15 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

Description de athenaOne

athenaOne aide les médecins à prodiguer des soins de haute qualité en organisant leur emploi du temps de soins pour une productivité clinique optimisée ; le logiciel se charge des services administratifs et de qualité pour le médecin afin d'assurer un paiement intégral, tout en faisant suivre toutes les ordonnances des médecins pour traiter l'ensemble du processus, des résultats et des soins de suivi. Les médecins profitent ainsi d'un accès intégré et constant aux bonnes pratiques du plus grand réseau clinique des États-Unis, aux directives du secteur et aux règles de qualité les plus à jour et rigoureuses.

Qui utilise athenaOne?

Médecins, médecins-chefs de service, responsables cliniques, responsables de cabinet, administrateurs de bureau, directeurs des soins, médecins en chef, administrateurs d'hôpital, infirmiers praticiens, assistants-médecins

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athenaOne

athenaOne

3,8 (845)
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Version d'essai gratuite
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3,5 (845)
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VS
À partir de
Types de licence
Fonctionnalités
Intégrations
Simplicité d’utilisation
Rapport qualité-prix
Service client
429,00 $ US
mois
Version gratuite
Version d'essai gratuite
58
Intégrations introuvables
3,5 (453)
3,3 (453)
3,4 (453)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur athenaOne

Note moyenne

Note globale
3,8
Simplicité d’utilisation
3,8
Service client
3,6
Fonctionnalités
3,8
Rapport qualité-prix
3,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
36%
4
31%
3
14%
2
7%
1
12%
Amy
President
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We love all things Athena EMR!

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Karissa Faye
Karissa Faye
BSN (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

easy to use

5,0 il y a 2 ans

Commentaires : I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.

Avantages :

It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.

Inconvénients :

The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.

Susan
Office Manager (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User Friendly

5,0 il y a 3 semaines Nouveau

Commentaires : Overall I would choose Athena again and recommend it to my colleagues.

Avantages :

AthenaOne does updates frequently to stay on top of the constant changes in healthcare. Training information is provided at each step of the way. The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time.

Inconvénients :

The process to work claims on the back end takes some getting used to.

Wren
Scheduling (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Frustrating!!!

1,0 il y a 3 semaines Nouveau

Commentaires : Everything was fine when they had their old Legacy system, but they'd rather go with a "modern" -read: all white and runs together- look instead of improving upon a schedule that already worked. Genuinely, I would NEVER recommend them to anyone, and if I were in charge of switching our practice's interface, I'd ditch Athena so fast.

Avantages :

The Legacy system is the only part of this system I like and use consistently. It's all right, but they're getting rid of it instead of improving the issues we've asked to have fixed.

Inconvénients :

Where to start? The community aspect used to communicate with other users is only helpful when Athena feels that your voice matters, and unless you're kissing their feet, they couldn't care less about your comments/concerns. They'll merge or delete complaints about their new UI and refuse to ask their users for opinions before implementing a system that doesn't work. Then there's the fact that their new system isn't even user friendly! They would rather block you from commenting and voicing concerns than accept criticism on a broken system on the community page. On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then tell you to send complaints to their developing team, who in turn send you ANOTHER script. And don't even get me started on how many concerns/complaints have gone unsolved in the name of "modernity," or how their 'help' section answers almost no questions posed but will send you links to useless videos and threads that didn't answer the questions there, either. Utterly embarrassing. Needless to say, you'd be better off spending money on a company that actually asks its users on their opinion before implementing a broken UI and answers you.

Deborah
Family Nurse Practitioner (É.-U.)
Santé, bien-être et fitness, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

I got my weekends back!

4,0 il y a 3 mois

Commentaires : Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!

Avantages :

Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.

Inconvénients :

I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.

Danielle
Physician Owner (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Frustrating experience

4,0 il y a 2 mois Nouveau

Avantages :

The actual EMR is well designed and one of the best on the market. The workflows and order sets made use of the EMR very easy to use.

Inconvénients :

We liked the Athena EMR. We did not like the Athena One package, the related onboarding process or the corporate policies of Athena. We were told that the onboarding process would be 3 months. During that time we had (unhelpful) weekly meetings with Athena reps. My staff and myself did the required ,yet excessive, onboarding tasks outside of these meetings. However after 5 months the Athena One build out was still incomplete due to Athena staff's lack of progress. Communications around their delays were met with corporate gaslighting and deflecting. This is a solo provide practice with 1-2 insurance panels. There is no logical reason that the EMR should not have been ready for use after 5 months. I have used Athena in other settings and it seems that they do a very poor job with submitting claims. Most practice lose money if they re relying on Athena One to submit claims.