--- description: Salon / Spa Account Manager : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salon / Spa Account Manager - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Salon / Spa Account Manager](/software/9199/salon-spa-account-manager) # Salon / Spa Account Manager Canonical: https://fr.capterra.ca/software/9199/salon-spa-account-manager Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/9199/salon-spa-account-manager?page=2) > Planificateur de rendez-vous Onetouch, CRM (Customer Relationship Management), marketing, réservations de salle de documentation et programme de fidélité. > > Conclusion : 13 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Salon / Spa Account Manager? Milano cible le secteur de la beauté et du spa, en particulier les organisations qui cherchent à gérer les réservations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 13 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Milano Software - **Fondé**: 1990 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Pays disponibles**: Canada ## Fonctionnalités - Base de données de clients - Carte de fidélité - Emplacements multiples - Gestion de la paie - Gestion des clients - Gestion des employés - Gestion des rendez-vous - Gestion des stocks - Planification des rendez-vous - Point de vente (PDV) - Rendez-vous récurrents ## Intégrations (3 au total) - Global Payments Integrated - Shift4 - Worldpay for Enterprise ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) ## Logiciels similaires 1. [DaySmart Salon](https://fr.capterra.ca/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (300 reviews) 3. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3479 reviews) 4. [Aura Salonware](https://fr.capterra.ca/software/181855/salonos) — 4.6/5 (83 reviews) 5. [Goldie](https://fr.capterra.ca/software/1036086/goldie) — 4.8/5 (1129 reviews) ## Avis ### "I've used Milano software in school and once you wrap your head around it, its' a great program\!" — 5.0/5 > **Karley** | *13 mars 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input. > > **Inconvénients**: Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program. > > All the benefits you would anticipate from a CRM. ----- ### "Great program, has lots of reports available for individual staff and team reports" — 4.0/5 > **Kristen** | *6 mars 2018* > > **Avantages**: I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program > > **Inconvénients**: I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion ----- ### "Milano was software my company ended up moving away from." — 3.0/5 > **Omar** | *21 février 2020* | Services aux consommateurs | Taux de recommandation : 4.0/10 > > **Avantages**: They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems. > > **Inconvénients**: I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave > > Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself. ----- ### "Amazing" — 5.0/5 > **Tamara** | *9 février 2020* | Cosmétiques | Taux de recommandation : 9.0/10 > > **Avantages**: This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings. > > **Inconvénients**: The only downfall to this system is that it isn't free > > Used this software for 13+ years, it has never let us down ----- ### "We have been using this software for 12 years. It is very user friendly" — 4.0/5 > **Chista** | *8 février 2018* > > **Avantages**: Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface. > > **Inconvénients**: There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/9199/salon-spa-account-manager?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/9199/salon-spa-account-manager) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées