--- description: Insight : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Insight - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'agenda](/directory/30757/appointment-scheduling/software) > [Insight](/software/9183/insight-salon-software) # Insight Canonical: https://fr.capterra.ca/software/9183/insight-salon-software Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/9183/insight-salon-software?page=2) > Système de gestion de salon axé sur le service client. L'objectif est d'aider votre salon à s'organiser, à gagner du temps et à générer des revenus \! > > Conclusion : 135 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Insight? Depuis les loueurs de chaise jusqu'aux salons multisites, le logiciel Insight est utilisé par plus de 7 500 entreprises en croissance et 50 000 utilisateurs au Canada, aux États-Unis et dans le monde entier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 135 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Syntec Business Systems - **Fondé**: 1991 ## Contexte commercial - **À partir de**: 25,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Anguilla, Antigua-et-Barbuda, Aruba, Australie, Bahamas, Barbade, Bermudes, Bélize, Canada, Costa Rica, Cuba, Dominique, Grenade, Guadeloupe, Guatemala, Haïti, Honduras, Irlande, Jamaïque, Martinique et 21 de plus ## Fonctionnalités - Accès mobile - Automatisation du marketing - Base de données de clients - Base de données de clients - Carte de fidélité - Confirmations/Reminders - Emplacements multiples - For Barbershops - For Medical Spas - Formulaires personnalisables - Gestion de la paie - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des rendez-vous - Gestion des stocks - Intégration de sites web - Marketing par courriel - Paiements en ligne - Paiements électroniques - Planification automatisée - Planification des rendez-vous - Point de vente (PDV) - Pour salons de beauté et les spas - Rappels - Rendez-vous récurrents - Réservation en ligne - Traitement des paiements ## Intégrations (1 au total) - QuickBooks Online Advanced ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Logiciels de coiffure](https://fr.capterra.ca/directory/31458/barbershop/software) - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) ## Logiciels similaires 1. [ZENOTI](https://fr.capterra.ca/software/131057/zenoti) — 4.4/5 (1250 reviews) 2. [Boulevard](https://fr.capterra.ca/software/180087/boulevard) — 4.6/5 (364 reviews) 3. [Mindbody](https://fr.capterra.ca/software/40229/mindbody) — 4.0/5 (2982 reviews) 4. [Booker](https://fr.capterra.ca/software/90708/booker) — 4.1/5 (978 reviews) 5. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3479 reviews) ## Avis ### "I used this software for work and it worked pretty well for us." — 4.0/5 > **Utilisateur vérifié** | *22 juillet 2018* | Services aux consommateurs > > **Avantages**: I liked how easy it was to use once you get used to using it. It definitely made running the salon easier. > > **Inconvénients**: I found it wasn't the most user friendly software they have available, I found myself needing a lot of help at first. ----- ### "Seamless transition, and the solution to many issues we had in the past made Insight a smart choice." — 5.0/5 > **Taylor** | *3 août 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to find and run any report we may need in order to keep an eye on benchmarks and create goals is the most valuable tool for us. Insight makes it easy to look back in time, make changes where we need; as well takes the manual work out of marketing and reminders/confirmations of our appointments. We have been able to use the tools given to keep a closer eye on client trends and make sure we can solve even the smallest problems within salon functionality. > > **Inconvénients**: The thing that makes it a little harder to use is a small lack of customization in regards to what we can view on the appointment book screen, certain fees and services in our salon that don't really fit into any category or place, and the lost ability to add unlimited service providers in our quickly growing salon. Though Insight does offer the best they can when calling for solutions, and usually provides an alternative way of doing things. It is disappointing to have to continue to pay more each time we are ready to add a new feature. ----- ### "The worst spa and salon software by far\!" — 1.0/5 > **Paige** | *8 février 2017* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: None > > **Inconvénients**: Rude Hard to get a hold of > > I joined insight 6 months ago and have had nothing but problems with this company. They never answer their phones, and when they do they seem not very interested in sorting any of your problems out. What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them. I spoke to a rep who basically threw it in my face that they have a right to disable your account. I have had a lot of software and normally they give you a grace period especially since your trying to make that payment. ----- ### "Great customer service." — 5.0/5 > **Cheryl** | *5 août 2017* > > **Avantages**: We like everything\! Easy to use and friendly customer service. Love the auto updates auto backup. Couldn't be happier. > > **Inconvénients**: Server can be slow, wish we could just log in and be more web based. Like quickbooks. Don't like the pay per text confirming. Should be less expensive. ----- ### "Amazing experience- the company really cares about you and stands for their product" — 5.0/5 > **Ryan** | *26 décembre 2017* > > **Avantages**: Amazing experience from the start. Sales got me best fit and deal. Support helped set me up the first phone call I made on the equipment arrived. Every time we had questions they answer the call right away and they are very very knowledgeable. I also had two reports I needed to be tweaked to how I am managing my business and I actually had discussions with the President of the company who went completely above and beyond with his whole team to get the report modifications (a LOT of work too) ahead of the regular release schedule because they knew how much they impacted us. I recommend this as the definitive and premiere salon software to use. I could not imagine a better piece of software with a company ran by better people in the world. I feel like we got lucky by selecting Insight\! ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/9183/insight-salon-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/9183/insight-salon-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées