--- description: Dematic Sprocket : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dematic Sprocket - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des immobilisations](/directory/10026/fixed-asset-management/software) > [Dematic Sprocket](/software/81734/dematic-sprocket) # Dematic Sprocket Canonical: https://fr.capterra.ca/software/81734/dematic-sprocket Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/81734/dematic-sprocket?page=2) > qu'il s'agisse d'effectuer des réparations, des tâches de maintenance préventive/corrective ou des inspections, ainsi que de suivre les ordres de travail et les heures travaillées des techniciens. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 17 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Dematic - **Pays**: Grand Rapids, É.-U. ## Contexte commercial - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Codes-barres et RFID - Gestion des stocks ## Ressources d'aide - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des immobilisations](https://fr.capterra.ca/directory/10026/fixed-asset-management/software) ## Catégories connexes - [Logiciels de gestion des immobilisations](https://fr.capterra.ca/directory/10026/fixed-asset-management/software) - [Logiciels de gestion de la maintenance](https://fr.capterra.ca/directory/30058/maintenance-management/software) ## Logiciels similaires 1. [MaintainX](https://fr.capterra.ca/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [Asset Essentials](https://fr.capterra.ca/software/113574/assetessentials) — 4.4/5 (284 reviews) 3. [Q Ware CMMS](https://fr.capterra.ca/software/87768/q-ware-cmms) — 4.6/5 (60 reviews) 4. [Maintenance Care](https://fr.capterra.ca/software/133246/maintenance-care) — 4.7/5 (105 reviews) 5. [Eptura Asset](https://fr.capterra.ca/software/125977/managerplus) — 3.9/5 (195 reviews) ## Avis ### "RiverPark Dematic Review" — 5.0/5 > **David** | *10 septembre 2018* | Immobilier commercial | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use, I found the APP very easy to manipulate and user friendly. I like the way you can pull up WOs and add time, pictures, documents and notes to close out a work order. It easy to go from one work order to another and it has a history so you can easily go back and forth through work orders. > > **Inconvénients**: Sometimes the certificates run out on the APP and can cause some problems but for the most part it runs pretty smooth > > We are able to keep good records an the way work orders are being handled and keeping a good time stamp ----- ### "Dematic Sprocket the best experience with CMMS software" — 5.0/5 > **Roger** | *7 septembre 2018* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use: Sprocket is straight forward and easy to use as work orders are created by filling out a few short fields and by adding email addresses the contact is notified when work orders are opened, status changes, and closed. Preventive maintenance schedules are created quickly and scheduling PM's are an easy step by step process including equipment numbers, location and data tracking along with costs. Sprocket customers support is second to none and technicians answer calls and address needs immediately and are very helpful when programming changes are required by the customer. You can talk to a programmer, if needed, on your first call. Sprocket software and technical support costs are very reasonable compared with most CMMS programs. > > **Inconvénients**: I can't honestly say there are things I don't like about Sprocket as it works very well for our needs. I would like to see the reporting system a little easier to use but Dematic Sprocket creates most of our reports so the point is almost moot but time could be saved if we were more comfortable with creating reports. > > We have been with Sprocket for 13 years almost since the day Sprocket was created. We have had ups and downs over the years with technicians, software updates and upgrades but the past 8 years have been the best experience we have had with technical response, accessibility of Sprocket, willingness to help with programming changes such as Sprocket/Banner payroll integration, Project Management modules, inspection creation and processes all help to make our organization more efficient. ----- ### "Sprocket Review" — 3.0/5 > **James** | *7 septembre 2018* | Exploitation minière et métaux | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use User friendly interface Ability to add users > > **Inconvénients**: Initial training was more involved than initially thought ----- ### "Fully customized Property Accountability Tool that gets the job done\!" — 4.0/5 > **Brian** | *13 septembre 2018* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 9.0/10 > > **Avantages**: Sprocket can be fully customized to meet the needs of a variety of programs. We use it heavily to track property on two different Government programs where the property is located in multiple theaters of operation. We've been very successful with it. > > **Inconvénients**: The end user can do a lot of the customization but I've had to rely on Dematic support for some of the more complex jobs. > > Would not hesitate to use Sprocket again on future work. ----- ### "Sprocket Review" — 5.0/5 > **Parker** | *10 septembre 2018* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use. Even if I had a problem I could not resolve, customer support always assisted in a timely manner. > > **Inconvénients**: Exporting reports to Microsoft Excel creates comma separated values for reports with more than 10,000 line items. I have to divide the report using dates for the report in order for the report to export correctly. Then I have 2 or more reports to consolidate. > > We lost a contract for service (HVAC) due to a lack of documented time and material. Dematic Sprocket has provided the tool for recording technician time and material costs. The overall experience has been excellent for me as administrator. I am able to document and record data required by the customer . ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/81734/dematic-sprocket?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/81734/dematic-sprocket) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées