--- description: OnTime 360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnTime 360 - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour transporteurs](/directory/10046/courier/software) > [OnTime 360](/software/97252/ontime-360) # OnTime 360 Canonical: https://fr.capterra.ca/software/97252/ontime-360 Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/97252/ontime-360?page=2) > OnTime 360 vous offre plus de fonctionnalités, pour un prix inférieur à celui de toute autre entreprise logicielle de transport par coursier, c'est garanti. > > Conclusion : 37 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OnTime 360? Le logiciel de livraison OnTime 360 s'adresse aux entreprises de transport qui souhaitent que leurs coursiers, commissionnaires et distributeurs disposent de fonctionnalités avancées pour travailler plus efficacement. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 37 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Vesigo Studios - **Pays**: Medford, É.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 99,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Facturation - GPS - Gestion des commandes - Gestion des conducteurs - Gestion des expéditions - Gestion des expéditions - Gestion des factures - Impression d'étiquettes - Mesure des performances - Planification - Portail client - Rapports et analyses - Real-Time Updates - Routage - Saisie de signature mobile - Suivi des commandes - Suivi des livraisons - Suivi des statuts - Suivi du conducteur en direct - Tableau de bord d'activités - Third-Party Integrations - Étiquettes d'expédition ## Intégrations (4 au total) - FreshBooks - Microsoft Excel - QuickBooks Online Advanced - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels pour transporteurs](https://fr.capterra.ca/directory/10046/courier/software) ## Catégories connexes - [Logiciels pour transporteurs](https://fr.capterra.ca/directory/10046/courier/software) - [Logiciels de livraison](https://fr.capterra.ca/directory/31261/delivery-management/software) - [Logiciels de planification d'itinéraire](https://fr.capterra.ca/directory/30944/route-planning/software) - [Logiciels de livraison à domicile](https://fr.capterra.ca/directory/30861/food-delivery/software) - [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software) ## Logiciels similaires 1. [Tookan](https://fr.capterra.ca/software/218952/tookan) — 4.1/5 (76 reviews) 2. [GSMtasks](https://fr.capterra.ca/software/149699/gsmtasks) — 4.7/5 (35 reviews) 3. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (248 reviews) 4. [Locus Dispatch Management Platform](https://fr.capterra.ca/software/176446/locus-dispatcher) — 4.6/5 (41 reviews) 5. [Routific](https://fr.capterra.ca/software/142530/routific) — 4.9/5 (144 reviews) ## Avis ### "After 5 months of trying to get this system functioning we had to abandon it" — 3.0/5 > **Malinda** | *27 février 2018* > > **Avantages**: Saving quotes was a nice feature. The web portal is nice and the drive mobile app is also user well done. It can take on a variety of complex rates and make them work, however it is very time consuming and complex to set up. You can customize a lot of features, and import data to OnTime360, which can be helpful but also messy, requiring time to clean up what is imported. > > **Inconvénients**: Save your money and your time. OnTime360 IS NOT completely mobile. If you are a fast paced small business and your dispatchers are not always at a windows computer 24hrs a day good luck\! You will need a windows operating system laptop or tablet to lug around with internet access. Their customer service lacks in following up with things they need to get back to you on. They will answer your questions, but they are also rigid and not willing to take customer suggestions to make improvements that will benefit a broader base of clients. They make everything sound simple and it is not. I can generally easily learn most software programs, so I am not computer illiterate. I have to cancel and lose 6 months worth of money, because I asked how will my dispatcher will log in when they are not in the office to late in the game. Their answer is that cannot be done, and we will not make that available and we are not giving you any of your money back. Coming from using another dispatching software system for many years, I never liked the OnTime Dispatch you must use multiple screens and to get anything done and you cannot easily see what your drivers are working on. The functionality, updating, syncing is slow, even though we have high speed internet, and they could never get me an answer as to why. ----- ### "HAVE LOVED IT FROM DAY 1" — 5.0/5 > **Chella** | *30 mai 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The versatility from day one\! The ease of use. > > **Inconvénients**: I would like to see the reports have the ability to be modified for more specific uses. > > It has helped our business be up to date and more efficient. ----- ### "Courier Companies viewpoints of OnTime360 uses." — 4.0/5 > **Amy** | *26 octobre 2023* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10 > > **Avantages**: Their customer services is not only prompt but deeply intuitive. I don't know how many times I call service support to receive someone reading a script with little actual use of a services knowledgeable enough to help with the un-hinged causal or silly questions. Top Tear Support from Ontime every time. > > **Inconvénients**: The billing system, i do think it is a bit of user faulty bits but the billing system seems so hard to manage and file. Along with Report systems and building reports. You really need to have a sandbox setting to be able to go in and mess things up and then learn how to edit them while you work as to not affect the actual accounts almost. ----- ### "I regret not switching to OnTime sooner" — 5.0/5 > **Juah** | *29 mars 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: It easily organizes all of our jobs so that nothing gets missed. We no longer rely on memory/paper trail to get the job done. It provides excellent proof of delivery and has streamlined back and office procedure considerably. It is a huge selling point to our clients to be able to have a professional platform with all of the features to present to them to gain new clients. Our clients along with drivers and myself as the main office administrator, have been extremely satisfied with this new change and ease of use across-the-board. It has taken us to the next level and increased efficiency, we are thankful daily for on time and have considered it to be one of the best business decisions we have made. > > **Inconvénients**: The order in which the route stops appear is a little confusing to program at first. When setting up there were some things I wish I would’ve known before hand to avoid mistakes made but it was an opportunity to learn the software better. A nice feature would be to add in when the item is estimated to be picked up instead of starting the tracking from actual pickup time. > > Overall I wish we would’ve implemented this program sooner. The efficiency has increased as well as reducing a lot of tedious office work that is now unnecessary. There are so many detailed functions of the program that we use daily. Customer service/technical support is amazing. They answer pretty much right away and are able to help in real time, emails are also responded to within 24 hours. The guys and Technical Support are invaluable and I can’t say enough things about their promptness, knowledge, and the courteousness and willingness to help figure out a problem and provide a solution. We talk almost daily about how much this program/features have helped our business. ----- ### "This is integral to our company's day to day function" — 4.0/5 > **Paul** | *30 mars 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The best feature to this software is the customer web portal. It helps us boost sales and reduces our phone traffic immensely. The technical support is outstanding. When an issue arrises it is dealt with quickly and competently. The tracking screen is easy to use > > **Inconvénients**: The receive payment area could use improvement, but it only comes up twice monthly in our company so it isn't a big problem at all. > > We are quite pleased with the software, the company, their service. They keep refining it and adding features, which makes our job easier. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/97252/ontime-360?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/97252/ontime-360) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées