TheraOffice

The best industry-specific EMR software all of your practice's needs.

Avantages :

I feel like all I ever used to do when we didn't have TheraOffice was dealing with stacks of paper and transferring them from one room of the office to the next. Now with TheraOffice, all I have to do is walk to the printer if I need a piece of paper (which is rare). The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.

Inconvénients :

So far we have had a lot of issues with the software freezing on occasion, however, that just gives me a moment to get up and grab a cup of coffee!

Theraoffice review

Commentaires : It is an easy to use program once you learn the program.

Avantages :

This program is similar to a CRM related to health care industry. It is easy and forward.

Inconvénients :

This program can run slow when it is not updated.

Terrible product, terrible customer support

Commentaires : I hate it, every week is a new problem

Avantages :

nothing, i hate every aspect of this product

Inconvénients :

Every update causes more problems. Customer service is never available. Product modifications are costly. ability to adapt windows is nonexistent. Getting application downloaded is impossible without administrative access, so if the therapists link stops working, that therapist is screwed until administration can be physically be at that computer.

TheraOffice for Physical & Occupational Therapy Clinic

Avantages :

I mainly used TheraOffice for patient scheduling, patient intake, and reporting. Searching patients in the database is easy, and there are many different categories that can be used to search in order to optimize results. Scheduling patients is quick and easy, and most of the most-used functions (for me) could be easily accessed just by right-clicking on a patient's name on the schedule. TheraOffice also has many helpful reports. I most often used the Patients not Seen in 2-4 Weeks report, which we used to track patients that were in need of follow-ups; and a report that would show patients who were low on authorized visits or patients who had an approaching authorization expiration date.

Inconvénients :

Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it. Overall, this wasn't a huge problem, just a minor inconvenience when I was trying to do something quickly.

TheraOffice team is dedicated to helping you maintain your brand while providing a superior product.

Commentaires : I no longer have stacks of paper work to do. I no longer lose sleep wondering if I have met all documentation regulations. My time is more efficient because I save and lock each visit prior to treating the next patient.

Avantages :

The software system has a vast amount of flexibility within its design to allow each clinician and organization to customize various reports and user functions. The TheraOffice Team is very responsive whenever questions arise. I had one payer that required a specific change in documentation. The TheraOffice team problem-solved the need and immediately created a custom report that could be used for that particular payer. The team's quick response had me submitting the claim to that payer with the new documentation format at the end of the business day. I have not locked a single document without charges included. The system has built in protection to ensure that all plans of care are signed and that no unauthorized patient visits occur. The built in business reports are very helpful for knowing the health of the business. I love that it really, really integrates with FOTO. That has saved me time because I can easily see the FOTO information right within TheraOffice in a patient's case. I also really like the fax feature. This feature not only saves time, but is also logged in the system creating proof that documents were sent and received. The ability to create tasks with those on the team has improved efficiency by eliminating a lot of non-productive communication time.

Inconvénients :

I'm still having difficulty with the accounting system. At the moment, the accounting module isn't quite as intuitive as all the other modules.