--- description: RealGreen : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RealGreen - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [RealGreen](/software/78106/service-assistant) # RealGreen Canonical: https://fr.capterra.ca/software/78106/service-assistant Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/78106/service-assistant?page=2) > Adoptez une solution écologique expérimentée tout-en-un, intégrée et automatisée, pour rationaliser le fonctionnement de votre entreprise. > > Conclusion : 149 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RealGreen? L'éditeur travaille en partenariat avec des entreprises de toutes tailles : startups, petites entreprises, moyennes et grandes franchises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 149 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WorkWave - **Pays**: Neptune, É.-U. - **Entreprise fondée en**: 1984 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Devis - Facturation - GPS - Gestion client - Gestion de la flotte - Gestion de la maintenance - Gestion des calendriers - Gestion des contrats/licences - Gestion des employés - Gestion des expéditions - Gestion des inspections - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des équipements - Historique des clients - Historique des services - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Optimisation des itinéraires - Photos/Images - Planification - Planification de la maintenance - Planification des rendez-vous - Rapports et analyses - Rapports et statistiques - Real-Time Updates - Recouvrement des paiements sur le terrain - Routage - Signature électronique - Suivi de l'infestation - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations ## Intégrations (7 au total) - Applause - Captivated - Coalmarch - QuickBooks Online - Spectrum - TCN - Waypoint ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) - [Logiciels de paysagisme](https://fr.capterra.ca/directory/20004/landscape/software) - [Logiciels pour entreprises de dératisation](https://fr.capterra.ca/directory/30592/pest-control/software) - [Logiciels pour paysagistes et jardiniers](https://fr.capterra.ca/directory/31338/lawn-care/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [LMN](https://fr.capterra.ca/software/142064/lmn) — 4.6/5 (84 reviews) 3. [SortScape](https://fr.capterra.ca/software/147236/sortscape) — 4.9/5 (113 reviews) 4. [Crew Control](https://fr.capterra.ca/software/183299/crew-control) — 4.8/5 (100 reviews) 5. [LawnPro](https://fr.capterra.ca/software/105508/lawnpro) — 4.6/5 (188 reviews) ## Avis ### "Not for me" — 2.0/5 > **Justin** | *3 mars 2025* | Produits chimiques | Taux de recommandation : 0.0/10 > > **Avantages**: Routing and tracking of applications is pretty wicked and seems simple, being able to select jobs and get quick pricing is kinda cool too. Problem is we didn't get to use any of due to all the other issues. > > **Inconvénients**: Very expensive CRM that cant do what a CRM should do: Cant send an estimate - very simply put you cannot send an email or text with an estimate. (This is mind blowing but it gets worse.) Can't send an invoice - Honestly I wish this wasn't true. There is nowhere you can click and send a customer an invoice. You have to call and take a payment over the phone, or use the CAW (customer portal, that's the next issue) CAW Portal - Customers cant login without customer numbers or other issues, you have to send them a link manually for them to get setup. If they want to pay online this is the only option (that doesn't work) and the balance isn't correct, the discounts are not applied correctly, or better yet they have a list of services they are signed up for cant pay for all of them at once only maybe 1 or 2 on the list they could pay. Basically you have to call them to manually take payment. > > Way to complicated for something you can't use without spending the day in the office on the phone with customers. ----- ### "RealGreen2025" — 5.0/5 > **Jennifer** | *2 février 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Fairly user friendly, most things are intuitive for the user > > **Inconvénients**: There are a lot of different ways to get to things/do things in SA5 ----- ### "RealGreen Review" — 5.0/5 > **jamie** | *3 février 2026* | Services environnementaux | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about RealGreen is that it is easy to use and everything is laid out in front of you > > **Inconvénients**: What I like the least about Real Green is not being able to schedule one job over multiple days. We do some projects that take several days and need to be able to clock in and out of tickets without completing them. > > We have been with RealGreen for years now and always resorted back to this software over competitors ----- ### "Run from Real Green" — 1.0/5 > **Chris** | *28 juillet 2026* | Équipement et fournitures de bureau | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing at all they only care about themselves not your business. They will not provide answers to your questions or support there product at all. > > **Inconvénients**: No customer service, Tech support in of no help at all, Account manager is nothing more than a salesperson. They lock you into a contract and when they fail, they expect you to still pay, this company should be investigated\! All they care about is how much money they can get from you. RUN THE OTHER WAY FROM THIS COMPANY\! I was with them for ten years because I thought there were no alternatives I went with another company and it's been a game changer for us. > > Terrible, No tech support, account manager does not know how to operate the system. Do yourself a favor and run the other direction from this company. Check the BBB reviews you will see how much they care. ----- ### "Honest review of realgreen since workwave took over." — 1.0/5 > **Tyler** | *9 mai 2026* | Services environnementaux | Taux de recommandation : 0.0/10 > > **Avantages**: The SA4 and old mobile app was great simple and well run. The app works good for 60% of the time and is decent. Decent security. > > **Inconvénients**: Tech support is terrible, cant get ahold of account managers, New SA5 and new mobile live 2.0 app is very clicky and hard to manage. Techs are forced to be on there phone or tablets more and the price is skyrocketing. Very frustrating for the outrageous price. Pulling invoices and route are some of the hardest and most painful things every morning. The routing system is very bad. Realgreen charges you for every email that you send\!\! > > The overall experience with realgreen has be sub par. Getting answers is like pulling teeth. Pricing always is going up and they make you do updates to your techs app all the time which cause downtime in the field. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/78106/service-assistant?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/78106/service-assistant) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | ----- ## Données structurées