--- description: WebPT : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebPT - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour kinésithérapeutes](/directory/30596/physical-therapy/software) > [WebPT](/software/92920/webpt) # WebPT Canonical: https://fr.capterra.ca/software/92920/webpt Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/92920/webpt?page=2) > Comptant plus de 80 000 membres et 12 000 cliniques, WebPT constitue la principale plateforme logicielle pour les kinésithérapeutes offrant des consultations ambulatoires. > > Conclusion : 481 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise WebPT? WebPT est employé par les cabinets de kinésithérapie, d'ergothérapie et d'orthophonie avec consultations ambulatoires aux États-Unis et au Canada. La plateforme prend actuellement en charge plus de 10 000 cliniques et 70 000 thérapeutes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 481 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WebPT - **Pays**: Phoenix, É.-U. - **Fondé**: 2008 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Aide au codage - Aide à la décision - Alertes/Notifications - Bibliothèque d'exercices - Cabinet de plusieurs praticiens - Confirmations/Reminders - Conforme HIPAA - Conformité pour le secteur médical - Conférences vidéo - Dossier médical informatisé et partagé - Facturation - Facturation médicale - For Speech Therapists - Formulaires en ligne - Gestion de cabinet - Gestion des assurances - Gestion des calendriers - Gestion des dossiers patients - Gestion des flux de travail - Gestion des modèles - Gestion des patients - Gestion des plans de soins - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Interopérabilité clinique - Messagerie SMS - Notes SOAP - Notes sur l'évolution - Paiements électroniques - Planification de traitement - Planification des patients - Planification des rendez-vous - Planification en ligne - Portail des patients - Portail libre-service - Pour la kinésithérapie - Rappels - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Remote Treatment Planning - Suivi de la progression - Third-Party Integrations - Traitement des paiements ## Intégrations (11 au total) - Keet - MEDHOST EDIS - MEDITECH Expanse - ModMed - Redox - Therabill - Veradigm EHR - Wibbi - Worldpay for Enterprise - athenaOne - eClinicalWorks ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour kinésithérapeutes](https://fr.capterra.ca/directory/30596/physical-therapy/software) ## Catégories connexes - [Logiciels pour kinésithérapeutes](https://fr.capterra.ca/directory/30596/physical-therapy/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels d'ergothérapie](https://fr.capterra.ca/directory/30814/occupational-therapy/software) - [Logiciels pour orthophonistes](https://fr.capterra.ca/directory/30816/speech-therapy/software) - [Applications de télémédecine](https://fr.capterra.ca/directory/30949/telemedicine/software) ## Logiciels similaires 1. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (502 reviews) 2. [Fusion](https://fr.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 3. [Nookal](https://fr.capterra.ca/software/190479/nookal) — 4.6/5 (89 reviews) 4. [OptimisPT](https://fr.capterra.ca/software/135714/optimispt) — 4.5/5 (62 reviews) 5. [Net Health](https://fr.capterra.ca/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) ## Avis ### "Great cloud-based documentation system, but there are some bugs." — 5.0/5 > **Kerry** | *15 mars 2022* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: WebPT was easy to learn to use and easier to start actually documenting patient care on. Scheduling is helpful and being able to access the patient's chart through the schedule itself is great. > > **Inconvénients**: The schedule really needs to have a tracking feature, where you can tell what date/time the appointment was scheduled, checked in, etc; and there needs to be a rescheduling feature instead of just "cancel" or "delete". Also, there is a field where you can enter a Return to Dr. date, when the patient returns to see their referring provider, but the field resets itself randomly and does not keep the date in place. I have contacted customer service multiple times about this and their suggestions are not helpful and have not solved the problem. ----- ### "Expensive, Slow and Cubersome Software" — 1.0/5 > **Gopinath** | *18 février 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: They have lot of features that makes the software look appealing. > > **Inconvénients**: Slow. Takes average 8-10 minutes to do daily documentation and 30-45 minutes for Evaluation. So slow and cumbersome. Also, their software is only compatible for ortho conditions and does not allow us to access for neurological or pediatric conditions. Even to login, there are steps that consumes time. I have been in the Physical therapy field for past 26 years and used WEBPT for past few years. Every year, I am seeing gradual slowness in the software performance. More importantly, many times in a year, they have system glitches that results in many hours to days of not being able to access the patient documentation. With regard to the price, they are very expensive. Worse thing, they charge for patient appointment reminders huge that we end up spending hundreds of dollars each month just to send reminders for patients. With insurance companies cutting the reimbursement, this is insanely expensive software. I would not recommend this software. > > My overall experience is Poor- in terms of performance, customer care, cost effectiveness. ----- ### "Choose any other EMR" — 1.0/5 > **Aaron** | *12 mai 2025* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: It is an all in one EMR that can do everything you need. Other than that there was not much that I liked about it. > > **Inconvénients**: The cost was high for software that constantly crashed or did not work as expected. My least favorite was the inability to calculate the time spent on CPT codes. This was “in the works” years ago, but it has still not been fixed. > > I left WebPT due to poor software performance and high cost. I would not chose WebPT again. I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost revenues. ----- ### "Poor service and very limited capabilities" — 1.0/5 > **John** | *14 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Not much, but the landing page after login is handy. Other than that, the system is very limited in it's capabilities. > > **Inconvénients**: Functionality and customer service were seriously lacking. The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer service is awful. > > I've had WebPT for 3 years now. During that time, we have at least one major outage every quarter, where the system has been down for over a day, impacting my physical therapy clinic. I also decided to switch to a new EMR, where they automatically renewed my contract and are wanting to charge me an early termination fee, even though they had too many outages. ----- ### "Terrible customer service. Good EMR but terrible with billing." — 2.0/5 > **Laura** | *22 février 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Compliance issues. They stay on top of bilking regulations for PT. > > **Inconvénients**: The RCM billing team has the worst customer service of any business i know. Their standard of care is it takes 30 days to respond to an email. And most times it is 6 weeks before a response is given. If a billing needs a corrected claim, it takes 2 months or more to correct and we have lost money due to timely filing because to their poor follow up. > > I have been with them for 12 years. I have appreciated their EMR, but their terrible customer service and poor folliw up on billing is making me look for a new company after 2 years. ----- Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/92920/webpt?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/92920/webpt) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées