--- description: Send Social Media : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Send Social Media - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [Send Social Media](/software/140836/send-social-media) # Send Social Media Canonical: https://fr.capterra.ca/software/140836/send-social-media Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140836/send-social-media?page=2) > Send Social Media est un tableau de bord de gestion des réseaux sociaux de pointe conçu pour gérer, surveiller, suivre et mesurer toutes vos activités marketing. > > Conclusion : 12 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Simplicité**. ----- ## Présentation ### Qui utilise Send Social Media? Un tableau de bord de gestion des réseaux sociaux pour les PME, les spécialistes du marketing, les agences et les grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 12 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 2.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 40% | (4/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Send Social Media - **Pays**: Santa Clara, É.-U. - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 49,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - CAN-SPAM Compliance - Ciblage du public - Collecte de données multicanal - Contrôle du processus d'approbation - Engagement des clients - Gestion de contenu - Gestion de la réputation numérique - Gestion de plusieurs comptes - Gestion de projets - Gestion des abonnés - Gestion des campagnes - Gestion des changements - Gestion des contacts - Gestion des flux de travail - Gestion des ressources numériques - Intégration des médias sociaux - Mesure des performances - Outils de collaboration - Planification des campagnes - Planification des publications - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Règles relatives à la marque - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des courriels - Suivi des marques - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Éditeur WYSIWYG - Édition automatisée ## Intégrations (7 au total) - Gmail - Google Analytics 360 - LinkedIn for Business - Meta for Business - Squarespace - Twitter/X - WordPress ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) - [Outils de gestion de réseaux sociaux](https://fr.capterra.ca/directory/30939/social-media-management/software) - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software) - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Logiciels similaires 1. [Mailchimp](https://fr.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews) 2. [Agile CRM](https://fr.capterra.ca/software/135148/agile-crm) — 4.1/5 (524 reviews) 3. [Lebesgue](https://fr.capterra.ca/software/1019489/lebesgue) — 4.9/5 (43 reviews) 4. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Hootsuite](https://fr.capterra.ca/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Avis ### "Great way to save money and time\!" — 5.0/5 > **Utilisateur vérifié** | *4 février 2023* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: I really love how I can schedule repeating posts. It has a built-in Canva design tool and integrates with my Google Analytics for detailed reports. > > **Inconvénients**: I would like to see integration with Tik Tok someday. > > This has been my "go-to" tool for social media management of multiple Clients. I've been able to replace several other tools and save money. ----- ### "Useful tool for businesses to build and grow their brand online" — 4.0/5 > **Utilisateur vérifié** | *5 janvier 2018* | Pétrole et énergies | Taux de recommandation : 5.0/10 > > **Avantages**: Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages. > > **Inconvénients**: My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms. ----- ### "Worst service and they're still charging me after cancelling my account" — 1.0/5 > **Utilisateur vérifié** | *2 avril 2017* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work. > > **Inconvénients**: User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN\! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account\! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system. ----- ### "Great job" — 5.0/5 > **Robin** | *9 février 2015* > > This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20. ----- ### "Best Social Media and CRM Dashboard\!" — 5.0/5 > **Jeff** | *1 juillet 2015* > > Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services\! I love how you can also import all your contacts and use it as a fully functioning CRM. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140836/send-social-media?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140836/send-social-media) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées