--- description: Voze : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voze - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Voze](/software/88410/voze) # Voze Canonical: https://fr.capterra.ca/software/88410/voze Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/88410/voze?page=2) > Telenotes est un assistant virtuel CRM avec un taux d'adoption de 94 % qui a déjà permis d'économiser plus de 15 millions d'heures de travail. > > Conclusion : 12 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Voze? Telenotes est adapté à toute entreprise qui emploie des commerciaux sur le terrain dans le secteur de la distribution, de la distribution en gros et de la fabrication. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 12 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Voze - **Pays**: Murray, É.-U. - **Fondé**: 2001 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse prédictive - Base de données de clients - Base de données de contacts - Champs personnalisables - Contacts partagés - Devis - Distribution de leads - Gestion des activités commerciales - Gestion des calendriers - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Gestion du territoire - Importation et exportation de données - Intelligence artificielle et apprentissage automatique - Lead Scoring - Lead nurturing - Logiciels CRM (gestion de la relation client) - Optimisation des itinéraires - Planification - Pour organisations et équipes commerciales - Prévision des ventes - Rapports et analyses - Recherche/Filtre - Saisie de données - Saisie de leads - Segmentation - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations - Traitement des lots ## Intégrations (5 au total) - Google Calendar - Google Maps - HubSpot CRM - HubSpot Marketing Hub - Microsoft Outlook ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) 5. [OpenCRM](https://fr.capterra.ca/software/129881/opencrm) — 4.6/5 (294 reviews) ## Avis ### "Gets the job done." — 4.0/5 > **Lexie** | *23 mars 2019* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: This software gets the job done. All of its functions are designed to help make your workflow easier and as quick as possible. Having a foot pedal and knowing the keyboard shortcuts makes using the software a breeze. > > **Inconvénients**: Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi. > > I am a graphic designer so it's hard not to analyze the look of the program that looks like it was designed in the early 2000s. That does not affect the capabilities of the program though. This program has every capability it needs to in order to get the job done with ease. If somehow the non-responsiveness and slowdowns could be fixed, it would make the workflow much quicker and more efficient. However, when there is a problem, it is quickly resolved by those in charge of maintaining the program. ----- ### "EASY TO USE" — 5.0/5 > **Mona** | *25 mai 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: IT SEEMS THAT VOZE WILL BE EASY TO USE AS I JUST COMPLETED MY 1ST TRAINING. > > **Inconvénients**: I CAN RECORD MY INFO RIGHT AFTER MY EVENT AND I CAN SPEAK TO THE AND IT WILL REGISTER THE INFORMATION. > > I'M LOOKING FORWARD TO USE THE VOZE PROGRAM. ----- ### "Limited Functionality for Pipeline and Contact Management & CRM as a Whole" — 2.0/5 > **Conrad** | *25 mars 2024* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10 > > **Avantages**: Contact databasing is at the core of what Voze offers. They make it easy to import and easy export when you realize it's not what you planned. > > **Inconvénients**: Limited functionality beyond contact management. Lack of sales pipeline management; no pipeline for managing leads. Absence of identifiers or labels for contacts, resulting in one massive database. No task assignment or collaboration features. Inadequate organization and management tools for leads and data. > > Voze CRM's primary strength lies in its contact databasing capabilities, making it suitable for basic contact management tasks. However, its functionality is severely limited beyond this aspect. The absence of sales pipeline management, task assignment, collaboration features, and effective lead organization makes it unsuitable for businesses seeking comprehensive CRM solutions. Transitioning to Voze from more advanced CRM systems may result in frustration due to its lack of essential features. In conclusion, while Voze CRM may serve basic contact management needs, it falls short in providing the robust features required for effective customer relationship management and sales pipeline management. ----- ### "My experience using Telenotes ." — 5.0/5 > **Renee** | *13 décembre 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: What a valuable tool it is in my line of work . I am on the road all the time.Being able to have previous contacts and what we talked about available at my fingertips. > > **Inconvénients**: Previously I did not care for the feature of voice recording because you were not able to erase what you said but now you’ve added the feature of where you can play it back and be able to delete it and start over. > > The ability to track where I’ve been .The ability to follow up on what I’ve done . ----- ### "Maps program" — 5.0/5 > **Timm** | *9 décembre 2020* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: I travel some remote areas and sometimes it is difficult to find new prospects. With a few key words and the Telenotes maps program I have identified several new prospects in my areas and have been able to turn them into my distributors. It is great when I get put off by a current customer or if I just run out of calls to make. This program has shown me that there is always another call to make. If I need help with the program TNOTES has always been right there for me. They have truly made me a lot more than I pay them\! Great ROI. > > **Inconvénients**: I usually have to input the call info on the app before I pull away from the call. On the other hand I have been able to input information even in front of the customer so he knows I am paying attention to his needs. > > The biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/88410/voze?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/88410/voze) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées