--- description: Surpass : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Surpass - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de bibliothèques](/directory/30022/library-automation/software) > [Surpass](/software/8980/surpass) # Surpass Canonical: https://fr.capterra.ca/software/8980/surpass Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/8980/surpass?page=2) > Une suite d'applications qui automatise en douceur toutes les fonctions quotidiennes des bibliothèques et des centres multimédias. > > Conclusion : 128 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Surpass? Écoles, bibliothèques publiques, églises, bibliothèques d'entreprise ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 128 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Surpass Software - **Fondé**: 1985 ## Contexte commercial - **À partir de**: 55,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Inde, États-Unis ## Fonctionnalités - Bibliothèque de contenu - Collecte des frais - Gestion de contenu - Gestion de la circulation - Gestion des périodiques - Gestion des ressources numériques - Gestion des stocks - Gestion des séries - Gestion des usagers - Gestion des étagères de réserve - OPAC - Recherche/Filtre - Self Check-In/Check-Out ## Intégrations (1 au total) - OverDRIVE ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de bibliothèques](https://fr.capterra.ca/directory/30022/library-automation/software) ## Catégories connexes - [Logiciels de gestion de bibliothèques](https://fr.capterra.ca/directory/30022/library-automation/software) - [Logiciels pour catalogue](https://fr.capterra.ca/directory/30062/catalog-management/software) ## Logiciels similaires 1. [Mandarin](https://fr.capterra.ca/software/29128/mandarin) — 4.7/5 (60 reviews) 2. [Follett Destiny Library Manager](https://fr.capterra.ca/software/8972/destiny-library-manager) — 4.5/5 (35 reviews) 3. [Alexandria](https://fr.capterra.ca/software/27788/alexandria) — 4.8/5 (24 reviews) 4. [ResourceMate](https://fr.capterra.ca/software/40056/resourcemate) — 4.5/5 (36 reviews) 5. [Apollo](https://fr.capterra.ca/software/133474/apollo) — 4.8/5 (6 reviews) ## Avis ### "Best Library Acquisition\!" — 5.0/5 > **Kathleen** | *4 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Customer service is excellent. They respond within minutes to my questions, and are extremely helpful and patient. The OPAC looks amazing and is easy to use. It's also quick and simple to catalogue new entries. Perfect fit for our small library\! > > **Inconvénients**: Sometimes having to type the exact title to find the book in the Resource list. > > Surpass has exceeded our expectations and needs. However, it's also simple to use and small enough to manage, and the customer service is immediate and personal. Very happy with our decision to go with Surpass\! ----- ### "Not Too Old to Learn" — 5.0/5 > **David** | *23 juin 2024* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: It appears to be very easy to use. As soon as we received our login information we started work inputting our books into the system. > > **Inconvénients**: I haven't come across anything I don't like so far\! ----- ### "A Flexible System That Improves with Experience" — 5.0/5 > **Mia** | *8 janvier 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Surpass is its strong library management capabilities, security features, and customization options. While there is a learning curve, the system is intuitive and makes book cataloging, managing the library catalog, and tracking materials efficient and reliable. > > **Inconvénients**: What I liked least about Surpass is the initial learning curve. While the system is robust and customizable, it can take time for new users to become comfortable navigating all features without additional guidance or training. > > My overall experience with Surpass has been positive. While there is a learning curve, the system is secure, customizable, and effective for library management, book cataloging, and tracking both circulating and non-circulating materials. ----- ### "Proceed with Caution" — 3.0/5 > **Jill** | *19 janvier 2022* | Bibliothèques | Taux de recommandation : 4.0/10 > > **Avantages**: I like the bright colors on the catalog. I also like that you can catalog books by just typing in the title and author. > > **Inconvénients**: The follow-up by the Help Desk is pretty much non-existent. The chat feature does not work so if you put in a ticket, you have to log in again to see if your question has been answered. I was hoping it would send me an email. It is also very slow when checking in books. ----- ### "Five stars\! Couldn't be happier\!" — 5.0/5 > **Marjorie** | *3 septembre 2025* | Bibliothèques | Taux de recommandation : 10.0/10 > > **Avantages**: I’ve had a very positive experience working with Surpass as an administrator. The process of inputting new resources is straightforward and efficient, with clear fields and options that make organizing materials simple. I especially appreciate the flexibility in customizing records, which allows me to highlight important details and ensure users can easily locate what they need. Navigating around the site is smooth and intuitive—the menus are well-structured, and search features are responsive and accurate. > > **Inconvénients**: There is nothing so far that I have not liked about Surpass. It has been a learning curve to navigate around the site, so expect to need some time initially. > > Overall, the system has greatly improved the way I manage and present our library’s collection, making it both user-friendly for patrons and practical for administrators like myself. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/8980/surpass?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/8980/surpass) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées