--- description: RealGreen : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RealGreen - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [RealGreen](/software/78106/service-assistant) # RealGreen Canonical: https://fr.capterra.ca/software/78106/service-assistant Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/78106/service-assistant?page=2) > Adoptez une solution écologique expérimentée tout-en-un, intégrée et automatisée, pour rationaliser le fonctionnement de votre entreprise. > > Conclusion : 146 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RealGreen? L'éditeur travaille en partenariat avec des entreprises de toutes tailles : startups, petites entreprises, moyennes et grandes franchises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 146 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WorkWave - **Pays**: Neptune, É.-U. - **Fondé**: 1984 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Devis - Facturation - GPS - Gestion client - Gestion de la flotte - Gestion de la maintenance - Gestion des calendriers - Gestion des contrats/licences - Gestion des employés - Gestion des expéditions - Gestion des inspections - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des équipements - Historique des clients - Historique des services - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Optimisation des itinéraires - Photos/Images - Planification - Planification de la maintenance - Planification des rendez-vous - Rapports et analyses - Rapports et statistiques - Real-Time Updates - Recouvrement des paiements sur le terrain - Routage - Signature électronique - Suivi de l'infestation - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations ## Intégrations (8 au total) - Applause - Captivated - Coalmarch - QuickBooks Online - ServiceBot - Spectrum - TCN - Waypoint ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) - [Logiciels de paysagisme](https://fr.capterra.ca/directory/20004/landscape/software) - [Logiciels pour entreprises de dératisation](https://fr.capterra.ca/directory/30592/pest-control/software) - [Logiciels pour paysagistes et jardiniers](https://fr.capterra.ca/directory/31338/lawn-care/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 3. [SortScape](https://fr.capterra.ca/software/147236/sortscape) — 4.9/5 (99 reviews) 4. [Crew Control](https://fr.capterra.ca/software/183299/crew-control) — 4.8/5 (75 reviews) 5. [LMN](https://fr.capterra.ca/software/142064/lmn) — 4.6/5 (80 reviews) ## Avis ### "Not for me" — 2.0/5 > **Justin** | *3 mars 2025* | Produits chimiques | Taux de recommandation : 0.0/10 > > **Avantages**: Routing and tracking of applications is pretty wicked and seems simple, being able to select jobs and get quick pricing is kinda cool too. Problem is we didn't get to use any of due to all the other issues. > > **Inconvénients**: Very expensive CRM that cant do what a CRM should do: Cant send an estimate - very simply put you cannot send an email or text with an estimate. (This is mind blowing but it gets worse.) Can't send an invoice - Honestly I wish this wasn't true. There is nowhere you can click and send a customer an invoice. You have to call and take a payment over the phone, or use the CAW (customer portal, that's the next issue) CAW Portal - Customers cant login without customer numbers or other issues, you have to send them a link manually for them to get setup. If they want to pay online this is the only option (that doesn't work) and the balance isn't correct, the discounts are not applied correctly, or better yet they have a list of services they are signed up for cant pay for all of them at once only maybe 1 or 2 on the list they could pay. Basically you have to call them to manually take payment. > > Way to complicated for something you can't use without spending the day in the office on the phone with customers. ----- ### "real green is a gem of a format." — 5.0/5 > **Samya** | *5 juillet 2024* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: very easy to operate and understand . I trained countless employees around using it. > > **Inconvénients**: There isn't a place to eliminate a day that a client doesn't want us to come on. > > overall i highly recommend its format and cool natural colors. ----- ### "RealGreen2025" — 5.0/5 > **Jennifer** | *2 février 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Fairly user friendly, most things are intuitive for the user > > **Inconvénients**: There are a lot of different ways to get to things/do things in SA5 ----- ### "RealGreen Review" — 5.0/5 > **jamie** | *3 février 2026* | Services environnementaux | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about RealGreen is that it is easy to use and everything is laid out in front of you > > **Inconvénients**: What I like the least about Real Green is not being able to schedule one job over multiple days. We do some projects that take several days and need to be able to clock in and out of tickets without completing them. > > We have been with RealGreen for years now and always resorted back to this software over competitors ----- ### "Feedback on Negative Sales Approach & Strategy" — 1.0/5 > **Benjamin** | *5 décembre 2025* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: While my experience with RealGreen by Workwave was marred by factors related to the sales tactics, threatening demand letters, the software itself presented itself with several potential advantages that may have benefited me and other users. In my case, I never had the opportunity to truly review and weigh the software's capabilities as I was pushed into a decision, I never meant to make without a trial period. It is important for prospective users to weigh these pros (or cons) against their specific needs and to consider the overall reputation of the company, and the sales tactics they employ, when making a decision. > > **Inconvénients**: From the onset, I clearly communicated my desire for a trial period entering into any long-term commitment. Despite this, I was urged to sign a one-year agreement, which was contrary to my initial request. Following this, I received a legal demand letter from the company's legal representation, requiring immediate payment or threatening further action. To avoid any complications, I ultimately paid the amount requested ($8000) recognizing my oversight in this matter. > > When I initially inquired about the product, the sales representative assured me that a trial period would be available, which significantly influenced my decision to consider the software for my landscape and pool construction company. Unfortunately, I was disappointed to learn that the trail period was not provided, contrary to my understanding. Consequently, I found myself in a situation where I inadvertently signed an agreement that I did not fully comprehend, resulting in an unforeseen financial commitment of $8,000. This experience has been quite frustrating, and I strongly advise potential customers to conduct comprehensive due diligence before finalizing any agreements. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/78106/service-assistant?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/78106/service-assistant) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | ----- ## Données structurées