--- description: FreeCRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FreeCRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [FreeCRM](/software/96814/free-crm) # FreeCRM Canonical: https://fr.capterra.ca/software/96814/free-crm Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/96814/free-crm?page=2) > Le CRM (Customer Relationship Management) de Cogmento est une solution cloud gratuite conçue pour la gestion de la relation client et l'automatisation de la force de vente. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FreeCRM? Les entreprises de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 17 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: FreeCRM.com - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **À partir de**: 0,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, coréen, espagnol, hébreu, italien, japonais, portugais brésilien, russe - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Accès mobile - Analyse des campagnes - Automatisation du marketing - Base de données de clients - Campagnes de drip marketing - Champs personnalisables - Devis - Gestion des activités commerciales - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Marketing social - Mesure des performances - Pages de renvoi et formulaires web - Prévision - Rapports et analyses - Segmentation - Stockage de documents - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (6 au total) - Docusign - Meta for Business - QuickBooks Online Advanced - Twitter/X - WhatsApp Business Platform - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (629 reviews) ## Avis ### "My review of Cogmento" — 4.0/5 > **Tuomas** | *16 juillet 2020* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: The sales side support was the best part. > > **Inconvénients**: Integration with open source frontends is lacking. > > In legacy environments the software does it's job as advertised, however I'd like to see more support for frontends, and blockchain support as well. ----- ### "Simple, Easy, Lightweight CRM" — 4.0/5 > **An** | *16 août 2021* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Two column layout page with Navigation Board help user easily to add task, tracking last activity. Set up Goal in Value and Created with unlimited number of goal. Customization with your all demand they not limited number of Textbox, Textline, Dropdown list…just make sure you in logic created format with two column layout. > > **Inconvénients**: Deal card is worst path with narrow horizontal and auto wrap text make it damage to your eyes so table view list is the table deal list is your only one choice. Goal is not counted and logic with deal, some of algorithms is wrong so make the result not right. > > For user prefer simple and tracking activity, deals not focus on the User Interface then this is hybird CRM could meet your requirements as storage, forecast and track record. With not high demand of CRM then you could meet the free and easy to use CRM that could versus with Hubspot or Bitrix ----- ### "support is non existent" — 2.0/5 > **Glen** | *26 novembre 2022* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: The software was easy to use and simple to implement. > > **Inconvénients**: Prices were doubled without any notice. They claim to have sent an email, but it was just a link on their site showing the new pricing. Support is non-existent. They do not answer the phone or email except when you try to cancel the billing or dispute a charge. The software often does not operate due to various hosting or other technical issues they have. > > The overall experience has been poor since the support is non-existent. There is no easy way to integrate this with Outlook email so tracking becomes very difficult for all types of communications with clients. ----- ### "CRM in use" — 5.0/5 > **Darron** | *15 juillet 2020* | Médias de diffusion | Taux de recommandation : 8.0/10 > > **Avantages**: The interface is very easy to pick what one needs. Navigation is very good too. This can make the system easy for a new employee to learn and very speedy to use with live customer interface. > > **Inconvénients**: On implementing CRM, the company can adapt it to their own use but it is hard to clear unwanted aspects of the program. > > Used CRM to record customer data, purchases, queries and complaints. ----- ### "Cogmento CRM great product" — 5.0/5 > **Amit Kumar** | *10 juillet 2020* | Génie mécanique ou industriel | Taux de recommandation : 9.0/10 > > **Avantages**: Cogmento CRM offers the freedom to work as a very simple solution that benefits the person doing small businesses. In this we have been given many scales which are very important for your business. Small business are taking advantage of all the facilities offered by it, which will further help to provide new ways of business. > > **Inconvénients**: As of now, no such changes are needed as seen on the basis of using Cogmento CRM so far. > > Cogmento CRM offers the freedom to work as a very simple solution that benefits the person doing small businesses. In this we have been given many scales which are very important for your business. Small markers are taking advantage of all the facilities offered by it, which will further help to provide new ways of business. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/96814/free-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/96814/free-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées