--- description: Spotler CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Spotler CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Spotler CRM](/software/88929/really-simple-systems-crm) # Spotler CRM Canonical: https://fr.capterra.ca/software/88929/really-simple-systems-crm Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/88929/really-simple-systems-crm?page=2) > Un CRM facile à utiliser qui vous aide à travailler plus intelligemment en gérant et en suivant vos leads et vos clients, le tout avec un service client exceptionnel. > > Conclusion : 453 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Spotler CRM? Petites et moyennes entreprises B2B. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 453 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Spotler ## Contexte commercial - **À partir de**: 17,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Canada, Guernesey, Irlande, Jersey, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis, île de Man ## Fonctionnalités - Actions découlant d'un événement - Analyse des campagnes - Analyse prédictive - Analyse visuelle - Automatisation des processus et flux de travail - Automatisation du marketing - Base de données de clients - CAN-SPAM Compliance - CRM Integration - Campagnes de drip marketing - Campagnes multiples - Définition des priorités - Fonctions pour secteur de l'assurance - For Financial Institutions - Formulaires en ligne - Gestion de la communication - Gestion des abonnés - Gestion des activités commerciales - Gestion des campagnes - Gestion des canaux - Gestion des clients - Gestion des contacts - Gestion des donateurs - Gestion des flux de travail - Gestion des leads - Gestion des listes d'appels - Gestion des performances - Gestion des tâches - Gestion du pipeline de ventes - Historique des clients - Importation et exportation de données - Marketing social - Messagerie instantanée - Mobile Optimization - Notes et commentaires - Outils de collaboration - Pages de renvoi et formulaires web - Personnalisation - Planification - Planification des campagnes - Planification des campagnes - Rappels - Rapports de ventes - Recherche/Filtre - Segmentation de la clientèle - Suivi de l'engagement - Suivi des clients - Suivi des conversions - Suivi des courriels - Tableau de bord d'activités ... et 45 fonctionnalités supplémentaires ## Intégrations (28 au total) - ActiveCampaign - Calendly - Campaign Monitor by Marigold - Constant Contact - Dropbox Business - Gmail - Google Docs - Google Drive - Google Sheets - Gravity Forms - LeadGen App - Leadinfo - Mailchimp - Meta for Business - Microsoft Azure ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de CRM pour le service financier](https://fr.capterra.ca/directory/30562/financial-crm/software) - [Logiciels de CRM pour la construction](https://fr.capterra.ca/directory/30657/construction-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Avis ### "Essential Software" — 5.0/5 > **Rod** | *12 mars 2021* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: We have all our client and contact details together, we use the integrated email so it stores all incoming and outgoing mails providing a full record of conversations and data. Overall, this is a realtively inexpensive but critical part of the mangement of our business. > > **Inconvénients**: Sometimes the customisation seems a bit clunky, and whern adding in new clients and contacts there are lots of fields that we don't use. We probably could take those out but haven't because the customisation we don't find simple. > > Overall we've had a reall good experience over 7 years and don't regret for a minute going with RSS. The few occasions we've used the support it's been good and the issues were resolved, and we tend not to think too much about RSS, but maybe that's the sign of a good system, it does what we need and is just there when we need it. ----- ### "Using Really Simple Systems CRM" — 5.0/5 > **Paul** | *10 novembre 2022* | Emballage et conteneurs | Taux de recommandation : 8.0/10 > > **Avantages**: The system is easy to use with plenty of help and education offered if needed.The onscreen look is easy on the eye, clear \& concise > > **Inconvénients**: The biggest drawback is the lack of a merge mail feature to enable data to be inserted into a 'live' document for mailing letters etc.To form groups of contacts is cumbersome through the report system ----- ### "Reliable CRM system" — 3.0/5 > **Helen** | *30 mars 2022* | Édition | Taux de recommandation : 7.0/10 > > **Avantages**: I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development. > > **Inconvénients**: That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me. > > In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer. ----- ### "Use of CRM" — 5.0/5 > **Diana** | *19 août 2020* | Pétrole et énergies | Taux de recommandation : 7.0/10 > > **Avantages**: The most important things to me are:- tracking of emails with each customer, tracking of quotation/sales confirmations with each customer. Checking where we are up to with opportunities. > > **Inconvénients**: I have not used this with any other system, but I cannot fathom out the report side of things, but neither have I asked for help using it so far either. > > When I have needed help with something I have had a quick and useful response very quickly. I find it easy to use for what I need. ----- ### "Easy to use and implement" — 5.0/5 > **Wendy** | *30 mars 2022* | Traduction et localisation | Taux de recommandation : 8.0/10 > > **Avantages**: This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up. > > **Inconvénients**: Time will tell but at the moment it looks good. > > I am currently working towards switching to Really Simple Systems CRM after a very successful trial. Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient. ----- Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/88929/really-simple-systems-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/88929/really-simple-systems-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées