--- description: Booker : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booker - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Booker](/software/90708/booker) # Booker Canonical: https://fr.capterra.ca/software/90708/booker Page : 1/41\ Suivant: [Page suivante](https://fr.capterra.ca/software/90708/booker?page=2) > Logiciel cloud de réservation en ligne, de planification, de point de vente et de marketing : tout ce dont vous avez besoin pour vous simplifier la vie. > > Conclusion : 981 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Booker? Les salons et instituts qui souhaitent gérer et développer leur activité à l'aide d'une plateforme cloud simple, mais performante. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 981 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Mindbody - **Pays**: New York, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 139,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Automatisation du marketing - Barcode/Ticket Scanning - Base de données de clients - Base de données de clients - Base de données des employés - Carte de fidélité - Changement d'équipe - Comptabilité - Comptes clients - Confirmations/Reminders - Contrôles/Permissions d'accès - Emplacements multiples - Facturation - For Barbershops - For Medical Spas - Gestion de la paie - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des employés - Gestion des présences - Gestion des remises - Gestion des rendez-vous - Gestion des réservations - Gestion des stocks - Intégration de sites web - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Paiements en ligne - Planification - Planification automatisée - Planification des rendez-vous - Planification en temps réel - Point de vente (PDV) - Pour salons de beauté et les spas - Rappels - Rapports de ventes - Rapports et analyses - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Stratégie de marque personnalisable - Suivi du temps et des dépenses - Support client - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements ## Intégrations (7 au total) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) ## Logiciels similaires 1. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3632 reviews) 2. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4096 reviews) 3. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4107 reviews) 4. [Goldie](https://fr.capterra.ca/software/1036086/goldie) — 4.8/5 (1147 reviews) 5. [Acuity Scheduling](https://fr.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) ## Avis ### "Easy appointment management, schedule settings could be improved" — 5.0/5 > **Chantel** | *7 juin 2024* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: They notified you via email for every new appointment, making it easy to keep track of client appointments. > > **Inconvénients**: Their practitioner scheduling could use some improvement, in terms of making it more customizable. There was no way to have practitioners on a bi-weekly schedule and had to be input manually week by week. > > Overall easy set up and navigation. User friendly for clients, however could use some minor upgrades with scheduling customization. ----- ### "Not my favorite booking software by far." — 2.0/5 > **Carley** | *17 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: It has an unlimited amount of options for services and prices as well as staff. > > **Inconvénients**: Confusing system, spent over 6 months trying to learn it and it's so convoluted I don't understand why anybody would use this, and it's next to Impossible to try to book online through the app > > I did not enjoy Booker at all. Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys". Nothing in the booker booking system was easy or made sense ----- ### "Booker software for RMT use" — 3.0/5 > **Tonja** | *16 octobre 2024* | Médecine douce | Taux de recommandation : 8.0/10 > > **Avantages**: E-commerce and online booking options are great, easy to use and customer service is very responsive. > > **Inconvénients**: Price is high and software does not have built in clinic insurance or client record management. Doesn't integrated with Moneris unless you pay for a 3rd party gateway > > Basically it's very user friendly, but I've needed to also use a client management software as well. ----- ### "Book It\!" — 5.0/5 > **Ashely** | *11 octobre 2018* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system. > > **Inconvénients**: The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue. ----- ### "Good, but expensive" — 4.0/5 > **Renata** | *5 octobre 2024* | Hôtellerie | Taux de recommandation : 4.0/10 > > **Avantages**: Very complete with so many features, marketing and reports. > > **Inconvénients**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it > > Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch ----- Page : 1/41\ Suivant: [Page suivante](https://fr.capterra.ca/software/90708/booker?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/90708/booker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées