17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
Description de SAM
SAM (maintenance simplifiée des aéronefs) - est une suite logicielle facile à utiliser, conçue pour faire gagner du temps à la maintenance des avions et réduire les coûts et fournir aux exploitants d'aéronefs, aux CAMO et aux MRO toutes les fonctionnalités requises. Cette solution est basée sur le cloud - pas besoin de serveurs locaux et l'accès est simplifié quel que soit l'endroit. Le prix de la licence est indépendant du nombre d'avions - seuls les utilisateurs simultanés et les modules utilisés ont une influence.
Qui utilise SAM?
Petits et moyens CAMO, MRO et opérateurs pour les avions fixes et rotatifs.
SAM ne vous convainc pas tout à fait ?
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SAM
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Avis sur SAM
Alternatives envisagées :
Bye spreadsheets!
Commentaires : To have a program which covers Store, Maintenance planning and overview, Service information compliance and tracking, work order quotation and completion, and invoicing, and more, in one sollution is truly beneficial in terms of time-saving and an overview perspection. The customer service from the team are also in another league compared to other solutions.
Avantages :
Gathering of all data in one system has shown to be a huge time-saver! Also to have an end-to-end solution are highly beneficial. SAM11 is a powerful tool with a lot of features to streamline production.
Inconvénients :
We are waiting with exitement for the release of new SAM. In the meantime SAM11 cover all our needs. Even if the interface and layout belongs to the past, when you get the hold of the shortcuts and the logic, it works like anything else.
Réponse de l'équipe de ASA – Airline Software Applications ApS
l’année dernière
We're elated by your thoughtful review. It's rewarding to hear that SAM11 has been a time-saver and offered an end-to-end solution for you. On Interface and Upcoming Release We appreciate your candid feedback about our interface. Stay tuned; our upcoming release aims to make the user experience even better. Benefits & Customer Service Your mention of how SAM11 provides a unified solution for diverse needs—from Store and Maintenance planning to invoicing—affirms our design philosophy. We're equally thrilled to know our customer service stands out for you. Thank you for choosing SAM11. Your input is invaluable as we strive to continuously improve.
Very hard to find a software team so proactive
Avantages :
We are still in the implementation phase of SAM but it seems that it is a great improvement on the previous software / system that we have.
Inconvénients :
Well it used to be because the server was in Denmark, but that's been resolved so there really isn't much to complain about.
Réponse de l'équipe de ASA – Airline Software Applications ApS
l’année dernière
We're thrilled to read your positive review and are grateful for your kind words. It's rewarding to know SAM is a "great improvement" over your previous system. Server Issue Resolved We're glad the server location issue was fixed to your satisfaction. Continuous improvement is a key goal for us. Reasons for Switching to SAM Your praise for our support and implementation team means a lot. We aim for seamless integration and top-notch support, and it's fantastic to know we're meeting these goals with you. As we move toward completing the implementation phase, know that we're committed to exceeding your expectations. Your feedback shapes our product, and we welcome any further comments. Thank you for choosing SAM!
General
Commentaires : We use SAM for purchase, workorders (without automatic SAM tasks, Stock control, invoice
Avantages :
Easy stock control, possibility to correct mistakes after printing (Status 9) via admin login
Inconvénients :
Task extension possibility's, categories of SB, MOD, AD etc.
Superb service for a high quality product
Commentaires : All inquiries, questions and challenges were picked up swiftly. Team is professional, friendly and extremely helpful. Super good experience.
Avantages :
The Asa Sam team makes sure your experience and solutions are always optimum. They go above and beyond to provide solutions, help out with inquiries and improve their product to match your needs. They keep close contact with their core users, to create an optimum user experience tailored to your needs. Well done.
Inconvénients :
The vast amount of options and information available can seem overwhelming to a new user, however the sublime help and customer support quickly helps overcome this.
Pleased user from CAMO
Commentaires : I have seen few other programs for maintaining aircrafts and airworthiness but SAM still offers the most widest features and best value for money. There is still couple features where we need other program to support our actions (like communication between workers and scheduling maintenances) but I have already seen progress with these features and hopefully some day in near future we can drop this other program away.
Avantages :
When you get it, it's pretty easy to use. Also I'm very satisfyid for customers support serivice. I always get answers quickly and they help me to find easiest and the most suitable solution for my issues.
Inconvénients :
Sometimes we still have some bugs in you system, but always when reporting them, I'll get directions how to proceed and some hours/days/weeks later (depending on quality of bugs) it's been taken care of.
TAMs experience of SAM11
Commentaires : It helps us on a daily basis to run the MRO operations in the hangar which also includes purchase and sales of components to external customers.
Avantages :
I like the overview and the possibility to switch between the different modules fast and easy.
Inconvénients :
Not been able to customize reports ourselves and in an easy way if not educated in programming Crystal Report.
15 years using SAM in three companies is the best recommendation I can give.
Commentaires : The system works for every company, small as big and can take account for all aspects in a CAMO. Doing my 15 years, working with the system, if a problem occur or a new feature needs (customer request) to be developed, we always had good support and understanding from the support.
Avantages :
Easy to use and quick to understand. Userfriendly .
Inconvénients :
There is no chapter 13 in the training manual.
Jannie Engelbrecht Planning manager Safair
Commentaires :
I like the system it is user friendly, the system, can support any airline
All camo functions are great
Avantages :
The support is excellent
Inconvénients :
Component positions on the aircraft
Value for money product
Avantages :
I find this product easy to use and setup. The customer support is fantastic, and it is easy to impediment across multiple aircraft types
Inconvénients :
The remote desktop application can be a bit slow to connect
