--- description: ECP : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour aide à domicile](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://fr.capterra.ca/software/90493/ecp Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/90493/ecp?page=2) > Une solution logicielle web abordable et indépendante de toute plateforme, adaptée aux besoins des services d'aide à domicile de toutes tailles. > > Conclusion : 176 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ECP? Pharmacies, aides à domicile, soins de la mémoire, programmes de vie autonome, centres de rééducation, garderies et logements collectifs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 176 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Extended Care Professional - **Pays**: East Troy, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données sur les médicaments - Communications avec les patients - Distribution de leads - Dossier médical informatisé et partagé - Facturation - Facturation médicale - Fonctions pour soins longue durée - Gestion de la communication - Gestion de la conformité - Gestion des campagnes - Gestion des contacts - Gestion des documents - Gestion des dossiers patients - Gestion des flux de travail - Gestion des incidents - Gestion des leads - Gestion des patients - Gestion des pipelines - Gestion des plans de soins - Gestion des rendez-vous - Gestion des tâches - Gestion des évaluations - Gestion du personnel - Gestion médicale - Graphiques - Génération de leads - Historique des factures - Historique des médicaments - Importation et exportation de données - Lead nurturing - Marketing par courriel - Meal/Nutrition Management - Medication Management - Planification - Prescription électronique - Qualification de leads - Rappels - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de leads - Signature électronique - Soins gériatriques - Stockage de documents - Suivi de la conformité - Suivi des interactions - Suivi des statuts - Système d'intervention médicale - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (53 au total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... et 38 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) ## Catégories connexes - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software) - [Logiciels de facturation pour le secteur médical](https://fr.capterra.ca/directory/30026/medical-billing/software) - [Logiciels de pharmacie](https://fr.capterra.ca/directory/30593/pharmacy/software) ## Logiciels similaires 1. [PointClickCare EHR for Senior Living](https://fr.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (145 reviews) 3. [Therap](https://fr.capterra.ca/software/124101/therap) — 4.7/5 (107 reviews) 4. [StoriiCare](https://fr.capterra.ca/software/163319/storiicare) — 4.8/5 (50 reviews) 5. [Yardi Senior Living Suite](https://fr.capterra.ca/software/164514/yardi-senior-living-suite) — 4.3/5 (18 reviews) ## Avis ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23 janvier 2013* > > **Avantages**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Inconvénients**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Inconvénients**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2 juin 2026* | Hôpitaux et soins de santé | Taux de recommandation : 4.0/10 > > **Avantages**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Inconvénients**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "ECP review" — 5.0/5 > **Megan** | *30 juillet 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: ECP customer support is very helpful with walking you through how to fix things or set things up in the system. They're willing to take suggestions to help with program development. The tutorial videos make it easy to train staff on how to properly document tasks and concerns. > > **Inconvénients**: There's a glitch that happens at times that causes the inventory to be off. The only conclusion we've come to is we might be having a lapse in our internet at that time which would not be ECP's fault but makes it inconvenient especially when dealing with narcotics. ----- ### "ECP Review at AOH" — 4.0/5 > **Malou** | *14 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to work together with clinical, CRM and Carefeed and automate many parts, also the assessment to fill in the care plan. > > **Inconvénients**: The reporting and finding our best referral sources and how many leads they have sent us. Also dashboard has issues reporting thing accurately. > > Good, we have used clinical for a 10+ years and have had good support and growth. Having good response around our questions. ----- Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/90493/ecp?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/90493/ecp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées