--- description: Towbook Management Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Towbook Management Software - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de remorquage](/directory/30614/towing/software) > [Towbook Management Software](/software/94188/towbook-management-software) # Towbook Management Software Canonical: https://fr.capterra.ca/software/94188/towbook-management-software Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/94188/towbook-management-software?page=2) > Outil de gestion web destiné aux entreprises de remorquage et utilisé pour la répartition et la confiscation des véhicules, la facturation et bien plus. > > Conclusion : 81 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Towbook Management Software? Towbook est destiné aux entreprises de remorquage qui se spécialisent dans les remorquages initiés avec le consentement du conducteur, l'assistance routière et la gestion des incidents et biens privés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 81 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Towbook - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 49,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Alertes/Notifications - Facturation - GPS - Gestion de la flotte - Gestion de la maintenance - Gestion des clients - Gestion du carburant ## Intégrations (4 au total) - Google Maps - QuickBooks Online - QuickBooks Online Advanced - Webfleet ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de remorquage](https://fr.capterra.ca/directory/30614/towing/software) ## Catégories connexes - [Logiciels de remorquage](https://fr.capterra.ca/directory/30614/towing/software) - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) ## Logiciels similaires 1. [Motive](https://fr.capterra.ca/software/138669/motive) — 4.5/5 (1687 reviews) 2. [Samsara](https://fr.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 3. [Motus](https://fr.capterra.ca/software/149114/motus) — 4.7/5 (472 reviews) 4. [Whip Around](https://fr.capterra.ca/software/148935/whip-around) — 4.7/5 (577 reviews) 5. [Verizon Connect](https://fr.capterra.ca/software/124641/fleetmatics-work) — 3.2/5 (940 reviews) ## Avis ### "Best Tow Truck Dispatch Software ever used till now" — 5.0/5 > **shahid** | *15 août 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: User-friendly, in the cloud, unlimited users, Digital Dispatch API integration with Allstate, NSD, DAA, Tesla and lots other and the best part about this is always evolving and improving\! The inbuilt GPS tracking is another awesome feature. Kudos to Customer Service 24 X 7 available, we had reached them when we needed and they are always ready to help. We never had to wait more than 5 mins for help. > > **Inconvénients**: Nothing\! Nothing to complain about this software. > > It had helped our business better organized in Dispatch, Accounting, and GPS Tracking\! ----- ### "Great software\!" — 5.0/5 > **Samuel** | *25 décembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Towbook is a full solution for towing company management, we have run and invoiced over 40,000 calls through it. Its easy to train users on, easy to track drivers and job status and easy to quote jobs. It even has in depth tools for driver commissions and reports. > > **Inconvénients**: The only feature its missing is a time card for drivers, that would truly make it a one stop shop for towing. > > Its been easy to use and with constant updates just keeps getting better. The driver apps are easy to use as well. ----- ### "I wish there were 10 stars available for their tech support....." — 5.0/5 > **REVA** | *8 juillet 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: I like most that it's easy to use. I love that it's cloud-based so we can unify all my operations in different places to one real-time experience. I love that the company is very responsive to developing new features independently, but also works hard to implement changes requested by customers. There is not one human being at Towbook software that I have run into so far that I wouldn't be happy to have at my company\! > > **Inconvénients**: I seriously have no complaints. Can't complain about the cost, the overall value, or even the ease of getting it set up. They could have called it "Dispatch software for dummies" and wouldn't have been far from the truth. > > I have satellite offices and we had trouble coordinating drivers, calls, and information from one admin/dispatcher to the next. Towbook is a VERY affordable option that gives you as much bang for your buck as you can find anywhere. Plus you don't get stuck on hold to speak to someone halfway around the world when you have problems. They have a variety of ways to contact them and they respond in a timely fashion every single time. ----- ### "Towbook Invoice and Call number changes" — 3.0/5 > **William** | *11 janvier 2023* | Transport routier/ferroviaire | Taux de recommandation : 2.0/10 > > **Avantages**: Ease of use and functionality of the software for transport / towing. > > **Inconvénients**: Customer support has gone downhill in 2023. The company seems more interested in cutting down the time to interact with its customers rather than giving the customer a solid product. Specifically, I am astonished by their complete objection to changing OUR call numbers in the software (which they have done for 4+ years now and promised to do in 2023) to merry up with the calendar year 2300001 etc. The only thing I can attribute this to is laziness and "streamlining" by some pencil-pushing workflow efficiency figurehead to boost profit and cut down on the number of employees. Just bad scenario for the small business who is invested, left with a decision to move on or stick it out. > > It has been good for several years (4+). My biggest gripe and reason for writing this review is to inform customers before they get locked into a company whose customer service is obviously going downhill. I'm openly looking for an alternative but have so much invested in Towbook that I am reluctant to leave (like a terrible relationship). ----- ### "The best Towing Software in the industry" — 5.0/5 > **Utilisateur vérifié** | *14 novembre 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Towbook is extremely easy to use and has changed the way we do business for the better. This software allows us to easily keep track of what our drivers are doing and plan how to most efficiently utilize our fleet to get people safely out of harms way or to their destination. The visual comparison to the most used social media website makes Towbook very user friendly and non-intimidating. The software support (by online chat, phone and email) is easily and quickly reachable 24/7 and generally a response is helpful with problem solving solutions. > > **Inconvénients**: When there is an outage it really cripples our operations. Thankfully outages don’t last very long and support is generally very transparent as to how long it is expected to last. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/94188/towbook-management-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/94188/towbook-management-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées