--- description: Kitomba Salon and Spa Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kitomba Salon and Spa Software - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://fr.capterra.ca/software/91452/kitomba Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/91452/kitomba?page=2) > Kitomba est un logiciel de gestion d'affaire complet qui aide des milliers de salons, de spas et de cliniques à réussir depuis 2002. > > Conclusion : 80 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Kitomba Salon and Spa Software? Des petits aux grands salons de coiffure et de beauté, Kitomba s'adresse aux salons et spas de tous types et de toutes tailles. S'inscrire pour une démo gratuite. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 80 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Kitomba - **Pays**: Wellington, Nouvelle-Zélande - **Fondé**: 2002 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site) - **Langues**: anglais - **Pays disponibles**: Australie, Nouvelle-Zélande, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Base de données de clients - Base de données de clients - Carte de fidélité - Comptabilité - Confirmations/Reminders - Contrôles/Permissions d'accès - Emplacements multiples - Facturation - For Medical Spas - Formulaires personnalisables - Gestion de la paie - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des fournisseurs - Gestion des rendez-vous - Gestion des réservations - Gestion des stocks - Gestion des tâches - Intégration de sites web - Marketing par courriel - Mesure des performances - Paie et commissions - Paiements en ligne - Paiements électroniques - Planification - Planification automatisée - Planification des rendez-vous - Planification en temps réel - Point de vente (PDV) - Pour salons de beauté et les spas - Rappels - Rapports et statistiques - Rendez-vous récurrents - Réservation en ligne - Stratégie de marque personnalisable - Suivi du temps et des dépenses - Synchronisation du calendrier - Traitement des cartes de crédit - Traitement des paiements ## Intégrations (4 au total) - Mailchimp - PayPal - Vish - Xero ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) ## Logiciels similaires 1. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (300 reviews) 2. [DaySmart Salon](https://fr.capterra.ca/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 3. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3486 reviews) 4. [ZENOTI](https://fr.capterra.ca/software/131057/zenoti) — 4.4/5 (1250 reviews) 5. [Aura Salonware](https://fr.capterra.ca/software/181855/salonos) — 4.6/5 (83 reviews) ## Avis ### "Fantastic Customer support" — 5.0/5 > **Leigh** | *4 août 2019* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good > > **Inconvénients**: Kitomba does not have the ability to create re-occurring bookings ----- ### "Happy user" — 5.0/5 > **Brooke** | *19 décembre 2024* | Cosmétiques | Taux de recommandation : 3.0/10 > > **Avantages**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Inconvénients**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Good for small business, but far too basic for big business." — 3.0/5 > **Danielle** | *4 août 2019* | Santé, bien-être et fitness | Taux de recommandation : 4.0/10 > > **Avantages**: I like that the salons have so much great reporting available to them, unfortunately most sites aren't using this to its full potential and there is no way to look at some of these reports from Head Office or at a national level. > > **Inconvénients**: Kitomba lacks a lot of functionality that a big, multi-site business requires, and is not set up to deliver standard retail functions in terms of promotions. For example Buy 2 get 1 Free promotions. Leaving offers to be manual entered, and actioned leaves the business open to errors and misuse. There is key gaps in the reporting available, and anything comparable requires running two reports and manually working out the variance which is something I would consider basic. Imagine if you could produce a report on points earned on a specific brand, during a specified time period... and charge the vendor for those points... you could create some clever promotions if the reporting and keying allowed. Had I been part of the decision process I would not have chosen Kitomba. It's basic, and geared largely towards single, or smaller businesses. The lure of having a points/rewards system is off set by the inability to easy look at the data at a nationwide level. There isn't even the ability to bulk up load quantities for sites across the group, for instance in a GWP promotion where I know and created the quantities per site, I have to leave it to the sites to enter the quantity (which they never do). > > Our account person is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking. ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Inconvénients**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 décembre 2024* | Cosmétiques | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Inconvénients**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/91452/kitomba?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/91452/kitomba) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées