--- description: ECP : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour aide à domicile](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://fr.capterra.ca/software/90493/ecp Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/90493/ecp?page=2) > Une solution logicielle web abordable et indépendante de toute plateforme, adaptée aux besoins des services d'aide à domicile de toutes tailles. > > Conclusion : 154 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ECP? Pharmacies, aides à domicile, soins de la mémoire, programmes de vie autonome, centres de rééducation, garderies et logements collectifs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 154 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Extended Care Professional - **Pays**: East Troy, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données sur les médicaments - Communications avec les patients - Distribution de leads - Dossier médical informatisé et partagé - Facturation - Facturation médicale - Fonctions pour soins longue durée - Gestion de la communication - Gestion de la conformité - Gestion des campagnes - Gestion des contacts - Gestion des documents - Gestion des dossiers patients - Gestion des flux de travail - Gestion des incidents - Gestion des leads - Gestion des patients - Gestion des pipelines - Gestion des plans de soins - Gestion des rendez-vous - Gestion des tâches - Gestion des évaluations - Gestion du personnel - Gestion médicale - Graphiques - Génération de leads - Historique des factures - Historique des médicaments - Importation et exportation de données - Lead nurturing - Marketing par courriel - Meal/Nutrition Management - Medication Management - Planification - Prescription électronique - Qualification de leads - Rappels - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de leads - Signature électronique - Soins gériatriques - Stockage de documents - Suivi de la conformité - Suivi des interactions - Suivi des statuts - Système d'intervention médicale - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (60 au total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... et 45 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) ## Catégories connexes - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software) - [Logiciels de facturation pour le secteur médical](https://fr.capterra.ca/directory/30026/medical-billing/software) - [Logiciels de pharmacie](https://fr.capterra.ca/directory/30593/pharmacy/software) ## Logiciels similaires 1. [Senior Living Core Platform](https://fr.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Therap](https://fr.capterra.ca/software/124101/therap) — 4.7/5 (93 reviews) 3. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (145 reviews) 4. [Yardi Senior Living Suite](https://fr.capterra.ca/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 5. [StoriiCare](https://fr.capterra.ca/software/163319/storiicare) — 4.8/5 (48 reviews) ## Avis ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23 janvier 2013* > > **Avantages**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Inconvénients**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "Highly Recommend ECP" — 5.0/5 > **Candis** | *23 novembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: ECP is very user friendly. My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help. We use all aspects of the system, from eMAR to incident reporting. We have our own assessment tool in the system, as well as our own supporting assessments and evaluations. Overall, a great product. > > **Inconvénients**: I’d like to see AI capability, i.e, predictive risk concerns with residents based on documentation and incident reporting. > > Overall, a great experience. We have been using ECP for 10+ years and have been exceptionally satisfied with their software and customer service. ----- ### "ECP no easy" — 3.0/5 > **Angie** | *18 juin 2023* | Cabinets médicaux | Taux de recommandation : 3.0/10 > > **Avantages**: the cart set up screens. Easy to identify a resident. > > **Inconvénients**: To many ways to enter one entry. ie Treatment, daily task. Care plan, single care > > I have used it for 4 years. I learn something new every day. Some good some bad. ----- ### "Director of Nursing" — 4.0/5 > **Linda** | *10 mars 2026* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to navigate, Customer service is always quick in returning calls and messages, with easy-to-understand direction. I can easily find any information documented, and customize any report needed. I have no idea about how much money or value it cost, billing or security as that is not part of my access, but I have > > **Inconvénients**: What I like least about ECP is sometimes information is not accessible in all areas. Like if I put a tb skin test in ECP and it was given I still have to go in immunizations to document it again. > > My experience with ECP has been relatively easy. I am not a computer person, and I only know how to do what I am taught, but I feel I can teach someone else how to use majority of this system. ----- ### "Happy we switched to ECP\!" — 4.0/5 > **Jamie** | *3 novembre 2025* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Overall a great EMR. Ease of uploading and the ability to keep everything in one place. The ECP support is very knowledgeable and friendly. I would recommend to any assisted living or SNF. > > **Inconvénients**: Setting alerts for staff notifications seems to be more difficult than it should be and there is no way to alert us if someone doesn't have a BM for 48 hrs. > > Very positive experience from the beginning. Great support. Does interface with our pharmacy which is why we switched in the first place. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/90493/ecp?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/90493/ecp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées