--- description: ARMS USA : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ARMS USA - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour bijouteries](/directory/10061/jewelry-store-management/software) > [ARMS USA](/software/85381/arms) # ARMS USA Canonical: https://fr.capterra.ca/software/85381/arms Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/85381/arms?page=2) > ARMS redéfinit la norme en matière de logiciels pour bijouteries de détail. Plus de 1 000 bijouteries ont confié leur entreprise à ARMS. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 18 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Advanced Retail Management Systems - **Fondé**: 1983 ## Contexte commercial - **À partir de**: 8 995,00 $ US - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Automatisation du marketing - Gestion des fournisseurs - Gestion des prix - Logiciels CRM (gestion de la relation client) - Prise en charge de plusieurs magasins - Suivi des réparations ## Category - [Logiciels pour bijouteries](https://fr.capterra.ca/directory/10061/jewelry-store-management/software) ## Catégories connexes - [Logiciels pour bijouteries](https://fr.capterra.ca/directory/10061/jewelry-store-management/software) - [Logiciels de caisse pour magasins](https://fr.capterra.ca/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. [Acumatica Cloud ERP](https://fr.capterra.ca/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) 2. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) 3. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews) 4. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) 5. [Lightspeed Retail](https://fr.capterra.ca/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Avis ### "Changes will make it better" — 4.0/5 > **Amenda** | *21 mars 2018* > > **Avantages**: The software is really easy to use and implement. No doubt customer support is always there to help as well, a reliable software with EMV compatible. > > **Inconvénients**: The system needs updates, and needs to fix the bugs, it works really slow these days. Other than that all good. ----- ### "Arms Review" — 4.0/5 > **Steve** | *24 juin 2010* > > **Avantages**: The Arms software was developed to reflect principles of productivity, specifically for jewelry stores. It was based on years of instore experience by the developers. That is why we originally bought Arms many years ago. We realized that we needed to have good data on the productivity of specific products as well as specific departments. Additionally, we needed to do a better job tracking the purchases of our customers. With the addtion of a POS a few years ago we are now capturing information every day about our customer's buying habits. We that information to send out mailings and make marketing intelligent decisions. > > **Inconvénients**: First it should be noted that, no matter what a software firm might tell you, no software is perfect. It is simply too complex to be perfect. The Arms software covers a lot of bases and like any complex product it is always being improved. Years ago I decided that the most productive relationship with a complex software company was one of being a "partner". So when I identified issues that needed improvement, I would carefully outline the needed changes and forward them to Arms. Over time the changes would be implimented. In the near future, I am looking forward to being able to export stock entry data into Quickbooks-this will be a great change and is a direct result of such a relationshiip. The other thing about a completx system is it can take a while to learn. That will always be the case for any good software. Thanks goodness for Arms' great customer service. > > My recommendation to anyone considering jewery software to run their business is to strongly consider the ARMS program. It's not just about the software. Training and philosophy are an integral part of the Arms software approach. ----- ### "Terrible for your pocket book, training was weak, they changed the software to gouge customers." — 1.0/5 > **Christopher** | *16 janvier 2017* | Bijoux et produits de luxe | Taux de recommandation : 0.0/10 > > ARMS was initially sold to us as making our life easier. The software is over priced, hard to use, complicated, and I have not got to the worst parts yet. We paid a tech to come to our location for a week and train our employees. After training, we found out we had problems on the inventory side of the program. We were then told to do a whole different process after a week of onsite training. Complete change in how we were trained. Waste of time. On top of that they "updated" the system to only accept their proprietary labels which cost four times the market price for labels. You have to buy your supplies from them or they won't work. Absolutely terrible. I wish we would have never bought this system. ----- ### "Effective Retail Management Package" — 5.0/5 > **Burt** | *15 décembre 2018* | Biens de consommation | Taux de recommandation : 9.0/10 > > **Avantages**: This package is very adaptable and modular, from inventory management to warehouse dispatching to point of sale modules. Impressive in the ability to customize each module ensuring that the solution is easily adaptable to the organization. Authentication login and assignment of privilege accesses ensures that the solution remains secured. > > **Inconvénients**: Can be a bit user unfriendly at first to the not so computer savy and will require training. Cost is based on server and user licenses which can be inhibiting for smaller companies. Support is excellent, but there is a cost attached and must be budgeted for. > > Generally very satisfactory ----- ### "ARMS is worth every $\!\!\!" — 5.0/5 > **Joe** | *21 mars 2019* | Bijoux et produits de luxe | Taux de recommandation : 10.0/10 > > **Avantages**: The data base and how you can make it work for you. Easy to track customers info and the P.O.S. end is very easy to use. > > **Inconvénients**: Not much I can say about this area. We have used the program for over a year and still can not find things I would say to change. > > From the first time we decided to go with ARMS it has been great. We had CSR come out to New Mexico for the week to help us learn the program. Even after the time they left the customer service team has been just one phone call away to help with all of our needs with questions. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/85381/arms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/85381/arms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées