--- description: RxWorks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RxWorks - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour vétérinaires](/directory/30617/veterinary/software) > [RxWorks](/software/96539/rxworks) # RxWorks Canonical: https://fr.capterra.ca/software/96539/rxworks Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/96539/rxworks?page=2) > Rationaliser et simplifier la gestion de l'entreprise tout en augmentant les revenus et en capitalisant sur les opportunités de revenus manquées. > > Conclusion : 51 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RxWorks? Cabinets recherchant une solution qui facilite toutes les activités ayant un impact sur la réussite de l'entreprise. RxWorks rationalise et simplifie la gestion d'entreprise tout en aidant à augmenter les revenus du cabinet. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 51 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Covetrus Software Services - **Pays**: Portland, É.-U. - **Fondé**: 1988 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Irlande, Malaisie, Nouvelle-Zélande, Pays-Bas, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Émirats arabes unis ## Fonctionnalités - Comptabilité - Confirmations/Reminders - Gestion de la communication - Gestion des clients - Gestion des dossiers patients - Gestion des stocks - Graphiques - Planification de traitement - Planification des rendez-vous - Stockage de documents - Traitement des paiements ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels pour vétérinaires](https://fr.capterra.ca/directory/30617/veterinary/software) ## Logiciels similaires 1. [DaySmart Vet](https://fr.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://fr.capterra.ca/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Shepherd](https://fr.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 4. [ezyVet](https://fr.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Covetrus Pulse](https://fr.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Avis ### "RxWorks" — 5.0/5 > **Chris** | *14 décembre 2018* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use, comprehensive, always adapting to change in business models and good product support > > **Inconvénients**: High cost base. Cost for additional terminals. Limited ability to add photos to visit screen (only through importing via scan docs folder). > > Good support to improve my employee knowledge of the program through online training sessions. ----- ### "Operator to management ease of use" — 4.0/5 > **James** | *27 juillet 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ease of use form a working level. Working as a nurse for years showed me the features that were available - features that i used differed depending on the role in which i was employed at the time. Now as an manager and administrator, i see the background of how each feature can be better utilized. I feel that bringing my nursing experience into the set up of the many features is a huge benefit. > > **Inconvénients**: Features around the referral clinics setting could do with some improvement as well as reporting and advanced analysis tools. > > Reporting to a university board and corporate management, the reporting features are ticking most of the boxes required. Rx works is by far my favorite PMS and the support available is second to none. ----- ### "Clunky and outdated" — 3.0/5 > **Jocelyn** | *26 janvier 2026* | Vétérinaire | Taux de recommandation : 0.0/10 > > **Avantages**: The positives for RxWorks include the clipboard function. Being able to create your own clipboards means it's easy to view different patient files and move things for ease of followup. I think potentially there is an ability for customisation, if you have the IT support to do so, however this is not user friendly. > > **Inconvénients**: The communication tab however is trying abysmal. When I am making phone calls and want to make notes of what occured without putting it directly in the patient's medical history (as it may not be relevant), it feels like the current communication tab is not enough. For context I have been a user of the RxWorks program within a veterinary clinic; predominantly as a client care member, so my preference for ease of communication is going to be quite high. So much potential for user error due to lack of automation. IT support is unheard of. Clunky interface with outdated systems for integration. > > RxWorks is one of my least favourite veterinary software interfaces. I think it probably does have good potential from an IT and statistics management side of things however, to the individual user, it is incredibly challenging to navigate and train new staff on. There is a lot of double handling that I feel could be automated; whether that's the edition we have still been using, I'm not sure. But I find that RxWorks has so much room for human error, as creating follow ups such as scheduling sympathy cards and chasing laboratory tests etc all have to be manually input. Whilst results aren't integrated easily either. Now perhaps these things can be automated and we aren't aware of it; however tech support from RxWorks is almost unheard of. I will say my position within the team unfortunately does not allow me to make changes to IT interfaces or contact with the RxWorks team directly for me to be able to be able to be involved in change or feedback. However the clinic I have worked at for the last 9 years using RxWorks, during that time RxWorks have made no notable upgrades or changes. ----- ### "For a busy 9 - 5 practice" — 4.0/5 > **Narissa** | *27 juillet 2020* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: This product has been around for so long that it integrates with almost all major functionalities - TYRO, Idexx, Smart Flow. Customer support is 24/7 and they can jump on and see exactly what you're seeing - you can't go past that\! > > **Inconvénients**: The UI is dated. It is busy which can make it difficult to train new staff members. The client/patient handouts can be found in numerous locations, and can become difficult to locate after a while. > > We installed RXW in Nov 2017, after spending a few months customising our options through performance pack. From the beginning, the support and implementation team have been an absolute dream to work with, and if I've ever had issues or questions, they've put up with me in ways I can only thank them for. ----- ### "Long term user of Rx works." — 5.0/5 > **Amanda** | *4 juin 2024* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: It's easy to understand and quick to pick up. I find training staff how to use it they find it simplified and not confusing like other software. Great that over the year we as a company have been able to adapt it to work with our business model. > > **Inconvénients**: Often there is a couple different ways to do some things, get to the same place. Not sure if its a con but it can confuse new staff using Rx. > > I have used other programs and in comparison, it is so much easily to navigate and use. Training new staff have been easy and they pick it up quickly so my overall experience has been excellent. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/96539/rxworks?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/96539/rxworks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées