice management software to go with this EHR
Great EHR to work with!!
Commentaires : Sevocity came recommended to us as so did other EMR, all of the local physicians went with another EMR { E-C.....Wor..} we went with Sevocity and we are so glad we did. Most of the other offices want to change and we have given them the Sevocity site to contact... They will not be disappointed
Avantages :
The Support... I have called as late at 10 oclock EDT and was able to either get a question answered or they have logged in with me and fixed my problem , then took the time and explained what we may have done wrong... Love the support
Inconvénients :
I wish they had a way of us detecting who has not been to our practice in the past 12 months, they have a recall but doesnt work for us!!
Sevocity Software
Commentaires : Every one I have had to contact in regards to support have been really helpful and the email confirmations are great.
Avantages :
Easy to navigate patient information, attachments and options
Inconvénients :
Unable to make notes on "reason for visit"
Great Software For The Money
Commentaires : Everyone has been helpful, knowledgeable, and friendly. So far, it feels like a true team effort - and we are all on the same team which is very nice!
Avantages :
So far this software is exceeding expectations. There are no hidden fees or surprises - only bonuses to what it can do!
Inconvénients :
So far I do not have any complaints about this product!
A great software
Commentaires : very good
Avantages :
Easy to use and user friendly. This software works great !
Inconvénients :
A lot of data on the screen at once. Needs to take a little to get use to the work flow of the software
Easy to use
Commentaires : Great!
Avantages :
I like that I can customize and build templates easily.
Inconvénients :
No quick text options and the system cannot enter the patient's name automatically.
Sevocity EMR System
Commentaires : Overall, easy to use. Customer service was helpful with follow-up questions after training was completed and walked me through the process to customize the system for my needs
Avantages :
easy to use
Inconvénients :
took a while to figure out how to customize it for my needs
Réponse de l'équipe de Sevocity
il y a 8 ans
Hey Paula! It was so nice of you to review us, thank you. We're glad that you find us easy to use, and have experienced our helpful customer service. If you ever have any questions about customizing it to your needs, we'll be here for you.
Sevocity ppdx meaningful use
Commentaires : Recent webinar user ability, very helpful but let me wondering how the staff could better assist the Doctor so that his time is not all spent on sending the referral and documents.
Avantages :
Easy to understand and use but sometimes seems as though things are enter several times when once should be enough.
Inconvénients :
Having to enter multiple times the same information in several different spot in order to meet the meaningful use
SEVOCITY USER
Commentaires : MY OVERALL EXPERIENCE WITH SEVOCITY HAS BEEN GREAT I ABSOLUTLEY HAVE NO COMPLAINTS I USE THIS SYSTME DAILY AND ITS EFFICIENT AND UPTO DATE.
Avantages :
THIS EMR IS VERY USER FRIENDLY AND COMPLIES WITH ALL EMR REQUIREMENTS. CUSTOMER SERVICE GOES ABOVE AND BEYOND TO ASSIST IN TEMPLATES PREPARATION.
Inconvénients :
I DONT LIKE THAT I GET LOCKED OUT EASILY BUT THAT'S MORE HUMAN ERROR THAN THEY EMR'S FAULT
Exceptional Customer Support
Commentaires : Sevocity is very easy to begin using, with or without alot of customizing. Their Customer Support is phenomenal!! They will help you with everything.
Avantages :
Ability to customize many areas of the software. You can add templates and forms and they help you do it ALL
Inconvénients :
If a document is scanned in error, it can't be deleted. You have to move it to another chart.
software for me
Commentaires : Great at creating templates for the doctor. Every time we start a new procedure the doctor always wants a new template created so the encounter is a lot faster and more precise with all info organized and that is exactly what Sevocity does for us.
Avantages :
Available help from staff
Inconvénients :
I do not know
Réponse de l'équipe de Sevocity
il y a 8 ans
Hello Jesus. Thank you for your kind review. We are so glad that you like the templates we create!
Intuitive. Great support
Commentaires : Much improved delivery of health care to our population.
Avantages :
Ease of use. Keeping OCD 10 codes current. Relative low cost of ownership and maintenance. Quick response of support team.
Inconvénients :
The inability to incorporate laboratory results in the body of the encounter note. The inadequacy of the fax /ehr integration.
