--- description: DrChrono : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de cabinet médical](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://fr.capterra.ca/software/89392/drchrono-practice-management Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/89392/drchrono-practice-management?page=2) > Produit mobile tout-en-un et basé sur le cloud de dossier médical partagé avec gestion de projet DrChrono incluant un flux de réclamations en direct, des contrôles d'admissibilité en temps réel et des rappels personnalisés. > > Conclusion : 493 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DrChrono? DrChrono se met à la disposition des petits cabinets individuels et des grands cabinets de groupes médicaux grâce à de nombreuses personnalisations spécialisées. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 493 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: EverCommerce ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide au codage - Aide à la décision - Avis de versement - Base de données de référence sur les drogues - Clôture de réclamations - Confirmations/Reminders - Conforme HIPAA - Conformité pour le secteur médical - Conférences vidéo - Dossier médical informatisé et partagé - Déclarations de sinistre électroniques - EPCS Compliant - Emplacements multiples - Facturation - Facturation médicale - For Medical Spas - For Podiatrists - Formulaires personnalisables - Gestion de cabinet - Gestion de formulaire - Gestion des assurances - Gestion des clients - Gestion des dossiers patients - Gestion des enseignants et du personnel scolaire - Gestion des recettes - Gestion des rendez-vous - Gestion des réclamations - Historique des factures - Medication Alerts/Warnings - Medication Management - Modèles personnalisables - Participation des patients - Planification des médecins - Planification des rendez-vous - Portail des patients - Pour la kinésithérapie - Pour les optométristes - Prescription Renewal - Prescription électronique - Rappels - Remote Treatment Planning - Rendez-vous récurrents - Saisie de codes et de frais - Suivi de la conformité - Therapy Notes - Traitement des paiements - Télémédecine - À des fins médicales - Évaluations initiales ... et 16 fonctionnalités supplémentaires ## Intégrations (30 au total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... et 15 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de cabinet médical](https://fr.capterra.ca/directory/20029/medical-practice-management/software) ## Catégories connexes - [Logiciels de gestion de cabinet médical](https://fr.capterra.ca/directory/20029/medical-practice-management/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://fr.capterra.ca/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://fr.capterra.ca/directory/32617/podiatry-emr/software) - [Logiciels pour patients](https://fr.capterra.ca/directory/30857/patient-portal/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) ## Logiciels similaires 1. [AestheticsPro](https://fr.capterra.ca/software/93446/aestheticspro) — 4.5/5 (678 reviews) 2. [Fusion](https://fr.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 3. [ModMed](https://fr.capterra.ca/software/124590/ema) — 4.5/5 (567 reviews) 4. [Tebra](https://fr.capterra.ca/software/129169/tebra) — 3.9/5 (1385 reviews) 5. [Alleva](https://fr.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) ## Avis ### "DrChrono as a tool for digital healthcare management" — 5.0/5 > **Arsalan** | *4 octobre 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: DrChrono helps simplify daily healthcare tasks such as managing patients records,appointments and making its valuable for money spend. It also provides clinical documentation and notes that saves time and keeps everything organized. > > **Inconvénients**: Sometimes patients record security issues can happen due to system issues and bugs. Customer support can be slow. High pricing for smaller businesses > > Overall, it’s a great platform to manage patient documentation, scheduling and appointments. Although technical and customer support can be improved ----- ### "Easy to use program with great support" — 4.0/5 > **Tracy** | *25 mai 2018* | Conseil en gestion > > **Avantages**: I love how very self explanatory Dr. Chrono is. I find it very easy to navigate from reporting to scheduling. The support staff is very responsive and attentive for any and all questions. Any time I needed assistance I received responses promptly. Every staff member that I spoke with always took the time to show me step by step instructions and were always available for follow up questions down the road. > > **Inconvénients**: The biggest problem that my clinic has run into with this software is that we have three different doctors in our practice that each have there own ways of taking payments, but because we only have one license for Dr. Chrono is hard to know which doctor the patient owes money too considering they see all three. We have worked around the problem, but it's very time consuming. Also the reporting was very minimal but has gotten better through the years ----- ### "DrChrono is Inconsistent at Best" — 4.0/5 > **Jay** | *28 août 2023* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is. > > **Inconvénients**: The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO. > > I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on. ----- ### "TERRIBLE COMPANY WITH UNRELIABLE SOFTWARE\!\!" — 1.0/5 > **Andrew** | *13 novembre 2025* | Médecine douce | Taux de recommandation : 0.0/10 > > **Avantages**: Starting out as a new provider opening my practice I had only ever worked with DrChrono as an intern at a different practice and he didn't have much positive or negative things to say about the software but I decided to sign up with them when I opened. In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent. > > **Inconvénients**: As time went on and they kept launching new features (most we didn't use) the platform became more and more unstable. We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent dealing with poor and frankly rude customer service reps. After about 6 months of them trying to fix all the issues they then raised the price of the software every year, and required a year contract in excess of over 1500 a month for a small practice with 3 providers. Software like Jane and Chirotouch charge a third of that and have far less issues. At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from our schedule, the software would go offline for hours during normal working business hours and many many other issues. > > Myself and my team have had nothing but problems for years with DrChrono. The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers). We lost soooo much time and money with all the issues we've had with them. After deciding to leave and switch to a better software, they have now sent us to collections for the remaining 2 months they say we owe for the software we are no longer using. I should be suing them for all of the mishandled insurance claims, security breaches and lost medical records that patients are requesting. DO NOT GO WITH THIS COMPANY THEY ARE TERRIBLE\! ----- ### "Choose any other EHR." — 1.0/5 > **Katherine** | *29 mai 2025* | Psychologie | Taux de recommandation : 0.0/10 > > **Avantages**: They have identified features that would be helpful to integrate in an EHR. There are a few options for customizing forms and templates. > > **Inconvénients**: Poor reliability. Things break all the time, and then when you make a help ticket, the help desk gaslights you trying either blame user error, or claim that the problem doesn't really exist. Eventually, you get them to understand the problem, but then it takes weeks to solve a ticket, if ever. > > Signing up with Dr. Chrono was the worst practice decision I've made. They started off so well when we signed up in 2016. I loved them for the first couple of years. They offered to pay for me to attend a conference so that I would come to some marketing dinners and convince other providers to sign up. I almost did it, but scheduling didn't work. And then the honeymoon ended. First it was constant system slowness, glitches, then they outsourced their help desk. Every time I thought it wouldn't get worse, things deteriorated further. There is no easy way to export chart notes, so it will cost thousands and thousands to transfer 9 provider's worth of data elsewhere. I feel like a hostage. Some examples. In February, they broke our providers' inboxes. Instead of each provider seeing only their patient's messages and faxes like had been the case for 9 years, now we all see EVERYONE'S. In addition to privacy concerns, it makes a safety issue, as I have to wade through 100s of messages to find the 4 messages from MY patients. Very easy to miss important communications. We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a problem. Aetna ERAs for two of our providers still don't work, 5 months after they forced us to change clearinghouses. Labcorp won't complete the integration unless you pay thousands of dollars or send them a high number of lab orders per week. Appointment reminders didn't go out last weekend. We've had at least 3 days in the last year where the system was completely down for most of the day. Periodically, the system applies payments to balances, even though the transaction failed, so we have to watch carefully for that. ----- Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/89392/drchrono-practice-management?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/89392/drchrono-practice-management) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées