--- description: Connect CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Connect CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [Connect CRM](/software/83633/complete-dealership) # Connect CRM Canonical: https://fr.capterra.ca/software/83633/complete-dealership Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/83633/complete-dealership?page=2) > Plateforme de concession automobile pour CRM qui permet aux entreprises du secteur automobile de gérer les leads, les clients, les ventes et plus encore. > > Conclusion : 36 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Connect CRM? Solution web de CRM pour concession automobile qui permet aux fabricants automobiles de toutes tailles de gérer les rapports sur les leads, les visites des clients, les préférences en matière de véhicules, l'inventaire, les ventes, les risques de sécurité, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 36 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Dealertrack - **Entreprise fondée en**: 2006 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Gestion des documents - Gestion des espaces de vente - Gestion des stocks - Gestion du financement - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et analyses - Service clientèle ## Intégrations (7 au total) - CallRevu - CallSource - Calldrip - Dealer.com - Dealertrack DMS - IntellaCar - Quotible ## Ressources d'aide - Service client/courriel - Support téléphonique ## Category - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) ## Catégories connexes - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6983 reviews) 3. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18791 reviews) 4. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5834 reviews) 5. [eWay-CRM](https://fr.capterra.ca/software/152769/eway-crm) — 4.5/5 (823 reviews) ## Avis ### "The Superior CRM" — 5.0/5 > **Kyle** | *7 janvier 2019* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: VinSolutions is the superior CRM software out there for the car business. Customer management is at it's absolute finest and easiest to manage with this user-friendly software. > > **Inconvénients**: Vin doesn't really have drawbacks. It is superior to other car industry software in every way imaginable. > > I have been using Vin for six years and have worked in other dealerships that did not use it. Resource management and inventory control are easily managed within it. Desking and interaction with other software is seamless and thoughtless. You can't go wrong with this CRM. ----- ### "best crm we've seen" — 5.0/5 > **cristian** | *24 octobre 2023* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: easy to use, tons of customizable features and great suggestions for sales staff to help them continue a dialog with propects > > **Inconvénients**: there are many features that we dont take advantage of being a smaller dealership > > have been 100% happy with them for years and will continue to be ----- ### "Too many bells and whistles to work well" — 3.0/5 > **Utilisateur vérifié** | *31 mai 2018* | Automobile | Taux de recommandation : 2.0/10 > > **Avantages**: It's nice to look at. Most CRM tools can be an eyesore. This tool doesn't make me want to claw my eyes out. > > **Inconvénients**: It may be ok to help your sales team keep info straight, but it cannot do very simple tasks like sending letters, have multiple templates in use at one time, etc. We have tried repeatedly to get some basic followup set up and it has been a nightmare. > > Well we are glad it's free because our parent company uses it. I have used 4 different CRM tools and this one seems to have a lot of issues. but it helps the sales team stay on track, but only until the sale. Then for some reason, this tool fails. ----- ### "Great CRM for car dealers" — 5.0/5 > **Utilisateur vérifié** | *21 décembre 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Connect makes it easy to manage our customers. From managing internet leads and phone ups to desking deals, it works great. > > **Inconvénients**: The only thing I think connect needs to do better is catch more duplicate leads. > > We switched from Dealer Socket to VinSolutions about 5 years ago. It was a great choice to make the switch. Setting up lead processes was easy. The desktop and mobile app versions are easy to use. Even our older, technology challenged sales people have no problems using it. We have several stores in the group and we can manage them all from one log in. ----- ### "In our opinion, it's the best" — 5.0/5 > **Michaela** | *1 décembre 2023* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: The tool has more information than you could ever need. So much so that it's overwhelming. Fairly easy to use once you learn it, and is very useful in assisting our staff in keeping up with leads and customers. > > **Inconvénients**: Because there is SO much information, it can be overwhelming to learn. I've been using it for many years and find new things and reports and ways to do things every day. > > It's one of those systems that I don't know how the industry ever lived without. Vital for our everyday operations. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/83633/complete-dealership?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/83633/complete-dealership) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées